What users are saying about


18 Ratings


18 Ratings
Score 6.7 out of 101

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Likelihood to Recommend


Tracx is well suited for real-time social campaigns.
Alexander Liss profile photo


  • Reporting & Automated Dashboards
  • Mapping & Geo-Analysis
  • Integrating community management with analytics for responsive and actionable reporting
Alexander Liss profile photo


  • User interface - it can be confusing and is not very intuitive. I have worked with other tracking platforms that I picked up very easily without training and wish Tracx was not as confusing with the interface. You have to know where you're going to get the info you want.
  • Limitations of API - obviously there are limitations from social platforms, but it is a weakness that I know Tracx is trying to address. While they don't have access to Pinterest now, they should within the next 6 months. We also can't access personal Facebook data when I know other tracking systems have partnerships with groups that have access to that API access.
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Likelihood to Renew

Based on 4 answers
It meets all of our expectations and to be honest, I couldn't imagine running 100+ blogger campaigns without it
Lynzee Jablonka profile photo

Alternatives Considered

NUVI did not deliver on what they said they could do. Tracx came to our rescue
Lynzee Jablonka profile photo

Return on Investment

  • We've seen great return on the organizations in which we implemented Tracx. Most of them did not have a listening software and some of them had low scale listening and were pleasantly surprised that they could pay the same for Tracx and get much more.
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Pricing Details


Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details