Sprinklr Service vs. Workativ Assistant
Sprinklr Service vs. Workativ Assistant
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat | |
Workativ Assistant | N/A | Workativ is a no-code SaaS platform for companies used to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box. Workativ differentiates itself by focusing on employee IT & HR support digital and hybrid workplace transformation. Along with chatbot, Workativ comes with an app workflow automation engine and out-of-the-box automation marketplace with 600+ pre-built app workflows for the chatbot. Workativ Assistant fully automates a request, e.g.,… | $0 |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | Omnichannel Automation, AI and Insights Reporting | — | ||||||||||||||
More Pricing Information |
Sprinklr Service | Workativ Assistant | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Sprinklr Service | Workativ Assistant | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | Intercom Score 8.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sprinklr Service | Workativ Assistant | |
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Likelihood to Recommend | 8.4 (25 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 7.5 (7 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Availability | 9.9 (3 ratings) | - (0 ratings) |
Performance | 9.9 (3 ratings) | - (0 ratings) |
Support Rating | 9.1 (10 ratings) | - (0 ratings) |
In-Person Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (2 ratings) | - (0 ratings) |
Sprinklr Service | Workativ Assistant | |
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Likelihood to Recommend | Sprinklr | Workativ |
Pros | Sprinklr | Workativ |
Cons | Sprinklr | Workativ No answers on this topic |
Likelihood to Renew | Sprinklr | Workativ No answers on this topic |
Usability | Sprinklr | Workativ No answers on this topic |
Reliability and Availability | Sprinklr | Workativ No answers on this topic |
Performance | Sprinklr | Workativ No answers on this topic |
Support Rating | Sprinklr | Workativ No answers on this topic |
In-Person Training | Sprinklr | Workativ No answers on this topic |
Implementation Rating | Sprinklr | Workativ No answers on this topic |
Alternatives Considered | Sprinklr | Workativ No answers on this topic |
Return on Investment | Sprinklr | Workativ |
ScreenShots | Workativ Assistant Screenshots |