TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Papertrail

    Score8.9 out of 10
    N/AAustin based SolarWinds acquired log management tool Papertrail in April, 2015.N/A

    Splunk Cloud Platform

    Score8 out of 10
    N/ASplunk Cloud Platform is a data platform service thats help users search, analyze, visualize and act on data. The service can go live in as little as two days, and with an IT backend managed by Splunk experts.N/A
    Pricing
    SolarWinds PapertrailSplunk Cloud Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SolarWinds PapertrailSplunk Cloud Platform
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SolarWinds PapertrailSplunk Cloud Platform
    Considered Both Products
    SolarWinds
    Chose SolarWinds Papertrail
    Papertrail is faster and easier to use. Simplicity and ease of use are really important to our team.
    Incentivized
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    12 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    SolarWinds PapertrailSplunk Cloud Platform
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of SolarWinds Papertrail and Splunk Cloud Platform
    Feature
    SolarWinds Papertrail
    -
    Ratings
    Splunk Cloud Platform
    8.2
    20 Ratings
    4% above category average
    Centralized event and log data collection00 Ratings9.019 Ratings
    Correlation00 Ratings8.419 Ratings
    Event and log normalization/management00 Ratings9.220 Ratings
    Deployment flexibility00 Ratings7.220 Ratings
    Integration with Identity and Access Management Tools00 Ratings7.818 Ratings
    Custom dashboards and workspaces00 Ratings9.020 Ratings
    Host and network-based intrusion detection00 Ratings8.217 Ratings
    Data integration/API management00 Ratings7.310 Ratings
    Behavioral analytics and baselining00 Ratings7.28 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings8.210 Ratings
    Response orchestration and automation00 Ratings7.48 Ratings
    Reporting and compliance management00 Ratings8.810 Ratings
    Incident indexing/searching00 Ratings8.711 Ratings
    Best Alternatives
    SolarWinds PapertrailSplunk Cloud Platform
    Small Businesses
    Logstash
    Score8.6 out of 10
    No answers on this topic
    Medium-sized Companies
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    SolarWinds Loggly
    Score7.7 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SolarWinds PapertrailSplunk Cloud Platform
    Likelihood to Recommend
    8.6
    (19 ratings)
    8.8
    (21 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Usability
    9.1
    (1 ratings)
    8.4
    (7 ratings)
    Support Rating
    9.1
    (1 ratings)
    7.2
    (4 ratings)
    User Testimonials
    SolarWinds PapertrailSplunk Cloud Platform
    Likelihood to Recommend
    SolarWinds
    As a 3rd party endpoint, SolarWinds Papertrail did exactly what it needed to. My hesitation is on the technical aptitude of the colleague receiving the recommendation, as the overall level of command line skill/understanding would have to be high. Web applications are a great solution here, but MOST of them already provide some sort of logging output. The scenario would definitely be in the situation where logging wasn't readily available in the current solution space. IF something like SolarWinds Papertrail was needed, it's probably the de facto thing that I would recommend.
    Incentivized
    Read full review
    Cisco
    Splunk is excellent when all your data is in one location. Its ability to correlate all that data is intuitive (once the hurdle of learning the query language is overcome). It is also easy to standardize the presentation of information to the company. When data is siloed/standalone, other systems can be cheaper and faster to implement.
    Incentivized
    Read full review
    Pros
    SolarWinds
    • Free configuration on how Papertrail will alert you
    • Easy to setup with your server/application
    • Very intuitive and easy to use
    • Fair pricing policy/plan
    Incentivized
    Read full review
    Cisco
    • This SIEM consolidates multiple data points and offers several features and benefits, creating custom dashboards and managing alert workflows.
    • Splunk Cloud provides a simple way to have a central monitoring and security solution. Though it does not have a huge learning curve, you should spend some time learning the basics.
    • Splunk Cloud enables me to create and schedule statistical reports on network use for Management.
    Incentivized
    Read full review
    Cons
    SolarWinds
    • The CLI was a bit clunky and required some Linux-y thought to get right (obviously more designed with scripting in mind)
    • Tracking logs in real time (think something like `tail`) wasn't wildly intuitive
    • Accessing/searching archives required a lot of CLI-style pulling/extracting/reg-exing
    Incentivized
    Read full review
    Cisco
    • The SPL programming language that the queries are built in is not very intuitive.
    • There should be a better repository of pre-built queries for what I would think of as common Active Directory usage monitoring.
    • I would like to see more free training/familiarization information made available.
    Incentivized
    Read full review
    Likelihood to Renew
    SolarWinds
    We are definitely going to continue using Papertrail. It's been a lifesaver.
    Incentivized
    Read full review
    Cisco
    Ease of use and have all the features we need
    Incentivized
    Read full review
    Usability
    SolarWinds
    It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone.
    Incentivized
    Read full review
    Cisco
    Splunk AI Assistant for SPL is good tool, as I said, it is really useful for educational purpose, taking in its hands small and simple tasks (ex:small query dashboard,...), but it's not a ten because the contextual memory for complex issues/dashboarding/reports etc can be limited, and can sometime suggets none optimized query which are not always checked by teammates and can cause issue on the long term.
    Incentivized
    Read full review
    Support Rating
    SolarWinds
    I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into.
    Incentivized
    Read full review
    Cisco
    Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
    Incentivized
    Read full review
    Alternatives Considered
    SolarWinds
    CloudWatch, by itself, is terrible at search. CloudWatch Insights works great and has powerful search capabilities, but it's more difficult to set up alerts. Also, because Insights charges per search, you have the potential to accumulate a large bill if you need to do many searches. I like that SolarWinds Papertrail has a known monthly cost.
    Incentivized
    Read full review
    Cisco
    Vs elastic: - SPL's statistical functions superior to KQL for complex correlations - Better enterprise support, less operational overhead - Splunk Cloud Platform's detection engineering more mature vs Sentinel: - SPL more powerful than KQL for custom analytics - Better cross-platform visibility (non-Azure environments) vs Datadog - SPL enables deeper forensic Investigations - Superior compliance/audit capabilities
    Incentivized
    Read full review
    Return on Investment
    SolarWinds
    • SolarWinds Papertrail cost compared to the benefits it provides is a win.
    • When the logs are flooded, and the monthly limits are reached, the failure to post new logs may be a significant drawback.
    • The great search/filter capabilities is key for speedy and precise debugging of incidents that may happen during testing and operation.
    Incentivized
    Read full review
    Cisco
    • End-end visibility across your departmental silos
    • Strengthen the overall global monitoring posture
    • Move from Reactive to Proactive Monitoring
    • Highly secure environment at your finger-tips
    • Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Papertrail Screenshots

    Product screenshotProduct screenshotProduct screenshot