Spiceworks Help Desk vs. UVdesk Helpdesk
Spiceworks Help Desk vs. UVdesk Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A | |
UVdesk Helpdesk | Small Businesses (1-50 employees) | UVdesk Helpdesk is a SaaS-based customer support tool. It converts support emails into tickets. The vendor says with the help of UVdesk, companies can manage customer support services easily. UVdesk also offers features like knowledge base or FAQ creation to assist customers further. The social media app integration that automatically converts tweets, posts, and comments from social media pages to tickets. The eCommerce App Integration,… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | $11 | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Spiceworks Help Desk | UVdesk Helpdesk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Spiceworks Help Desk | UVdesk Helpdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Spiceworks Help Desk | UVdesk Helpdesk | |
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Likelihood to Recommend | 8.8 (82 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (29 ratings) | - (0 ratings) |
Usability | 8.6 (8 ratings) | - (0 ratings) |
Availability | 10.0 (3 ratings) | - (0 ratings) |
Performance | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.7 (26 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (7 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
Spiceworks Help Desk | UVdesk Helpdesk | |
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Likelihood to Recommend | Spiceworks Ziff Davis | Webkul Software Pvt Ltd No answers on this topic |
Pros | Spiceworks Ziff Davis | Webkul Software Pvt Ltd No answers on this topic |
Cons | Spiceworks Ziff Davis | Webkul Software Pvt Ltd No answers on this topic |
Likelihood to Renew | Spiceworks Ziff Davis | Webkul Software Pvt Ltd No answers on this topic |
Usability | Spiceworks Ziff Davis | Webkul Software Pvt Ltd No answers on this topic |
Reliability and Availability | Spiceworks Ziff Davis | Webkul Software Pvt Ltd No answers on this topic |
Support Rating | Spiceworks Ziff Davis | Webkul Software Pvt Ltd No answers on this topic |
Implementation Rating | Spiceworks Ziff Davis | Webkul Software Pvt Ltd No answers on this topic |
Alternatives Considered | Spiceworks Ziff Davis | Webkul Software Pvt Ltd No answers on this topic |
Return on Investment | Spiceworks Ziff Davis | Webkul Software Pvt Ltd No answers on this topic |
ScreenShots | UVdesk Helpdesk Screenshots |