SolarWinds Papertrail

SolarWinds Papertrail

SolarWinds Papertrail

49 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SolarWinds Papertrail	Score 8.8 out of 10	N/A	Austin based SolarWinds acquired log management tool Papertrail in April, 2015.	N/A

Pricing

SolarWinds Papertrail

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
SolarWinds Papertrail
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	SolarWinds Papertrail
Considered Both Products	SolarWinds Papertrail CC Conrad Caplin Head of Product Chose SolarWinds Papertrail Papertrail is faster and easier to use. Simplicity and ease of use are really important to our team. Incentivized Helpful? Verified User Engineer Chose SolarWinds Papertrail I selected SolarWinds Papertrail because it was cheap and already provided precisely the integration surface required by the Heroku stack. It probably provided the least number of 'useful' features (out of the bunch) due to the nature of my logs and the post-mortem updates … Incentivized Helpful? Nick Vahalik App Team Lead Chose SolarWinds Papertrail NR logging just didn't seem to work all that well for us. We had issues with logs getting to them. SolarWinds Papertrail was much simpler to set up. Incentivized Helpful? Verified User C-Level Executive Chose SolarWinds Papertrail We started with SolarWinds Papertrail and have never left. Incentivized Helpful? Verified User Administrator Chose SolarWinds Papertrail SolarWinds Papertrail is easier to set up, and in my opinion, its UI is quicker for searching specific logs. LogDNA (now Mezmo) have advantage in the UI look and in the power to create charts and counters. Incentivized Helpful? Verified User Executive Chose SolarWinds Papertrail CloudWatch, by itself, is terrible at search. CloudWatch Insights works great and has powerful search capabilities, but it's more difficult to set up alerts. Also, because Insights charges per search, you have the potential to accumulate a large bill if you need to do many … Incentivized Helpful? Verified User General Manager Chose SolarWinds Papertrail SolarWinds Papertrail is as easy and intuitive to use as Amazon CloudWatch is hard and intuitive. Incentivized Helpful? Verified User C-Level Executive Chose SolarWinds Papertrail As a way to just read your logs in a stream, aggregated across apps, it does that better than Datadog or Honeycomb. While Datadog does have a logging product, Honeycomb does not, so Honeycomb + SolarWinds Papertrail could be useful. Incentivized Helpful? Josep Cedo CTO Chose SolarWinds Papertrail Readability, management, easy to deploy and configure Incentivized Helpful? Henrik Holst CEO (Chief Executive Officer) Chose SolarWinds Papertrail Papertrail offers a much easier to use solution than Azure. We were able to integrate it into our applications without much work and the solution works robustly. Papertrail offers traditional logging services, only, but we have used Sysdig Monitor together with papertrail and … Incentivized Helpful? Verified User Engineer Chose SolarWinds Papertrail AWS user interface and user experience is not really great, its really hard to trace logs on their console. Papertrail offers so much better user experience for us, its also very easy to setup alarm on Papertrail whenever something's gone wrong. I personally choose Papertrail … Incentivized Helpful? Verified User Engineer Chose SolarWinds Papertrail I much prefer SolarWinds Papertrail as it just makes things so much easier to read and follow through than other tools. It's much faster, and so much easier to set up and get into a running state. It takes us on average maybe 5-10 minutes to configure our apps to send log data. Incentivized Helpful? Verified User C-Level Executive Chose SolarWinds Papertrail We have used other services such as Coralogix before but love SolarWinds Papertrail for its ease of use and not-too-bloated features. This also makes our engineers and other staff use it more often. Incentivized Helpful? Verified User C-Level Executive Chose SolarWinds Papertrail We have used Papertrail right from day 1 of our startup. We didn't find any major drawbacks for us to check/evaluate anything else. Part of the reason is also that we started with Heroku and Papertrail was available as an add on for Heroku. Incentivized Helpful? Scott McGee Information Technology Manager Chose SolarWinds Papertrail Splunk, Aristotle Incentivized Helpful?
Top Pros	Pro Easy to use Pro Quick and easy Pro Intuitive and easy
Top Cons	Minus Using ai Minus Simple to set Minus Use cases

Best Alternatives
	SolarWinds Papertrail
Small Businesses	Amazon CloudWatch Score 8.3 out of 10
Medium-sized Companies	LogicMonitor Score 8.7 out of 10
Enterprises	Splunk Log Observer Score 8.6 out of 10
All Alternatives	View all alternatives

User Ratings
	SolarWinds Papertrail
Likelihood to Recommend	8.6 (19 ratings)
Likelihood to Renew	9.1 (1 ratings)
Usability	9.1 (1 ratings)
Support Rating	9.1 (1 ratings)

User Testimonials
	SolarWinds Papertrail
Likelihood to Recommend	SolarWinds As a 3rd party endpoint, SolarWinds Papertrail did exactly what it needed to. My hesitation is on the technical aptitude of the colleague receiving the recommendation, as the overall level of command line skill/understanding would have to be high. Web applications are a great solution here, but MOST of them already provide some sort of logging output. The scenario would definitely be in the situation where logging wasn't readily available in the current solution space. IF something like SolarWinds Papertrail was needed, it's probably the de facto thing that I would recommend. Incentivized Verified User Anonymous Read full review
Pros	SolarWinds Free configuration on how Papertrail will alert you Easy to setup with your server/application Very intuitive and easy to use Fair pricing policy/plan Incentivized Verified User Anonymous Read full review
Cons	SolarWinds The CLI was a bit clunky and required some Linux-y thought to get right (obviously more designed with scripting in mind) Tracking logs in real time (think something like `tail`) wasn't wildly intuitive Accessing/searching archives required a lot of CLI-style pulling/extracting/reg-exing Incentivized Verified User Anonymous Read full review
Likelihood to Renew	SolarWinds We are definitely going to continue using Papertrail. It's been a lifesaver. Incentivized Nick Vahalik App Team Lead Read full review
Usability	SolarWinds It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone. Incentivized Verified User Anonymous Read full review
Support Rating	SolarWinds I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into. Incentivized Verified User Anonymous Read full review
Alternatives Considered	SolarWinds CloudWatch, by itself, is terrible at search. CloudWatch Insights works great and has powerful search capabilities, but it's more difficult to set up alerts. Also, because Insights charges per search, you have the potential to accumulate a large bill if you need to do many searches. I like that SolarWinds Papertrail has a known monthly cost. Incentivized Verified User Anonymous Read full review
Return on Investment	SolarWinds SolarWinds Papertrail cost compared to the benefits it provides is a win. When the logs are flooded, and the monthly limits are reached, the failure to post new logs may be a significant drawback. The great search/filter capabilities is key for speedy and precise debugging of incidents that may happen during testing and operation. Incentivized Gabriel Montes VP of Engineering Read full review
ScreenShots	SolarWinds Papertrail Screenshots