StringeeX vs. Zoom Contact Center
StringeeX vs. Zoom Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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StringeeX | Small Businesses (1-50 employees) | StringeeX is a customer support platform that lets users connect with customers on any channel (phone, video call, chat, email, social, etc). The platform is designed to make it easy to keep track of all support requests, answer questions quickly, and monitor customer service agent's effectiveness. Accessible by desktop and mobile app, it can integrate with most of popular CRM and Helpdesk tools. The vendor states they are trusted by over 500 companies such as Viettel, Mobifone, Misa, Golden… | N/A | |
Zoom Contact Center | N/A | Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements. | N/A |
StringeeX | Zoom Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
StringeeX | Zoom Contact Center | |
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Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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StringeeX | Zoom Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
StringeeX | Zoom Contact Center | |
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Likelihood to Recommend | 8.0 (2 ratings) | 8.9 (12 ratings) |
Support Rating | 7.3 (1 ratings) | - (0 ratings) |
StringeeX | Zoom Contact Center | |
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Likelihood to Recommend | StringeeX | Zoom |
Pros | StringeeX | Zoom |
Cons | StringeeX | Zoom |
Support Rating | StringeeX | Zoom No answers on this topic |
Alternatives Considered | StringeeX | Zoom |
Return on Investment | StringeeX | Zoom |
ScreenShots | StringeeX Screenshots |