TrustRadius

Socioboard vs. Tracx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Socioboard
Score 8.5 out of 10
N/A
Since 2014 Socioboard has been serving as an open-source software that harnesses the power of social media to generate more leads and sales for businesses. Socioboard presents itself as an opensource Social Technology Enabler, that aims to build world changing open source Social Media products.N/A
Tracx
Score 7.0 out of 10
Enterprise companies (1,001+ employees)
Tracx is a social media analytics platform that is designed to help enterprises to build their brand, attract new customers, service existing ones and connect with other key audiences in the social-enabled world. According to the vendor, the solution analyzes and refines mass amounts of geographic, demographic and psychographic data from across the social web to deliver deep insights into customers, competitors and influencers. It then makes those insights actionable through its contextually…N/A
Pricing
SocioboardTracx
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SocioboardTracx
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
SocioboardTracx
Top Pros
Top Cons
Features
SocioboardTracx
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Socioboard
10.0
2 Ratings
25% above category average
Tracx
-
Ratings
Boolean keyword searches10.02 Ratings00 Ratings
Filtering out noise/spam10.02 Ratings00 Ratings
Sentiment analysis10.02 Ratings00 Ratings
Broad channel coverage10.02 Ratings00 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Socioboard
10.0
2 Ratings
23% above category average
Tracx
-
Ratings
Content planning and scheduling10.02 Ratings00 Ratings
Audience targeting10.02 Ratings00 Ratings
Content optimization10.02 Ratings00 Ratings
Workflow management10.02 Ratings00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Socioboard
10.0
2 Ratings
20% above category average
Tracx
-
Ratings
Automated routing and prioritization10.02 Ratings00 Ratings
Customer interaction histories10.02 Ratings00 Ratings
Bulk actions10.02 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Socioboard
10.0
2 Ratings
26% above category average
Tracx
-
Ratings
Lead generation10.02 Ratings00 Ratings
Content marketing10.02 Ratings00 Ratings
Paid media management10.02 Ratings00 Ratings
Campaigns and promotions10.02 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Socioboard
10.0
2 Ratings
17% above category average
Tracx
-
Ratings
Twitter10.02 Ratings00 Ratings
Facebook10.02 Ratings00 Ratings
LinkedIn10.02 Ratings00 Ratings
Google+10.02 Ratings00 Ratings
Instagram10.02 Ratings00 Ratings
Pinterest10.02 Ratings00 Ratings
YouTube10.02 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Socioboard
10.0
2 Ratings
22% above category average
Tracx
-
Ratings
Campaign success analytics10.02 Ratings00 Ratings
Real-time tracking10.02 Ratings00 Ratings
Competitor analysis10.02 Ratings00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Socioboard
10.0
2 Ratings
21% above category average
Tracx
-
Ratings
Role-based user permissions & privileges10.02 Ratings00 Ratings
Mobile access10.02 Ratings00 Ratings
Best Alternatives
SocioboardTracx
Small Businesses
Conte.ai
Conte.ai
Score 2.4 out of 10
Zoho Social
Zoho Social
Score 9.1 out of 10
Medium-sized Companies
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.1 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.1 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.1 out of 10
1-Social
1-Social
Score 6.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SocioboardTracx
Likelihood to Recommend
10.0
(2 ratings)
9.0
(9 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.3
(4 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
SocioboardTracx
Likelihood to Recommend
EmpMonitor
No answers on this topic
Tracx
Tracx is best for influencer marketing tracking, where you need to track specific mentions of a keyword from specific people. Not sure it's the 100% solution for other social media aspects, but I have not explored many of those aspects, so I cannot be the end-all-be-all person to say when it isn't well suited
Verified User
Anonymous
Read full review
Pros
EmpMonitor
  • Manage Multiple Social Accounts.
  • Team Collaboration.
  • Create Multiple Boards.
Drishti Mehta | TrustRadius Reviewer
Drishti Mehta
Sr. Software Engineer
Read full review
Tracx
  • Tracx is very user friendly. There is a bit of a learning curve but once that is established there are many opportunities to use Tracx to your brands benefit.
  • There customer service team is exceptional. If I ever have a question regarding the platform I am able to reach out to our account manager and receive a reply the same day.
MacKenzie Teskey | TrustRadius Reviewer
MacKenzie Teskey
Associate Community Manager
Read full review
Cons
EmpMonitor
  • The software logs out automatically
  • There should be more options for theme customization
  • I hope SocioBoard soon offers automation for other social media platforms, like TikTok
Markus Soner | TrustRadius Reviewer
Markus Soner
Social Media Specialist
Read full review
Tracx
  • Tracx is a little slow to pull in data. It could be a lot better although I understand it's pulling in a lot of metadata which other platforms don't pull.
  • Tracx is not "real time", some of the sources take a little more time to get pulled in although I understand this is probably an API issue on the social network side.
Verified User
Anonymous
Read full review
Likelihood to Renew
EmpMonitor
No answers on this topic
Tracx
Tracx is a solid software for identifying customer sentiment that would otherwise go unheard and undocumented by our company. We're able to report to our CEO the good and the bad with actual data and do so on an attractive interface. It is also essential in helping us prepare queries well in advance.
Verified User
Anonymous
Read full review
Usability
EmpMonitor
Chat support 24/7
Drishti Mehta | TrustRadius Reviewer
Drishti Mehta
Sr. Software Engineer
Read full review
Tracx
No answers on this topic
Support Rating
EmpMonitor
I don’t have to waste my team in creating content
Markus Soner | TrustRadius Reviewer
Markus Soner
Social Media Specialist
Read full review
Tracx
No answers on this topic
Alternatives Considered
EmpMonitor
Drishti Mehta | TrustRadius Reviewer
Drishti Mehta
Sr. Software Engineer
Read full review
Tracx
I like the attention that we have from our team at Tracx. I like that unlike other tools we have tried Tracx allows us to publishing, listen, receive automated reports and track our competition in real time.
Bryan Nye | TrustRadius Reviewer
Bryan Nye
Social Media Analyst
Read full review
Return on Investment
EmpMonitor
  • Team collaboration
  • RSS Feed Reader
  • Updated dashboard
Markus Soner | TrustRadius Reviewer
Markus Soner
Social Media Specialist
Read full review
Tracx
  • We are able to see what people are saying about our brand on social media in real time and respond to it in a timely fashion.
Bryan Nye | TrustRadius Reviewer
Bryan Nye
Social Media Analyst
Read full review
ScreenShots

Tracx Screenshots

Screenshot of KNOW WHO YOUR INFLUENCERS ARE Stitch together an individual's social media profiles to understand their true sphere of influence. KNOW WHY THEY HAVE INFLUENCE Put the whole profile in perspective with metrics such as volume, reach, and impact to get the most out of each investment.Screenshot of HOTSPOT IDENTIFICATION Better measure and target your campaigns and initiatives by viewing hotspots of social media activity geographically. HYPER LOCAL TARGETING Get granular at the post and street levels for deeper engagement with your target audience.Screenshot of KNOW WHAT TO POST Enhance marketing management by receiving recommendations for trending content that your unique audience will love. KEEP THE CONTENT FLOWING Establish a consistent cadence of engagement with your community by scheduling posts ahead of time and organizing your content so that your teams can collaborate. CROSS-ORGANIZATIONAL COLLABORATION Create and implement workflows and approval processes to optimize your team's efficiency. Easily measure your team's compliance to your overarching engagement strategy.Screenshot of Measure your team's performance. Manage internal KPIs by benchmarking individual or team activity by social media campaign or initiative. Keep tabs on the amount of time taken to identify, respond and close social cases.