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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A

    Veracode

    Score8.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Veracode provides advanced application security solutions, trusted by enterprises to develop and maintain secure software. Its platform identifies exploitable risks, speeds up vulnerability remediation, and reduces security debt at scale using a proprietary AI-assisted remediation engine.N/A
    Pricing
    Splunk IT Service Intelligence (ITSI)Veracode
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Splunk IT Service Intelligence (ITSI)Veracode
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Developer pricing options available
    More Pricing Information
    Community Pulse
    Splunk IT Service Intelligence (ITSI)Veracode
    Considered Both Products
    Cisco
    No answer on this topic
    Veracode
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    24 Answers
    92%
    Would buy again
    128 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    96%
    Delivers good value for the price
    90 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    24 Answers
    95%
    Happy with the feature set
    132 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    15 Answers
    95%
    Lived up to sales and marketing promises
    76 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    20 Answers
    86%
    Implementation went as expected
    101 Answers
    Best Alternatives
    Splunk IT Service Intelligence (ITSI)Veracode
    Small Businesses
    No answers on this topic
    Rencore Code (SPCAF)
    Score8.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Trend Vision One Email and Collaboration Security
    Score9.9 out of 10
    Enterprises
    DX Spectrum
    Score7 out of 10
    Checkmarx
    Score7.6 out of 10
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    User Ratings
    Splunk IT Service Intelligence (ITSI)Veracode
    Likelihood to Recommend
    10.0
    (28 ratings)
    8.3
    (144 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    6.3
    (9 ratings)
    Usability
    10.0
    (1 ratings)
    5.5
    (29 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Performance
    -
    (0 ratings)
    2.7
    (2 ratings)
    Support Rating
    8.9
    (2 ratings)
    7.6
    (67 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.5
    (4 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    4.5
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    6.4
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.4
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Splunk IT Service Intelligence (ITSI)Veracode
    Likelihood to Recommend
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
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    Veracode
    Veracode helped us our team's developers in saving time significantly. For instance, if I take a library and assume it's going to work until it reaches QA or UAT, where we find out there's a vulnerability, that can require extensive effort for code refactoring or redesigning; Veracode helps prevent that before the pull request is merged.
    Incentivized
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    Pros
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    Veracode
    • It is good at recommending fixing issues with third-party dependencies used in application code with detailed version information and knowing which version fixes what.
    • It has a very nice interface for triaging flaws. One can sort the vulnerabilities found in code from Very Likely to be exploited to least likely to be exploited.
    • There is a collections feature that allows us to group together groups of application profiles belonging to the same suite of applications.
    Incentivized
    Read full review
    Cons
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    Veracode
    • Scan results stability: from one scan to another, additional flaws appear whereas code did not change.
    • Entry points selection: hard to be sure selection is optimal, should be automatized or hidden.
    • Branches management: we currently use sandboxes to scan different branches of our software. Would be good to have real branches management.
    Incentivized
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    Likelihood to Renew
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
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    Veracode
    At this time, and we just renewed a month ago, I dont see any products out there overall that can offer what Veracode does. Yes, its not cheap by any means, but for the money its the best application security scanning tool out there.
    Incentivized
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    Usability
    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    Veracode
    - Almost no setup required and easy to configure - Very easy to use, intuitive UI with integrated analytics and learning portals. - Seamless to review the results, triage them, generate reports. - Security progression of the product/application is tracked via successive scans. - Privileges/Roles nicely fine grained and tightly controlled to let teams "view" only their products.
    Incentivized
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    Reliability and Availability
    Cisco
    No answers on this topic
    Veracode
    Veracode has always been up and available to us.
    Incentivized
    Read full review
    Performance
    Cisco
    No answers on this topic
    Veracode
    At this point, it runs well and mostly in a timely fashion. Dynamic scans take days but this may be a config issue still to be resolved.
    Incentivized
    Read full review
    Support Rating
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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    Veracode
    Overall, Veracode support is helpful, community support is great, and documentation is available for self-service. Our Customer Success Manager is very helpful and reaches out regularly to see if we need assistance. We have not utilized many of the other resources offered by Veracode, however, in the future we would like to leverage secure coding training for our Development teams.
    Incentivized
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    Implementation Rating
    Cisco
    No answers on this topic
    Veracode
    We use it as a SAS service, so really just getting our teams to mold the use of Veracode into their SDLC has been a process of years in the making. It comes down to what your teams are ready and willing to accept and change. Management is key in getting their groups on board with using it regularly. If it doesnt have management backing, your security teams have little to no influence in getting this process off the ground fully.
    Incentivized
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    Alternatives Considered
    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
    Read full review
    Veracode
    Veracode is slower with scan results however the flaws discovered and sites crawled are almost the same. Rapid7 InsightAppSec only does dynamic scans. Veracode did find more links on a site crawl. Rapid7 InsightAppSec has more out of the box reports than Veracode. Both integration to DevOps tools were striaghtforward.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    No answers on this topic
    Veracode
    No idea
    Incentivized
    Read full review
    Scalability
    Cisco
    No answers on this topic
    Veracode
    It meets our needs.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
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    Veracode
    • Positive: Scanning all our applications on Veracode provides us an overview of our cyber security posture for the organization as a whole.
    • Positive: Performing the SAST, SCA and DAST scanning for all the applications at the early stages of the SDLC helps us identify and mitigate security vulnerabilities early, reducing the risk of data breaches and cyber-attacks.
    • Negative: Sometimes Veracode SAST scanner closed and reopens some findings, leading to reliability issues on the scanner itself.
    Incentivized
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    ScreenShots

    Veracode Screenshots

    Screenshot of a fixScreenshot of the Veracode PlatformScreenshot of SCAScreenshot of SCA Github