Sprinklr Service vs. Userlike
Sprinklr Service vs. Userlike
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat | |
Userlike | Mid-Size Companies (51-1,000 employees) | Userlike is software for live chat and customer messaging that gives businesses a central inbox for messages from various channels like Website-Chat, WhatsApp, Facebook Messenger, Instagram, and SMS. To generate more leads, its Website Messenger offers features like canned messages, file sharing, voice messages and video calls including screen sharing. Their solution also allows creating AI chatbots, smart FAQ pages and interactive contact forms to automate customer… | $37 per month |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Omnichannel Automation, AI and Insights Reporting | Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version. | ||||||||||||||
More Pricing Information |
Sprinklr Service | Userlike | |
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Top Pros | ||
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Sprinklr Service | Userlike | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sprinklr Service | Userlike | |
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Likelihood to Recommend | 8.5 (25 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (7 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Availability | 9.9 (3 ratings) | - (0 ratings) |
Performance | 9.9 (3 ratings) | - (0 ratings) |
Support Rating | 9.1 (10 ratings) | - (0 ratings) |
In-Person Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (2 ratings) | - (0 ratings) |
Sprinklr Service | Userlike | |
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Likelihood to Recommend | Sprinklr | Userlike No answers on this topic |
Pros | Sprinklr | Userlike No answers on this topic |
Cons | Sprinklr | Userlike No answers on this topic |
Likelihood to Renew | Sprinklr | Userlike No answers on this topic |
Usability | Sprinklr | Userlike No answers on this topic |
Reliability and Availability | Sprinklr | Userlike No answers on this topic |
Performance | Sprinklr | Userlike No answers on this topic |
Support Rating | Sprinklr | Userlike No answers on this topic |
In-Person Training | Sprinklr | Userlike No answers on this topic |
Implementation Rating | Sprinklr | Userlike No answers on this topic |
Alternatives Considered | Sprinklr | Userlike No answers on this topic |
Return on Investment | Sprinklr | Userlike No answers on this topic |
ScreenShots | Userlike Screenshots |