Tracx Social Media listening leaves 'Tracx' in the dirt for others to follow...
February 25, 2016

Tracx Social Media listening leaves 'Tracx' in the dirt for others to follow...

Bryan Nye | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Tracx

We have been using Tracx at our company since January 2015. Tracx has been a great resource for our company and a one stop shop for our social media listening, publishing and competitor analysis needs.

I use Tracx on a daily basis when I receive automated Email reports each morning that show mentions of our brand keywords over the past 24 hours. This resource is very helpful to me and my team so that it is not necessary to need to log in to check mentions within the Tracx web portal each day. Once we receive these reports we can actively respond and engage with those who have been talking about our brand recently. If we do want to engage with posts closer to real time we can always log on to Tracx's web portal and check keyword groups for mentions as they happen. Tracx then allows you to engage with posts directly through their website without having to go to the social network's native platform.

We also use Tracx for social media publishing. Tracx allows you to schedule posts for many platforms but our company uses it primarily for scheduling posts to Twitter, Google+ and Linkedin. Tracx has a social calendar where you can see posts that are scheduled and create a content calendar based on your posts.
  • Social Media Listening
  • Social Media Publishing
  • Social Media Competitive Analysis
  • Social Media publishing to LinkedIn with photos.
25 - The people within our organization that use Tracx use it for marketing purposes. These team members are all within a marketing team at Henry Schein.
I like the attention that we have from our team at Tracx. I like that unlike other tools we have tried Tracx allows us to publishing, listen, receive automated reports and track our competition in real time.
  • We are able to see what people are saying about our brand on social media in real time and respond to it in a timely fashion.
I like that Tracx has all of the social media resources that we are looking for with just one login required. In the past we have used multiple social media tools to do the same jobs that Tracx does for us today.