SolarWinds Dameware Remote Everywhere (DRE) vs. TSPlus

I think for ANY environment it's worth taking it out for a test drive. It's very powerful, especially when using the agent to connect to sessions where the end user doesn't need admin rights but when not in a VDI environment it likely would perform better with its built in functionality to ask for elevation. It is really powerful, even with the ability to run command line scripts without the user seeing (kind of a built in psexec) and it does work with Mac and Linux to some degree too so it really is worth trying out regardless of your environment. It may be just what you're looking for and the sales folks at DRE are not pushy at all, at least in my experience, and give great advice even at the expense of selling less licenses!

Incentivized

It is useful in all the cases where users have to work via rdp. The possibility of making available to users only the applications they need is very useful. However, it is less appropriate in environments where there is a need for large computing power such as design studios. It would require a hardware requirement that is too economically high to be justified

Incentivized

• Remote control is solid, rarely loses connection
• Allows for control of the desktop prior to login
• Allows for scripts to be executed in the background without disturbing users
• Allows for batch rollout of scripts across multiple machines
• Allows us to see the end users' desktop - as opposed to RDP

Incentivized

• Detailed management of users or user groups and the applications associated with them
• Using MS app standard RDP or creating TS Plus runtime
• license management and updates

Incentivized

• Connectivity to a helpdesk/knowledgebase would be nice feature so users can do self-help
• Offering a branded version of the client/agent would be a nice touch for businesses
• A web-only version of the technician console for remote support would be a nice feature

• The custom client doesn't always work with all applications, I solved it by configuring connections with classic RDP on individual PCs
• the procedure for activating and renewing the licenses was not very clear to me, I went by trial and error but in the end I was able to activate it
• nothing else in particular, everything works in a simple and intuitive way

Incentivized

It's a good tool overall, but could be better.

Incentivized

SolarWinds Dameware Remote Everywhere is an easy to use software package. The manuals are easy to understand, and the installation is simple and straightforward. The Maintenance and support costs are relatively reasonable, and we maintain support and maintenance strictly for the upgrades rather than support. Over the years, SolarWinds has released numerous feature enhancements to the software package, making SolarWinds Dameware Remote Everywhere indispensable on our network.

Incentivized

We basically selected this for our one of the SolarWinds Project. In that we needed to take remote session and screensharing and do the analysis and troubleshooting. In our initial analysis itself we got the excellent result, and it was too quick. We were very much inspired from this. Later on, we started using SolarWinds Dameware Remote Everywhere (DRE) for almost all the projects of SolarWinds. Highly appreciated, thanks team.

Incentivized

It is much easier to manage and implement. Even if it is not very intuitive the management of licenses is still better than that of the Remote Desktop environment of Microsoft. With Microsoft, the limit is the ability to simply access the remote desktop, while with TS Plus you can manage individual applications so as to give the user only the tools he needs.

Incentivized

• seamless installation of MSI or EXE
• No Codes to enter when installing agent
• Agent automatically connects to cloud dashboard
• our deployment tool has messed up a couple of times, so agents get uninstalled or not installed when this occurs, and we can't see a computer in the dashboard

Incentivized

• Flexibility in use that allows lean management by the IT manager
• Wide compatibility with almost all sw
• Speed ​​in configuring work sessions

Incentivized