TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sophos Email

    Score8.9 out of 10
    N/ASophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.N/A

    Trend Micro Email Security

    Score7.3 out of 10
    N/ATrend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other…N/A
    Pricing
    Sophos EmailTrend Micro Email Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Sophos EmailTrend Micro Email Security
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Sophos EmailTrend Micro Email Security
    Considered Both Products
    Sophos
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    18 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    18 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    18 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Sophos EmailTrend Micro Email Security
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Sophos Email and Trend Micro Email Security
    Feature
    Sophos Email
    9.2
    21 Ratings
    9% above category average
    Trend Micro Email Security
    8.4
    7 Ratings
    0% below category average
    Anti-malware9.521 Ratings8.07 Ratings
    Customizability9.021 Ratings9.07 Ratings
    Data Loss Protection9.018 Ratings9.05 Ratings
    Threat Detection10.020 Ratings8.07 Ratings
    Sandboxing9.016 Ratings7.06 Ratings
    End-to-End Encryption9.018 Ratings9.06 Ratings
    Management Tools9.021 Ratings9.07 Ratings
    Best Alternatives
    Sophos EmailTrend Micro Email Security
    Small Businesses
    Zoho Mail
    Score9.2 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sophos EmailTrend Micro Email Security
    Likelihood to Recommend
    9.0
    (24 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    1.1
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (11 ratings)
    8.0
    (2 ratings)
    Support Rating
    2.8
    (11 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Sophos EmailTrend Micro Email Security
    Likelihood to Recommend
    Sophos
    Sophos Email is ideal for protecting business email from advanced threats. It comes with features that make it easy to detect and block email threats, such as spam, phishing, ransomware, and data leaks. In addition, Sophos Email is ideal for email encryption and helps train teams to identify phishing threats.
    Incentivized
    Read full review
    Trend Micro
    PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider.
    you have to check the in/out of the mail a few days to verify false positives and manage the rules.
    CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.
    Read full review
    Pros
    Sophos
    • We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
    • For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
    • Scalable
    Incentivized
    Read full review
    Trend Micro
    • Trend Micro Email Security provides, among email Encryption and it's really helpful to protect the email from hackers.
    • It's very easy to sync with Microsoft™ Office™ 365, just one click to install.
    • Total cloud based security system so it's doesn't affect system memory, with very less memory space it could run very smoothly.
    Incentivized
    Read full review
    Cons
    Sophos
    • I would love to see tips integrated into the user interface from the management side to allow for easier dissection of email headers. This would allow lower level admins that may work at smaller companies to better understand the information presented.
    Incentivized
    Read full review
    Trend Micro
    • It would be great if there was a structure where users would approve or rate their own mails.
    • Outlook add-in would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Sophos
    It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
    Incentivized
    Read full review
    Trend Micro
    The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
    Incentivized
    Read full review
    Usability
    Sophos
    It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.
    Incentivized
    Read full review
    Trend Micro
    Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
    Incentivized
    Read full review
    Support Rating
    Sophos
    Support is slow to respond. They call back outside of normal business hours despite clearly being advised when they should call. They try to BS you that the platform is working properly although there is hard evidence to the contrary. Once you get to senior level of support they agree that the product is incapable of performing properly in its current iteration.
    Read full review
    Trend Micro
    As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
    Incentivized
    Read full review
    Alternatives Considered
    Sophos
    Many other solutions are a complicated setup and take a lot of time for the configuration. With Sophos email we were setup and seeing data/emails within an hour. As I have described the ease of use from a high-level for someone like me a Director just peeking into the system or an analyst that can do a deep dive is one of the best users interfaces I have seen for any product.
    Incentivized
    Read full review
    Trend Micro
    I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.
    Read full review
    Return on Investment
    Sophos
    • AI-powered email threat prevention ensures that no threats reach our email system, preventing data contamination.
    • The BEC defense ensures our business reputation remain in place.
    • URL protection protects our users from clicking on malicious links that would otherwise compromise our email systems.
    • Ability to encrypt emails keeps our email data secure which a plus.
    Incentivized
    Read full review
    Trend Micro
    • eliminating the threat before it enters the organization makes the network more secure
    • You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
    • eliminate spam and ads
    Read full review
    ScreenShots