SolarWinds Papertrail is great for log aggregation and alerts.
December 21, 2022

SolarWinds Papertrail is great for log aggregation and alerts.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Papertrail

We use SolarWinds Papertrail for log aggregation and error alerting. Since different applications run on separate servers, it is valuable to have all logs go to one place. SolarWinds Papertrail's search capability works great and makes it very easy to find what you're looking for or seek to a section of the log by time. You can also use the search input to exclude keywords or categories, which is helpful when you want to quickly exclude certain types of log entries. You can also save a search query and use it to get alerted when anything new matches your query. Alerts can be sent in an email or hooked up to Slack or other channels.
  • Log aggregation
  • Searching and filtering log entries
  • Alerts based a search query
  • High level reports/stats (example: log entries per day)
  • We are able to know about system/application problems instantly and usually handle them before our customers ever notice.
CloudWatch, by itself, is terrible at search. CloudWatch Insights works great and has powerful search capabilities, but it's more difficult to set up alerts. Also, because Insights charges per search, you have the potential to accumulate a large bill if you need to do many searches. I like that SolarWinds Papertrail has a known monthly cost.

Do you think SolarWinds Papertrail delivers good value for the price?

Yes

Are you happy with SolarWinds Papertrail's feature set?

Yes

Did SolarWinds Papertrail live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Papertrail go as expected?

Yes

Would you buy SolarWinds Papertrail again?

Yes

SolarWinds Papertrail is great if you have multiple separate applications and you want to be able to view and search all the logs in one place. It also works well for alerts based on certain keywords in log entries (for example, ERROR, WARN, etc.)

Since only the first four weeks of logs are searchable in Papertrail, it may not work well for use-cases where much older log entries need to remain searchable.