Soffront CRM vs. Sugar Sell (SugarCRM)
Soffront CRM vs. Sugar Sell (SugarCRM)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Soffront CRM | Enterprise companies (1,001+ employees) | Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product… | $20 per month | |
Sugar Sell (SugarCRM) | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $52 per month |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Soffront CRM | Sugar Sell (SugarCRM) | |
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Top Cons |
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Platform |
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Integrations with 3rd-party Software |
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Soffront CRM | Sugar Sell (SugarCRM) | |
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Small Businesses | Salesmate Score 9.6 out of 10 | Salesmate Score 9.6 out of 10 |
Medium-sized Companies | SAP Business ByDesign Score 7.7 out of 10 | SAP Business ByDesign Score 7.7 out of 10 |
Enterprises | SAP Business ByDesign Score 7.7 out of 10 | SAP Business ByDesign Score 7.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Soffront CRM | Sugar Sell (SugarCRM) | |
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Likelihood to Recommend | 7.0 (2 ratings) | 7.3 (58 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (26 ratings) |
Usability | 8.0 (1 ratings) | 8.1 (9 ratings) |
Availability | - (0 ratings) | 10.0 (2 ratings) |
Performance | - (0 ratings) | 10.0 (2 ratings) |
Support Rating | 7.0 (1 ratings) | 9.1 (17 ratings) |
In-Person Training | - (0 ratings) | 9.0 (1 ratings) |
Online Training | - (0 ratings) | 8.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (9 ratings) |
Configurability | - (0 ratings) | 10.0 (1 ratings) |
Ease of integration | - (0 ratings) | 10.0 (2 ratings) |
Product Scalability | - (0 ratings) | 9.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.0 (1 ratings) |
Soffront CRM | Sugar Sell (SugarCRM) | |
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Likelihood to Recommend | ![]() Soffront
| ![]() SugarCRM
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Pros | ![]() Soffront
| ![]() SugarCRM
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Cons | ![]() Soffront
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Likelihood to Renew | ![]() Soffront No answers on this topic | ![]() SugarCRM
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Usability | ![]() Soffront
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Reliability and Availability | ![]() Soffront No answers on this topic | ![]() SugarCRM
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Performance | ![]() Soffront No answers on this topic | ![]() SugarCRM
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Support Rating | ![]() Soffront
| ![]() SugarCRM
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In-Person Training | ![]() Soffront No answers on this topic | ![]() SugarCRM
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Online Training | ![]() Soffront No answers on this topic | ![]() SugarCRM
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Implementation Rating | ![]() Soffront No answers on this topic | ![]() SugarCRM
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Alternatives Considered | ![]() Soffront
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Scalability | ![]() Soffront No answers on this topic | ![]() SugarCRM
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Return on Investment | ![]() Soffront
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ScreenShots | Soffront CRM Screenshots |