Spekit vs. Support.com Guided Path

Spekit

15 Reviews and Ratings

Support.com Guided Path

Support.com Guided Path

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Spekit	Score 8.9 out of 10	N/A	Spekit is an in-app digital enablement and learning platform designed to help employees learn their tools and navigate process changes by accessing answers and enablement resources in real-time, everywhere they work. Built by sales ops professionals for growing & remote teams, Spekit blends the sophistication of a modern digital adoption platform with the simplicity of a contextual knowledge base, providing continuous employee training. As a Salesforce Certified Partner that…	N/A
Support.com Guided Path	Score 8.0 out of 10	N/A	Support.com headquartered in Sunnyvale offers Guided Path, the company's customer self-help and guided assistance platform for mobile and desktop apps.	N/A

Pricing

Spekit

Support.com Guided Path

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Spekit	Support.com Guided Path
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Spekit	Support.com Guided Path
Top Pros	Pro Easily find Pro Easy to use Pro Easy to install	Pro Technical support Pro Helped a lot
Top Cons	Minus Pop up Minus Right hand side Minus Scroll down	Minus Cloud platform

Best Alternatives
	Spekit	Support.com Guided Path
Small Businesses	Pendo.io Score 8.2 out of 10	Pendo.io Score 8.2 out of 10
Medium-sized Companies	Whatfix Score 9.3 out of 10	Whatfix Score 9.3 out of 10
Enterprises	Whatfix Score 9.3 out of 10	Whatfix Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Spekit	Support.com Guided Path
Likelihood to Recommend	2.4 (10 ratings)	8.0 (1 ratings)

User Testimonials
	Spekit	Support.com Guided Path
Likelihood to Recommend	Spekit Good situation: when you have way too many tools hosting content, Spekit is great at bringing everything together so I don't need to remember where things are hosted. I just need to know ish how to search. Bad: I feel like it still doesn't help people discover content nearly as much. The nice thing about a Confluence or other systems like that is that there are resources right in front of you, VS having to know what to search for. Also, I hate the extension, stop cluttering up Gmail. Incentivized Alex Amerling Strategic Account Executive Read full review	Support.com It is well suited for consumers with small business[es], but in my view not suitable for large businesses. Incentivized Verified User Anonymous Read full review
Pros	Spekit Spekit is quick and easy to install and start using. Spekit's customer support is second to none. Spekit offers a lot of flexibility for users to customize for particular situations. Eric Dreshfield (He/Him) Founder & Event Co-Chair Read full review	Support.com Helped in customer and technical support with massive home based team. Optimized home sourcing and industry leading solutions. Helped a lot in Education and Healthcare. Incentivized Verified User Anonymous Read full review
Cons	Spekit Wish it was easier to insert hyperlinks. Wish changes could be made once and duplicated to related pages. Would be nice to rearrange Speks on a user level. Do not seem to be able to share specific Speks. Incentivized Verified User Anonymous Read full review	Support.com Need more value with products. Need more value with warranty. Cloud platform needs improvement. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Spekit Spekit is fine, I just feel like it doesn't have the world's best upfront organizational tool. I like Atlassian Confluence due to the ability to have pages and have an organized thought. That does take significantly more effort to keep it organized and up to date which everyone doesn't really want to have. On the flip side, Spekit does have a great search tool, which is a lot like other enterprise search tools, this one just happens to be used by the sales team. Overall, I'm a fan, except for their chrome extension - stop invading my space. Incentivized Alex Amerling Strategic Account Executive Read full review	Support.com No alternative utilized Incentivized Verified User Anonymous Read full review
Return on Investment	Spekit I've only been in my position for a brief while, so I'm not sure yet. I know it's helped longer tenured members of my team do very well! Incentivized Greg Roland Sales Development Representative Read full review	Support.com No specific resources required. Less team because of home based services. User friendly. Incentivized Verified User Anonymous Read full review
ScreenShots	Spekit Screenshots