The best logging tool of today
November 22, 2020

The best logging tool of today

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Papertrail

SolarWinds Papertrail is used as a monitoring tool for our labs and testing environments. We use it to train on and train new employees in using monitoring tools in different ways. It allows us to see and to show our new members on how best to implement, set up, monitor and use the tools that are common in today's world.

Pros

  • Easy to use
  • Very fast
  • Affordable

Cons

  • The documentation is fine, but it could be improved also.
  • Provide some use-cases for testing purposes
  • Showcase some popular companies and how they use the software
  • We monitor our labs much better
  • We can train employees easier
  • We can upskill faster
I much prefer SolarWinds Papertrail as it just makes things so much easier to read and follow through than other tools. It's much faster, and so much easier to set up and get into a running state. It takes us on average maybe 5-10 minutes to configure our apps to send log data.

Do you think SolarWinds Papertrail delivers good value for the price?

Yes

Are you happy with SolarWinds Papertrail's feature set?

Yes

Did SolarWinds Papertrail live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Papertrail go as expected?

Yes

Would you buy SolarWinds Papertrail again?

Yes

SolarWinds Papertrail is very well suited for use in a test environment due to how fast and easy it is to set up, and it just works. I always tell colleagues to use this when they're running a scenario, or trying to troubleshoot an issue as it really helps in getting it done quickly.

SolarWinds Papertrail Support

I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into.

Using SolarWinds Papertrail

It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone.

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