Sprinklr Service vs. Yonyx
Sprinklr Service vs. Yonyx
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat | |
Yonyx | N/A | Yonyx a cloud based platform for creating decision tree driven interactive guides from the company of the same name in Sunnyvale. These guides are used for interactive troubleshooting, business process compliance, telemarketing, Human Resources processes, IT Helpdesk etc. Internal users access these guides from within CRM systems like Salesforce, Microsoft Dynamics, SAP, Oracle, NetSuite, ServiceNow, Zendesk etc. External users (e.g. consumers) access Yonyx interactive guides from websites,… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Omnichannel Automation, AI and Insights Reporting | — | ||||||||||||||
More Pricing Information |
Sprinklr Service | Yonyx | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Sprinklr Service | Yonyx | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Notion Score 8.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sprinklr Service | Yonyx | |
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Likelihood to Recommend | 8.4 (25 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (7 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Availability | 9.9 (3 ratings) | - (0 ratings) |
Performance | 9.9 (3 ratings) | - (0 ratings) |
Support Rating | 9.1 (10 ratings) | - (0 ratings) |
In-Person Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (2 ratings) | - (0 ratings) |
Sprinklr Service | Yonyx | |
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Likelihood to Recommend | Sprinklr | Yonyx No answers on this topic |
Pros | Sprinklr | Yonyx No answers on this topic |
Cons | Sprinklr | Yonyx No answers on this topic |
Likelihood to Renew | Sprinklr | Yonyx No answers on this topic |
Usability | Sprinklr | Yonyx No answers on this topic |
Reliability and Availability | Sprinklr | Yonyx No answers on this topic |
Performance | Sprinklr | Yonyx No answers on this topic |
Support Rating | Sprinklr | Yonyx No answers on this topic |
In-Person Training | Sprinklr | Yonyx No answers on this topic |
Implementation Rating | Sprinklr | Yonyx No answers on this topic |
Alternatives Considered | Sprinklr | Yonyx No answers on this topic |
Return on Investment | Sprinklr | Yonyx No answers on this topic |
ScreenShots |