Soffront CRM vs. Teamleader

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Soffront CRM
Score 7.0 out of 10
Enterprise companies (1,001+ employees)
Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…
$20
per month
Teamleader
Score 9.7 out of 10
Small Businesses (1-50 employees)
Teamleader is a user-friendly and feature-rich platform which combines CRM, invoicing, and project management into one simple tool. The all-in-one tool aims to help small and medium-sized enterprises organize their sales processes & workflows, communicate effectively & build better relationships with their clients, and improve the productivity & collaboration across their teams. As a platform that provides users with the capability to work smarter, Teamleader offers an online CRM which…
$59
2 users/month
Pricing
Soffront CRMTeamleader
Editions & Modules
1,000 Emails
$4.00
per month
5,000 Emails
$15.00
per month
10,000 Emails
$25.00
per month
Projects
$59.00
2 users/month
Project Management
$59.00
2 users/month
Support tickets
$59.00
2 users/month
Offerings
Pricing Offerings
Soffront CRMTeamleader
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$29 2 users/month
Additional Details—extra user is + $12.00/user/month
More Pricing Information
Community Pulse
Soffront CRMTeamleader
Top Pros
Top Cons

No answers on this topic

Features
Soffront CRMTeamleader
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Soffront CRM
7.8
2 Ratings
1% above category average
Teamleader
8.6
2 Ratings
11% above category average
Customer data management / contact management9.02 Ratings8.02 Ratings
Workflow management6.02 Ratings5.01 Ratings
Territory management7.31 Ratings00 Ratings
Channel / partner relationship management9.02 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings10.02 Ratings
Quote & order management00 Ratings10.01 Ratings
Interaction tracking00 Ratings10.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Soffront CRM
5.0
2 Ratings
41% below category average
Teamleader
8.3
1 Ratings
10% above category average
Case management5.02 Ratings10.01 Ratings
Help desk management5.02 Ratings8.01 Ratings
Call center management00 Ratings7.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Soffront CRM
9.5
2 Ratings
23% above category average
Teamleader
10.0
1 Ratings
28% above category average
Lead management10.02 Ratings10.01 Ratings
Email marketing9.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Soffront CRM
6.1
2 Ratings
22% below category average
Teamleader
9.0
2 Ratings
17% above category average
Task management8.21 Ratings10.02 Ratings
Reporting4.02 Ratings8.02 Ratings
Billing and invoicing management00 Ratings9.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Soffront CRM
4.7
2 Ratings
48% below category average
Teamleader
-
Ratings
Forecasting4.02 Ratings00 Ratings
Pipeline visualization6.02 Ratings00 Ratings
Customizable reports4.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Soffront CRM
7.0
2 Ratings
8% below category average
Teamleader
6.5
1 Ratings
15% below category average
Custom fields7.02 Ratings7.01 Ratings
Custom objects00 Ratings6.01 Ratings
Security
Comparison of Security features of Product A and Product B
Soffront CRM
7.0
2 Ratings
17% below category average
Teamleader
9.0
1 Ratings
8% above category average
Single sign-on capability6.02 Ratings9.01 Ratings
Role-based user permissions8.02 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Soffront CRM
6.0
2 Ratings
20% below category average
Teamleader
-
Ratings
Social data7.02 Ratings00 Ratings
Social engagement5.02 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Soffront CRM
7.0
2 Ratings
7% below category average
Teamleader
10.0
2 Ratings
29% above category average
Mobile access7.02 Ratings10.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Soffront CRM
-
Ratings
Teamleader
6.0
1 Ratings
18% below category average
Compensation management00 Ratings6.01 Ratings
Best Alternatives
Soffront CRMTeamleader
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Soffront CRMTeamleader
Likelihood to Recommend
7.0
(2 ratings)
10.0
(2 ratings)
Usability
8.0
(1 ratings)
8.0
(1 ratings)
Support Rating
7.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Soffront CRMTeamleader
Likelihood to Recommend
Soffront
Lead generation and follow-up with sales are well suited. Social media integration and reporting/dashboards for insights can be improved.
Read full review
Teamleader
It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
Read full review
Pros
Soffront
  • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
  • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
  • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
Read full review
Teamleader
  • Comply clients data
  • Invoices
  • Track and measure time for projects
Read full review
Cons
Soffront
  • Reporting
  • Loyalty features
  • Social media integration
Read full review
Teamleader
  • Synching contacts between iPhone and Teamleader could be easier.
  • Integration with Aweber would be great.
Read full review
Usability
Soffront
Intuitive UI. Responsive. Features can be accessed very easily. Not a lot of big white spaces between fields and buttons. Straightforward.
Read full review
Teamleader
Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
Read full review
Support Rating
Soffront
Reaction times and relationship with vendor is very good. Good answers and solutions to problems/issues logged.
Read full review
Teamleader
Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
Read full review
Alternatives Considered
Soffront
Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
Read full review
Teamleader
Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
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Return on Investment
Soffront
  • The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
  • The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
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Teamleader
  • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
  • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
Read full review
ScreenShots

Soffront CRM Screenshots

Screenshot of Customer Service Dashboard

Teamleader Screenshots

Screenshot of DashboardScreenshot of ContactsScreenshot of ContactScreenshot of Add SegmentScreenshot of CalendarScreenshot of Invoices