Spiceworks Help Desk vs. xAssets IT Asset Management Software
Spiceworks Help Desk vs. xAssets IT Asset Management Software
Product | Rating | Most Used By | Product Summary | Starting Price |
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Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A | |
xAssets IT Asset Management Software | Mid-Size Companies (51-1,000 employees) | IT asset management software with large enterprise scalability and deep configurability to meet the complex requirements of large enterprises. The product provides highly scalable agentless network discovery software, full lifecycle asset management including software asset management, help desk, barcoding, procurement, receiving, disposal and obsolescence, contract management, financials and depreciation, spares, storage and this can be extended easily to new functional areas. | $0 |
Spiceworks Help Desk | xAssets IT Asset Management Software | |||||||||||||||
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Express edition is free to qualifying customers for a single user. Pricing then depends on additional users and number of assets and discovered nodes. Enterprise edition provides enterprise level scalability, security and configurability suitable for medium and large enterprises. | ||||||||||||||
More Pricing Information |
Spiceworks Help Desk | xAssets IT Asset Management Software | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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IT Asset Management |
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Spiceworks Help Desk | xAssets IT Asset Management Software | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ConnectWise RMM Score 7.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ManageEngine ServiceDesk Plus Score 9.3 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | ManageEngine ServiceDesk Plus Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Spiceworks Help Desk | xAssets IT Asset Management Software | |
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Likelihood to Recommend | 8.8 (82 ratings) | 9.1 (1 ratings) |
Likelihood to Renew | 10.0 (29 ratings) | - (0 ratings) |
Usability | 8.6 (8 ratings) | - (0 ratings) |
Availability | 10.0 (3 ratings) | - (0 ratings) |
Performance | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.7 (26 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (7 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
Spiceworks Help Desk | xAssets IT Asset Management Software | |
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Likelihood to Recommend | Spiceworks Ziff Davis | xAssets |
Pros | Spiceworks Ziff Davis | xAssets |
Cons | Spiceworks Ziff Davis | xAssets |
Likelihood to Renew | Spiceworks Ziff Davis | xAssets No answers on this topic |
Usability | Spiceworks Ziff Davis | xAssets No answers on this topic |
Reliability and Availability | Spiceworks Ziff Davis | xAssets No answers on this topic |
Support Rating | Spiceworks Ziff Davis | xAssets No answers on this topic |
Implementation Rating | Spiceworks Ziff Davis | xAssets No answers on this topic |
Alternatives Considered | Spiceworks Ziff Davis | xAssets No answers on this topic |
Return on Investment | Spiceworks Ziff Davis | xAssets No answers on this topic |
ScreenShots | xAssets IT Asset Management Software Screenshots |