Sococo vs. Vuforia Chalk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sococo
Score 7.2 out of 10
N/A
Sococo is a remote collaboration tool with integrations with third-party applications such as Google Docs, Atlassian JIRA, and Box.
$14.99
per month per seat
Vuforia Chalk
Score 9.0 out of 10
N/A
Scale problem-solving guidance, support and expertise to factory operations & service teams with augmented reality. Vuforia Chalk is a collaboration and communication tool for the organization’s experts to provide real-time assistance to technicians facing complex or unfamiliar challenges. Vuforia Chalk combines augmented reality (AR) with real-time communications to connect a field technician with an expert…N/A
Pricing
SococoVuforia Chalk
Editions & Modules
Sococo
$14.99 or $13.99 if paid annually
per month per seat
Sococo Unlimited
$24.99
per month per seat
No answers on this topic
Offerings
Pricing Offerings
SococoVuforia Chalk
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSococo pricing plan includes a 10 seat minimum and 500 minutes per seat per month. Additional minutes price at $5 per 1,000 minutes. Sococo unlimited include a 100 seat minimum with unlimited minutes per seat per user.
More Pricing Information
Features
SococoVuforia Chalk
Project Management
Comparison of Project Management features of Product A and Product B
Sococo
4.7
3 Ratings
52% below category average
Vuforia Chalk
10.0
1 Ratings
23% above category average
Task Management5.01 Ratings00 Ratings
Scheduling5.01 Ratings00 Ratings
Workflow Automation4.01 Ratings00 Ratings
Mobile Access3.03 Ratings10.01 Ratings
Search3.02 Ratings00 Ratings
Visual planning tools8.01 Ratings10.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Sococo
5.3
5 Ratings
41% below category average
Vuforia Chalk
8.7
1 Ratings
8% above category average
Chat5.05 Ratings10.01 Ratings
Notifications5.05 Ratings8.01 Ratings
Discussions6.03 Ratings00 Ratings
Internal knowledgebase5.02 Ratings8.01 Ratings
Integrates with GoToMeeting5.01 Ratings00 Ratings
Integrates with Gmail and Google Hangouts7.01 Ratings00 Ratings
Integrates with Outlook4.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Sococo
4.6
2 Ratings
56% below category average
Vuforia Chalk
9.0
1 Ratings
10% above category average
Versioning6.01 Ratings00 Ratings
Video files3.01 Ratings00 Ratings
Audio files3.01 Ratings00 Ratings
Document collaboration3.01 Ratings00 Ratings
Access control5.01 Ratings9.01 Ratings
Advanced security features6.01 Ratings00 Ratings
Integrates with Google Drive5.01 Ratings00 Ratings
Device sync6.02 Ratings00 Ratings
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SococoVuforia Chalk
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Score 9.2 out of 10
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User Ratings
SococoVuforia Chalk
Likelihood to Recommend
1.0
(5 ratings)
9.0
(1 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
SococoVuforia Chalk
Likelihood to Recommend
Social Communications Company
We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
Read full review
PTC
Best suited for: - Team of remote support is a great visual way to address technical issues; Especially when talking about production environments. - Team of Project developers, a great tool to do tests remotely when multiple people from the customer need to connect, Vuforia Chalk support group calls and differentiates each person based on the color of annotations. Less suited for: - IT teams, which its support is mainly focused on SW issues.
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Pros
Social Communications Company
  • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
  • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
  • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
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PTC
  • Remote support for technical issues in the factory environment.
  • Remote support for Factory Acceptance Tests, when traveling is not possible.
  • Remote support for issues in the industry, when traveling is not possible.
Read full review
Cons
Social Communications Company
  • It would be great if it supported other major browsers. Not everyone has Chrome installed.
  • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
Read full review
PTC
  • Web-version used to be a bit limited, in terms of users and features. Is on the roadmap to improve in future versions
  • No subscription version limited to 3 minutes calls.
Read full review
Usability
Social Communications Company
It was easy to use but still needs lots of improvement to collaborate with other tools
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PTC
No answers on this topic
Support Rating
Social Communications Company
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
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PTC
No answers on this topic
Alternatives Considered
Social Communications Company
I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
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PTC
No answers on this topic
Return on Investment
Social Communications Company
  • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
  • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
Read full review
PTC
  • Savings in mobility (traveling) when performing determined Factory Acceptance Tests.
  • Customers like the possibility of engaging in Augmented Reality Solutions.
  • Remote support is faster and easier, with a visual tool to see and do annotations in the screen.
Read full review
ScreenShots

Vuforia Chalk Screenshots

Screenshot of Chalk is available on mobile and tablet.Screenshot of Chalk leverages video-calls to share the same view of an issue.Screenshot of Both users can mark up the screen with annotations.Screenshot of Chalk uses advanced augmented reality to make annotations "stick" to the digital 3D environment.Screenshot of Chalk drives expertise at scale.