Sprinklr Service vs. UVdesk Helpdesk
Sprinklr Service vs. UVdesk Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat | |
UVdesk Helpdesk | Small Businesses (1-50 employees) | UVdesk Helpdesk is a SaaS-based customer support tool. It converts support emails into tickets. The vendor says with the help of UVdesk, companies can manage customer support services easily. UVdesk also offers features like knowledge base or FAQ creation to assist customers further. The social media app integration that automatically converts tweets, posts, and comments from social media pages to tickets. The eCommerce App Integration,… | N/A |
Sprinklr Service | UVdesk Helpdesk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | $11 | ||||||||||||||
Additional Details | Omnichannel Automation, AI and Insights Reporting | — | ||||||||||||||
More Pricing Information |
Sprinklr Service | UVdesk Helpdesk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Sprinklr Service | UVdesk Helpdesk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sprinklr Service | UVdesk Helpdesk | |
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Likelihood to Recommend | 8.5 (25 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (7 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Availability | 9.9 (3 ratings) | - (0 ratings) |
Performance | 9.9 (3 ratings) | - (0 ratings) |
Support Rating | 9.1 (10 ratings) | - (0 ratings) |
In-Person Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (2 ratings) | - (0 ratings) |
Sprinklr Service | UVdesk Helpdesk | |
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Likelihood to Recommend | Sprinklr | Webkul Software Pvt Ltd No answers on this topic |
Pros | Sprinklr | Webkul Software Pvt Ltd No answers on this topic |
Cons | Sprinklr | Webkul Software Pvt Ltd No answers on this topic |
Likelihood to Renew | Sprinklr | Webkul Software Pvt Ltd No answers on this topic |
Usability | Sprinklr | Webkul Software Pvt Ltd No answers on this topic |
Reliability and Availability | Sprinklr | Webkul Software Pvt Ltd No answers on this topic |
Performance | Sprinklr | Webkul Software Pvt Ltd No answers on this topic |
Support Rating | Sprinklr | Webkul Software Pvt Ltd No answers on this topic |
In-Person Training | Sprinklr | Webkul Software Pvt Ltd No answers on this topic |
Implementation Rating | Sprinklr | Webkul Software Pvt Ltd No answers on this topic |
Alternatives Considered | Sprinklr | Webkul Software Pvt Ltd No answers on this topic |
Return on Investment | Sprinklr | Webkul Software Pvt Ltd No answers on this topic |
ScreenShots | UVdesk Helpdesk Screenshots |