TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SOCi

    Score8.4 out of 10
    N/ASOCi, including the former Brandify (acquired July 2021) presents a range of local marketing solutions, such as store locators, local SEO driven landing pages, local advertising, and brand reputation management.N/A

    Stamped

    Score7.2 out of 10
    N/AStamped is a consumer rating and review collection application supporting small businesses and enterprises with consumer correspondence and review forms, incentives for reviews, social sharing, reviews with photos, profanity filter, and other more advanced features. Stamped is free to individuals seeking basic features (e.g. review email scheduling, bulk send, etc.) and available with more advanced features (e.g. Net Promoter Score, Instagram shoppable gallery, etc) on their paid plans.

    $23

    per month

    Pricing
    SOCiStamped
    Editions & Modules
    No answers on this topic
    Reviews - Basic
    $23
    per month
    Reviews - Premium
    $59
    per month
    Loyalty - Premium
    $59
    per month
    Reviews - Business
    $149
    per month
    Loyalty - Business
    $179
    per month
    Reviews + Loyalty - Business
    $279
    per month
    Reviews - Professional
    $299
    per month
    Loyalty - Professional
    $479
    per month
    Reviews + Loyalty - Professional
    $659
    per month
    Reviews - Enterprise
    Custom
    Loyalty - Enterprise
    Custom
    Reviews + Loyalty - Enterprise
    Custom
    Offerings
    Pricing Offerings
    SOCiStamped
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    SOCiStamped
    Considered Both Products
    SOCi, Inc
    No answer on this topic
    Stamped.io
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    SOCiStamped
    Small Businesses
    Google Business Profile
    Score8.4 out of 10
    Trustpilot
    Score6.8 out of 10
    Medium-sized Companies
    Google Business Profile
    Score8.4 out of 10
    PowerReviews
    Score7.8 out of 10
    Enterprises
    No answers on this topic
    Bazaarvoice
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SOCiStamped
    Likelihood to Recommend
    8.4
    (8 ratings)
    10.0
    (3 ratings)
    Usability
    8.2
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    9.1
    (2 ratings)
    User Testimonials
    SOCiStamped
    Likelihood to Recommend
    SOCi, Inc
    SOCi is a fantastic tool for a franchise business because it provides the ability to post in bulk while also posting localized content. So, you can share the same basic content across all of your locations, but SOCi's tagging system inserts a location's phone number or website for each individual location. This helps create a localized feel and personalized touch -- but you only schedule one post, making it easy and efficient to localize content in mass posting. This principle applies to paid ads as well. Because of these features, SOCi may not be the best platform for companies with just one location
    Incentivized
    Read full review
    Stamped.io
    If you want to generate valuable content that you can use on your website that provides a positive image of your business, Stamped.io can do it. We had absolutely no buyer feedback prior to Stamped.io. We have seen in actual customer reviews that the Stamped.io reviews are being read by customers and they consider them valuable.
    Incentivized
    Read full review
    Pros
    SOCi, Inc
    • Firstly, as a user of Brandify, I am really fond of their after-sales support services because as a user these services matter a lot.
    • Brandify has made the work so much easier as it avoids spending time looking for better options.
    • It is very helpful platform for the growth of a company.
    • Its analysis helps us in foreseeing situations that can be either good or bad and ensure that we think of a possible solution.
    Incentivized
    Read full review
    Stamped.io
    • Ease of use.
    • Integration with the BigCommerce feedback and review system.
    • A full-featured product suite that will meet the needs of most small to medium-sized eCommerce shops.
    Incentivized
    Read full review
    Cons
    SOCi, Inc
    • Their analytics are sub-par to other tools that I use.
    • Their website can be a little clunky until you learn to navigate it.
    • It takes a long time to be fully on-boarded and running on the platform with all information syncing together.
    Incentivized
    Read full review
    Stamped.io
    • We haven't generated a whole lot of data as of right now, even being in business for two years, so a pain point for me is the analytics and trying to identify improvements. This is not really a deficiency of the software, just a lack of data.
    Incentivized
    Read full review
    Usability
    SOCi, Inc
    There are some aspects of the scheduling of posts that could be more user friendly for the less tech-savvy users.
    Incentivized
    Read full review
    Stamped.io
    No answers on this topic
    Support Rating
    SOCi, Inc
    We have not had to contact support so there is nothing to say in response to this question. We are sure that if we needed to contact them we would be able to get any issues resolved quickly
    Incentivized
    Read full review
    Stamped.io
    Support is flat out awesome, super responsive and have always addressed my questions quickly and thoroughly.
    Incentivized
    Read full review
    Alternatives Considered
    SOCi, Inc
    Soci is a lot better. It’s more user friendly and it makes better for one platform to have all my accounts on
    Incentivized
    Read full review
    Stamped.io
    The only other service we used that's similar to Stamped.io is Feedback Five. That service is only similar in that it facilitates soliciting feedback. We use it for our marketplace business, not our website. I can say that Stamped.io is much more robust and valuable. The interface is more user-friendly, the campaigns are easy to set up, and working with customers directly in the UI is super simple.
    Incentivized
    Read full review
    Return on Investment
    SOCi, Inc
    • Brandify allows us to analyze the reputation of the business and how happy our customers are with us.
    • It is a affordable local marketing software.
    • It has reliable and efficient support.
    Incentivized
    Read full review
    Stamped.io
    • Positive increase of over 80% in feedback responses.
    • Trust is everything in our business and user reviews have contributed to a conversion increase of over 50%.
    Incentivized
    Read full review
    ScreenShots