Sprinklr Service vs. Verse.io
Sprinklr Service vs. Verse.io
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat | |
Verse.io | N/A | A conversational texting solution used to engage and qualify new prospects, book appointments, and automate outreach with existing customers. Using SMS, businesses can respond, qualify, and build trust with motivated prospects the moment they show interest, or identify and revive neglected leads and discover pipeline. And to capture and convert website visitors, Verse Capture is used to transform real-time conversations on a website into qualified leads. | N/A |
Sprinklr Service | Verse.io | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Omnichannel Automation, AI and Insights Reporting | — | ||||||||||||||
More Pricing Information |
Sprinklr Service | Verse.io | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Sprinklr Service | Verse.io | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sprinklr Service | Verse.io | |
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Likelihood to Recommend | 8.4 (25 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (7 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Availability | 9.9 (3 ratings) | - (0 ratings) |
Performance | 9.9 (3 ratings) | - (0 ratings) |
Support Rating | 9.1 (10 ratings) | - (0 ratings) |
In-Person Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (2 ratings) | - (0 ratings) |
Sprinklr Service | Verse.io | |
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Likelihood to Recommend | Sprinklr | Verse.io No answers on this topic |
Pros | Sprinklr | Verse.io No answers on this topic |
Cons | Sprinklr | Verse.io No answers on this topic |
Likelihood to Renew | Sprinklr | Verse.io No answers on this topic |
Usability | Sprinklr | Verse.io No answers on this topic |
Reliability and Availability | Sprinklr | Verse.io No answers on this topic |
Performance | Sprinklr | Verse.io No answers on this topic |
Support Rating | Sprinklr | Verse.io No answers on this topic |
In-Person Training | Sprinklr | Verse.io No answers on this topic |
Implementation Rating | Sprinklr | Verse.io No answers on this topic |
Alternatives Considered | Sprinklr | Verse.io No answers on this topic |
Return on Investment | Sprinklr | Verse.io No answers on this topic |
ScreenShots |