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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Dameware Remote Everywhere (DRE)

    Score8.1 out of 10
    N/ASolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app users can access end-device details, running sessions, and deep registry editing capabilities. The user can record sessions, add notes, view reports, and create customized surveys for additional end…N/A

    TSPlus

    Score8 out of 10
    N/ATSplus Remote Access solution enables remote connections to desktops and apps from any device, at any time. It is presented as an alternative to Windows Terminal Server,RDS & Citrix, enabling users to start applications and hold Remote Desktop sessions from any device, anywhere.

    $29

    per month per workstation

    Pricing
    SolarWinds Dameware Remote Everywhere (DRE)TSPlus
    Editions & Modules
    No answers on this topic
    Desktop Edition
    $180
    one-time fee up to 3 users
    Web Mobile Edition
    $250
    one-time fee up to 3 users
    Enterprise Edition
    $290
    one-time fee up to 3 users
    Web Mobile Plus
    $970
    one-time fee up to 10 users
    Enterprise Plus
    $1,210
    one-time fee up to 10 users
    Offerings
    Pricing Offerings
    SolarWinds Dameware Remote Everywhere (DRE)TSPlus
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Additional users incur an extra expense. Potential buyers may also purchase a monthly subscription or rent the product month-to-month.
    More Pricing Information
    Community Pulse
    SolarWinds Dameware Remote Everywhere (DRE)TSPlus
    Considered Both Products
    SolarWinds
    No answer on this topic
    TSPlus (Terminal Service Plus)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    No answers on this topic
    Features
    SolarWinds Dameware Remote Everywhere (DRE)TSPlus
    Remote Administration
    Comparison of Remote Administration features of SolarWinds Dameware Remote Everywhere (DRE) and TSPlus
    Feature
    SolarWinds Dameware Remote Everywhere (DRE)
    4.7
    14 Ratings
    51% below category average
    TSPlus
    10.0
    1 Ratings
    24% above category average
    Screen sharing8.014 Ratings10.01 Ratings
    File transfer5.014 Ratings10.01 Ratings
    Instant message8.013 Ratings00 Ratings
    Access to sleeping/powered-off computers1.010 Ratings00 Ratings
    Over-the-Internet remote session9.014 Ratings10.01 Ratings
    Initiate remote control from mobile3.010 Ratings10.01 Ratings
    Remote management of servers & workstations5.013 Ratings10.01 Ratings
    Centralized management dashboard5.013 Ratings10.01 Ratings
    Session record5.010 Ratings10.01 Ratings
    Annotations3.06 Ratings10.01 Ratings
    Monitoring and Alerts1.010 Ratings10.01 Ratings
    Multi-platform remote control3.011 Ratings10.01 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.01 Ratings
    Remote Active Directory® management00 Ratings10.01 Ratings
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    SolarWinds Dameware Remote Everywhere (DRE)TSPlus
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    N-able Take Control
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    Remote Desktop Manager
    Score9.6 out of 10
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    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
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    User Ratings
    SolarWinds Dameware Remote Everywhere (DRE)TSPlus
    Likelihood to Recommend
    8.0
    (14 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    SolarWinds Dameware Remote Everywhere (DRE)TSPlus
    Likelihood to Recommend
    SolarWinds
    I think for ANY environment it's worth taking it out for a test drive. It's very powerful, especially when using the agent to connect to sessions where the end user doesn't need admin rights but when not in a VDI environment it likely would perform better with its built in functionality to ask for elevation. It is really powerful, even with the ability to run command line scripts without the user seeing (kind of a built in psexec) and it does work with Mac and Linux to some degree too so it really is worth trying out regardless of your environment. It may be just what you're looking for and the sales folks at DRE are not pushy at all, at least in my experience, and give great advice even at the expense of selling less licenses!
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    It is useful in all the cases where users have to work via rdp. The possibility of making available to users only the applications they need is very useful. However, it is less appropriate in environments where there is a need for large computing power such as design studios. It would require a hardware requirement that is too economically high to be justified
    Incentivized
    Read full review
    Pros
    SolarWinds
    • Remote control is solid, rarely loses connection
    • Allows for control of the desktop prior to login
    • Allows for scripts to be executed in the background without disturbing users
    • Allows for batch rollout of scripts across multiple machines
    • Allows us to see the end users' desktop - as opposed to RDP
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    • Detailed management of users or user groups and the applications associated with them
    • Using MS app standard RDP or creating TS Plus runtime
    • license management and updates
    Incentivized
    Read full review
    Cons
    SolarWinds
    • Connectivity to a helpdesk/knowledgebase would be nice feature so users can do self-help
    • Offering a branded version of the client/agent would be a nice touch for businesses
    • A web-only version of the technician console for remote support would be a nice feature
    Read full review
    TSPlus (Terminal Service Plus)
    • The custom client doesn't always work with all applications, I solved it by configuring connections with classic RDP on individual PCs
    • the procedure for activating and renewing the licenses was not very clear to me, I went by trial and error but in the end I was able to activate it
    • nothing else in particular, everything works in a simple and intuitive way
    Incentivized
    Read full review
    Usability
    SolarWinds
    It's a good tool overall, but could be better.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Support Rating
    SolarWinds
    SolarWinds Dameware Remote Everywhere is an easy to use software package. The manuals are easy to understand, and the installation is simple and straightforward. The Maintenance and support costs are relatively reasonable, and we maintain support and maintenance strictly for the upgrades rather than support. Over the years, SolarWinds has released numerous feature enhancements to the software package, making SolarWinds Dameware Remote Everywhere indispensable on our network.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Alternatives Considered
    SolarWinds
    We basically selected this for our one of the SolarWinds Project. In that we needed to take remote session and screensharing and do the analysis and troubleshooting. In our initial analysis itself we got the excellent result, and it was too quick. We were very much inspired from this. Later on, we started using SolarWinds Dameware Remote Everywhere (DRE) for almost all the projects of SolarWinds. Highly appreciated, thanks team.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    It is much easier to manage and implement. Even if it is not very intuitive the management of licenses is still better than that of the Remote Desktop environment of Microsoft. With Microsoft, the limit is the ability to simply access the remote desktop, while with TS Plus you can manage individual applications so as to give the user only the tools he needs.
    Incentivized
    Read full review
    Return on Investment
    SolarWinds
    • seamless installation of MSI or EXE
    • No Codes to enter when installing agent
    • Agent automatically connects to cloud dashboard
    • our deployment tool has messed up a couple of times, so agents get uninstalled or not installed when this occurs, and we can't see a computer in the dashboard
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    • Flexibility in use that allows lean management by the IT manager
    • Wide compatibility with almost all sw
    • Speed ​​in configuring work sessions
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Dameware Remote Everywhere (DRE) Screenshots

    Screenshot of Fast remote controlScreenshot of Live chatScreenshot of Remote desktop on mobileScreenshot of Reporting engineScreenshot of Secrets vaultScreenshot of Session information details