Socialtext (discontinued) vs. Thomson Reuters HighQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Socialtext (discontinued)
Score 10.0 out of 10
N/A
Social Text was a tool that focused on social learning and includes Twitter-like microblogging capabilities. The product competed with MindTouch,Confluence, Jive Team Collaboration and other collaboration platforms. It was acquired by PeopleFluent in 2012 and is no longer available as a separate product, though similar capabilities are supplied by the PeopleFluent platform.
$1
Starting Price Per Month
HighQ
Score 7.6 out of 10
N/A
HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.N/A
Pricing
Socialtext (discontinued)Thomson Reuters HighQ
Editions & Modules
Socialtext
$1.00
Starting Price Per Month
No answers on this topic
Offerings
Pricing Offerings
Socialtext (discontinued)HighQ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Socialtext (discontinued)Thomson Reuters HighQ
Top Pros
Top Cons
Features
Socialtext (discontinued)Thomson Reuters HighQ
Project Management
Comparison of Project Management features of Product A and Product B
Socialtext (discontinued)
7.6
1 Ratings
5% below category average
Thomson Reuters HighQ
8.2
2 Ratings
2% above category average
Task Management8.01 Ratings8.01 Ratings
Gantt Charts7.01 Ratings00 Ratings
Scheduling9.01 Ratings8.01 Ratings
Workflow Automation8.01 Ratings9.01 Ratings
Mobile Access4.01 Ratings9.32 Ratings
Search9.01 Ratings9.62 Ratings
Visual planning tools8.01 Ratings5.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Socialtext (discontinued)
7.2
1 Ratings
11% below category average
Thomson Reuters HighQ
8.6
2 Ratings
7% above category average
Chat7.01 Ratings9.01 Ratings
Notifications6.01 Ratings9.02 Ratings
Discussions9.01 Ratings9.01 Ratings
Surveys4.01 Ratings6.01 Ratings
Internal knowledgebase10.01 Ratings10.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Socialtext (discontinued)
-
Ratings
Thomson Reuters HighQ
9.4
2 Ratings
14% above category average
Versioning00 Ratings10.01 Ratings
Video files00 Ratings9.01 Ratings
Audio files00 Ratings9.01 Ratings
Document collaboration00 Ratings9.22 Ratings
Access control00 Ratings9.22 Ratings
Advanced security features00 Ratings10.02 Ratings
Best Alternatives
Socialtext (discontinued)Thomson Reuters HighQ
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Score 9.5 out of 10
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Score 9.5 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Quickbase
Quickbase
Score 9.3 out of 10
Quickbase
Quickbase
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Socialtext (discontinued)Thomson Reuters HighQ
Likelihood to Recommend
10.0
(2 ratings)
9.2
(2 ratings)
Likelihood to Renew
6.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Socialtext (discontinued)Thomson Reuters HighQ
Likelihood to Recommend
Discontinued Products
We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
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Thomson Reuters
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
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Pros
Discontinued Products
  • Version history - Always keeps the edited versions and one can revert back any time
  • Creating and Editing an article is very easy and intutive
  • Sharing the articles with peers
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Thomson Reuters
  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
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Cons
Discontinued Products
  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
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Thomson Reuters
  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
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Likelihood to Renew
Discontinued Products
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
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Thomson Reuters
No answers on this topic
Support Rating
Discontinued Products
No answers on this topic
Thomson Reuters
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
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Alternatives Considered
Discontinued Products
I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
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Thomson Reuters
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
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Return on Investment
Discontinued Products
  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions
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Thomson Reuters
  • Permits fairly simple administration by a single person for hundreds of Extranets
  • One shop stopping for reliable, secure document sharing and signing with external parties
  • Simple enough to use that internal and external users do not need training to take advantage of the product.
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ScreenShots