TrustRadius

SolarWinds Engineer's Toolset vs. TeleMate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SolarWinds Engineer's Toolset
Score 7.6 out of 10
N/A
SolarWinds® Engineer’s Toolset (ETS) helps users monitor and troubleshoot a network with over 60 tools for network management. ETS allows users to monitor and receive alerts in real time on network availability and health, and perform network diagnostics for faster troubleshooting and resolution of complex network issues. With ETS users can deploy an array of network discovery tools including Port Scanner, Switch Port Mapper or advanced Subnet Calculator, manage Cisco® devices with specialized…
$1,585
Per Instance
TeleMate
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
TeleMate is a platform that enables users to see their entire UC&C environment in a single dashboard so they can proactively monitor, troubleshoot and analyze. TeleMate has provided vendor-agnostic full-stack UC&C visibility and monitoring for 35 years. They company states they have worked with multiple industries, vendors, and business environments to help customers overcome unique communication observability challenges.N/A
Pricing
SolarWinds Engineer's ToolsetTeleMate
Editions & Modules
One Time Price
$1,585
Per Instance
No answers on this topic
Offerings
Pricing Offerings
SolarWinds Engineer's ToolsetTeleMate
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
SolarWinds Engineer's ToolsetTeleMate
Best Alternatives
SolarWinds Engineer's ToolsetTeleMate
Small Businesses
Auvik
Auvik
Score 8.8 out of 10
InfluxDB
InfluxDB
Score 9.0 out of 10
Medium-sized Companies
Auvik
Auvik
Score 8.8 out of 10
Logz.io
Logz.io
Score 8.3 out of 10
Enterprises

No answers on this topic

NetBrain Technologies
NetBrain Technologies
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SolarWinds Engineer's ToolsetTeleMate
Likelihood to Recommend
8.6
(11 ratings)
8.3
(3 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
SolarWinds Engineer's ToolsetTeleMate
Likelihood to Recommend
SolarWinds
I have found the toolset especially useful for scanning subnets to discover devices, and for setting up temporary real-time monitors when we are troubleshooting or setting up new connections. The most useful aspect has been the ability to apply the tools to help troubleshoot and pinpoint intermittent issues. More general tools like Orion often do not have the granularity to detect issues like intermittent packet loss which are especially impactful to applications like Voice. The toolset gives us another level of capability to dig into issues.
Verified User
Anonymous
Read full review
TeleMate, LLC.
We have been using TeleMate Predictive UC Analytics to help us troubleshooting issues with devices as it picks up not just CDR but other events that occur in the CUCM devices. They are currently making headway in capturing data from our Expressway Servers as we have several users working from home. This is an area in which not many tools out there to provide information we need as the expressways are a bit complex especially when being used in MRA. However, TeleMate Predictive UC Analytics is on track to be one of the first ones to get there. There is still a lot that Telemate has to offer however we are still in the process of getting all that set up on our side
Verified User
Anonymous
Read full review
Pros
SolarWinds
  • Various monitoring
  • Stores history
  • Suggests indices
  • Helps to find the SQL query text
  • Helps to see what machines/users the bad queries are coming from
  • Shows current blocking session
Verified User
Anonymous
Read full review
TeleMate, LLC.
  • Assurance provides excellent live data and in a very easy to read format.
  • A great multi-report catalog that can be easily setup/scheduled.
  • A very in depth SIP call ladder analysis for VoIP engineers.
Manuel Hernandez | TrustRadius Reviewer
Manuel Hernandez
Telecom Specialist II
Read full review
Cons
SolarWinds
  • The unifying component that is intended to be the initial interface to the tools seems clunky. I prefer to start the tools individually rather than using it.
  • The port scanner could use some improvements to make it easier to use.
Verified User
Anonymous
Read full review
TeleMate, LLC.
  • More descriptions of the filters and how they are used.
DB
Debbie Burnett
Telephone Administration
Read full review
Usability
SolarWinds
Very easy to use and intuitive. Just be careful with the WAN Killer...it does what it says.
Verified User
Anonymous
Read full review
TeleMate, LLC.
No answers on this topic
Support Rating
SolarWinds
Our organization uses it regularly. It is reliable, and we keep finding new uses for it
Verified User
Anonymous
Read full review
TeleMate, LLC.
No answers on this topic
Alternatives Considered
SolarWinds
I haven't compared any tools similar to SolarWinds Engineer's Toolset. This might be because I'm pretty biased when it comes to monitoring, and reporting solutions. I've found that SolarWinds provides the biggest bang for the buck in my opinion. I'm sure there are other solutions on the market that compete, but I haven't tried any of them because I've been very satisfied with SolarWinds.
TO
Thomas Osborne
Network System Administrator
Read full review
TeleMate, LLC.
We evaluated several other systems and went with TeleMate Predictive UC Analytics as they had a broader range of tools. We started looking for a CDR product and found that they provided those needs and had much more
Verified User
Anonymous
Read full review
Return on Investment
SolarWinds
  • Spend less time downloading free buggy tools
  • All the tools in one spot, so you don't have to look around for tools
  • Get to the solution sooner
Jacob Garrett | TrustRadius Reviewer
Jacob Garrett
Senior System Engineer
Read full review
TeleMate, LLC.
  • Information collected is used to justify staffing needs
  • When used along with other technology, such as logging recorder, TeleMate Predictive UC Analytics helps determine accurately what happened with a caller
DB
Debbie Burnett
Telephone Administration
Read full review
ScreenShots

SolarWinds Engineer's Toolset Screenshots

Screenshot of Perform network stress tests with Engineer's Toolset WAN Killer. You don’t need to use real traffic for studying network activities, like testing traffic and load balancing. Instead, deploy Engineer's Toolset WAN Killer to help interactively test connections and adjust the IP traffic generated to achieve the desired network load based on your requirements.Screenshot of Quickly troubleshoot your network with enhanced ping capabilities and packet route tracing, among other network bandwidth usage and monitoring tools included in ETS.Screenshot of Using ETS, you can run scans to gain insight into how routers, hubs switches, and other devices are configured by analyzing SNMP queries and viewing MIB attributes. ETS is designed to help you more easily understand whether your network and ports are using appropriate settings.Screenshot of Config Compare, a part of ETS, is built to compare the running configuration of a Cisco router with the startup configuration. With the Cisco configuration compare tool, you can easily detect the changes made to the network, switch, and router configurations that are not committed to non-volatile memory (NVRAM).Screenshot of Manage your IP network from discovery to address tracking. Discover subnets on a seed router and scan the subnet or a range of IP addresses, generate a list of subnets along with their mask, size, range, and broadcast address and actively monitor subnets to identify and track which IP addresses are in use on your network.

TeleMate Screenshots

Screenshot of a dashboard displaying real-time analytics. As a universal platform Predictive UC Analytics provides real-time and historical visibility in on-premise and cloud communication services.Screenshot of the dashboard where TeleMate provides cradle-to-grave visibility speeding time to resolution.Screenshot of the engineering level detail available with TeleMate.Screenshot of an example of TeleMate's flexible display options.Screenshot of SNMP Monitoring, including SNMP monitoring of all systems, devices, traffic and applications in the enterprise IT infrastructure.Screenshot of Event Logs. TeleMate collects and correlates Event Management Syslog streams quickly identifying internal system issues effecting communication activity.