Sprinklr Service vs. Tiledesk
Sprinklr Service vs. Tiledesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat | |
Tiledesk | N/A | Tiledesk is a customer engagement platform from pre-sales to post-sales, from whatsapp to a website. It offers an omni-channel live chat with AI-powered chatbots to improve overall customer satisfaction and increase sales on your digital channels. It is presented as an open source alternative to Intercom, Zendesk, Drift, Tawk.to, Crisp and Tidio for Customer Service and Conversational Commerce. | N/A |
Sprinklr Service | Tiledesk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Omnichannel Automation, AI and Insights Reporting | — | ||||||||||||||
More Pricing Information |
Sprinklr Service | Tiledesk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Sprinklr Service | Tiledesk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sprinklr Service | Tiledesk | |
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Likelihood to Recommend | 8.4 (25 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (7 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Availability | 9.9 (3 ratings) | - (0 ratings) |
Performance | 9.9 (3 ratings) | - (0 ratings) |
Support Rating | 9.1 (10 ratings) | - (0 ratings) |
In-Person Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (2 ratings) | - (0 ratings) |
Sprinklr Service | Tiledesk | |
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Likelihood to Recommend | Sprinklr | Tiledesk Srl No answers on this topic |
Pros | Sprinklr | Tiledesk Srl No answers on this topic |
Cons | Sprinklr | Tiledesk Srl No answers on this topic |
Likelihood to Renew | Sprinklr | Tiledesk Srl No answers on this topic |
Usability | Sprinklr | Tiledesk Srl No answers on this topic |
Reliability and Availability | Sprinklr | Tiledesk Srl No answers on this topic |
Performance | Sprinklr | Tiledesk Srl No answers on this topic |
Support Rating | Sprinklr | Tiledesk Srl No answers on this topic |
In-Person Training | Sprinklr | Tiledesk Srl No answers on this topic |
Implementation Rating | Sprinklr | Tiledesk Srl No answers on this topic |
Alternatives Considered | Sprinklr | Tiledesk Srl No answers on this topic |
Return on Investment | Sprinklr | Tiledesk Srl No answers on this topic |
ScreenShots |