What users are saying about
4 Ratings
4 Ratings
4 Ratings
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Score 10 out of 100
4 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

Socialtext

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
Anonymous | TrustRadius Reviewer

Statuspage

StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance.StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Socialtext
7.6
Statuspage
9.5
Task Management
Socialtext
8.0
Statuspage
9.0
Gantt Charts
Socialtext
7.0
Statuspage
Scheduling
Socialtext
9.0
Statuspage
10.0
Workflow Automation
Socialtext
8.0
Statuspage
10.0
Mobile Access
Socialtext
4.0
Statuspage
10.0
Search
Socialtext
9.0
Statuspage
9.0
Visual planning tools
Socialtext
8.0
Statuspage
9.0

Communication

Socialtext
7.2
Statuspage
8.0
Chat
Socialtext
7.0
Statuspage
10.0
Notifications
Socialtext
6.0
Statuspage
10.0
Discussions
Socialtext
9.0
Statuspage
2.0
Surveys
Socialtext
4.0
Statuspage
Internal knowledgebase
Socialtext
10.0
Statuspage
9.0
Integrates with Gmail and Google Hangouts
Socialtext
Statuspage
9.0

File Sharing & Management

Socialtext
Statuspage
10.0
Access control
Socialtext
Statuspage
10.0
Advanced security features
Socialtext
Statuspage
10.0

Pros

Socialtext

  • Version history - Always keeps the edited versions and one can revert back any time
  • Creating and Editing an article is very easy and intutive
  • Sharing the articles with peers
Anonymous | TrustRadius Reviewer

Statuspage

  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
Anonymous | TrustRadius Reviewer

Cons

Socialtext

  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
Anonymous | TrustRadius Reviewer

Statuspage

  • StatusPage is nice because it keeps a rolling update on the previous statuses, but when it displays in Hipchat it just shows the last update.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Socialtext

Socialtext 6.0
Based on 1 answer
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
Anonymous | TrustRadius Reviewer

Statuspage

No score
No answers yet
No answers on this topic

Support Rating

Socialtext

No score
No answers yet
No answers on this topic

Statuspage

Statuspage 10.0
Based on 2 answers
Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Socialtext

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
Anonymous | TrustRadius Reviewer

Statuspage

I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc.I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
Anonymous | TrustRadius Reviewer

Return on Investment

Socialtext

  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions
Anonymous | TrustRadius Reviewer

Statuspage

  • We were able to quickly train our entire support team to use this tool in less than 30 minutes, both to schedule maintenance and publish unexpected downtime. The product is so user friendly that it takes very little training to use proficiently.
  • Ease of integrations with existing services and software like Twitter and Slack allow us to reach further with our notification without creating new intake channels for stakeholders.
Anonymous | TrustRadius Reviewer

Pricing Details

Socialtext

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Socialtext Editions & Modules

Edition
Socialtext$1.001
  1. Starting Price Per Month
Additional Pricing Details

Statuspage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Statuspage Editions & Modules

Edition
FreeFree
Hobby$292
Startup$992
Business$3992
Enterprise$1,4992
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Socialtext
10.0
Statuspage
10.0

Likelihood to Renew

Socialtext
6.0
Statuspage

Support Rating

Socialtext
Statuspage
10.0

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