Socialtext (discontinued) vs. Statuspage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Socialtext (discontinued)
Score 10.0 out of 10
N/A
Social Text was a tool that focused on social learning and includes Twitter-like microblogging capabilities. The product competed with MindTouch,Confluence, Jive Team Collaboration and other collaboration platforms. It was acquired by PeopleFluent in 2012 and is no longer available as a separate product, though similar capabilities are supplied by the PeopleFluent platform.
$1
Starting Price Per Month
Statuspage
Score 9.1 out of 10
N/A
Atlassian Statuspage provides status updates for shared cloud resources to users, eliminating duplicate support tickets and displaying uptime status.
$29
per month
Pricing
Socialtext (discontinued)Statuspage
Editions & Modules
Socialtext
$1.00
Starting Price Per Month
Hobby
$29
per month
Startup
$99
per month
Business
$399
per month
Enterprise
1,499
per month
Free
Free
Offerings
Pricing Offerings
Socialtext (discontinued)Statuspage
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Socialtext (discontinued)Statuspage
Project Management
Comparison of Project Management features of Product A and Product B
Socialtext (discontinued)
7.6
1 Ratings
5% below category average
Statuspage
9.2
3 Ratings
14% above category average
Task Management8.01 Ratings9.01 Ratings
Gantt Charts7.01 Ratings00 Ratings
Scheduling9.01 Ratings10.02 Ratings
Workflow Automation8.01 Ratings8.02 Ratings
Mobile Access4.01 Ratings10.02 Ratings
Search9.01 Ratings9.02 Ratings
Visual planning tools8.01 Ratings9.02 Ratings
Communication
Comparison of Communication features of Product A and Product B
Socialtext (discontinued)
7.2
1 Ratings
11% below category average
Statuspage
8.0
3 Ratings
0% below category average
Chat7.01 Ratings10.01 Ratings
Notifications6.01 Ratings10.03 Ratings
Discussions9.01 Ratings2.01 Ratings
Surveys4.01 Ratings00 Ratings
Internal knowledgebase10.01 Ratings9.01 Ratings
Integrates with Gmail and Google Hangouts00 Ratings9.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Socialtext (discontinued)
-
Ratings
Statuspage
10.0
2 Ratings
21% above category average
Access control00 Ratings10.02 Ratings
Advanced security features00 Ratings10.01 Ratings
Best Alternatives
Socialtext (discontinued)Statuspage
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Socialtext (discontinued)Statuspage
Likelihood to Recommend
10.0
(2 ratings)
10.0
(3 ratings)
Likelihood to Renew
6.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Socialtext (discontinued)Statuspage
Likelihood to Recommend
Discontinued Products
We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
Read full review
Atlassian
StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
Read full review
Pros
Discontinued Products
  • Version history - Always keeps the edited versions and one can revert back any time
  • Creating and Editing an article is very easy and intutive
  • Sharing the articles with peers
Read full review
Atlassian
  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
Read full review
Cons
Discontinued Products
  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
Read full review
Atlassian
  • I wish I had more ways to customize the layout.
  • I wish I could show custom date ranges when looking at historical up-time.
Read full review
Likelihood to Renew
Discontinued Products
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
Read full review
Atlassian
No answers on this topic
Support Rating
Discontinued Products
No answers on this topic
Atlassian
Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
Read full review
Alternatives Considered
Discontinued Products
I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
Read full review
Atlassian
I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
Read full review
Return on Investment
Discontinued Products
  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions
Read full review
Atlassian
  • Helps organize communication to our clients during an incident.
  • Demonstrates our level of transparency to prospects.
Read full review
ScreenShots