Sophos SG Firewall Appliances vs. Untangle NG Firewall

It is well-suited for all sizes of organizations. It will help them to safeguard their network from various cyber threats like ransomware, phishing, malware, etc. It will provide them with many features like deep packet inspection, web filtering, application control, etc. in one place. It will also help them optimize bandwidth usage

Incentivized

Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations. As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.

Incentivized

• It helps you to protect your corporate network and data from external cyber threats.
• It provides you with with advanced features like load balancing, web and app access, etc., to optimize bandwidth uses.
• It enables you to configure an IPsec VPN to access organization resources remotely.

Incentivized

• Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
• Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
• Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
• Reporting is phenomenal, however you can get death by details very easily.

Incentivized

• We would like more feature reach port blocking. This could be reorganized to make it easier on Network Admins to add or change ports.
• I would like easier access to the CLI
• I would like it to perform faster

Incentivized

• The full suite can be expensive for business but will be powerful enough.
• The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
• I would like to see it promoted for mid to large businesses as I think it can handle it.

Incentivized

Service renewal is in Feb 2021. We will be renewing!

Management could use some improvements. Sophos management and workflows has always been designed by Engineers for Engineers. They do not always follow logical workflows in the real world. Once you figure this out it is easier to use but no where as smooth as many other products on the market.

Incentivized

Generally works well but seeing more and more bugs with the OpenVPN app.

Incentivized

The biggest selling point for sophos is their vendor support. Those guys put a smile on our faces. There are multiple ways you can contact their support like chat, or telephone or email. They are very responsive and they do have very knowledgable and patient support staff. We have raised tickets at all odd hours and they have been addressed correctly

Incentivized

The phone support reps are highly competent and native-English speakers. big plus vs some other vendors with difficult to understand or less knowledgable support engineers.

Incentivized

We use Sophos in conjunction with WatchGuard, for an extra added level of security. Sophos is a little more sophisticated and complicated but they work well together as added layers of protection against most cyber threats.

Incentivized

Untangle NG Firewall has a partnership with third parties to provide an amazing suite of applications. You pay for those. With free software, you have to wait for it to be updated. With Unifi, the hardware was too underpowered to do anything meaningful. I don't mind the monthly fees because these companies update quickly; they have a reputation to maintain.

Incentivized

• Positive ROI due to the competitiveness of the product.
• Positive impact as the device is fully functional and easy to operate.
• Negative impact when it comes to log integration as it does not support industry logging standards.

Incentivized

• It's allowed us to be PCI compliant which we need to do business.
• It's allowed us to not only be PCI compliant but follow best practice to be actually as secure as we can be.
• It's really presented us with a lot of flexibility in terms of how we connect to other services.
• There is some maintenance, but it's very minimal.

Incentivized