What users are saying about
29 Ratings
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Score 8.6 out of 100
8 Ratings
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Score 9.1 out of 100

Attribute Ratings

  • Timely Salon Software is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Square Appointments

88%
8 Ratings
9.3

Timely Salon Software

93%
4 Ratings

Support Rating

10.0

Square Appointments

100%
4 Ratings

Timely Salon Software

N/A
0 Ratings

Likelihood to Recommend

Square

My clients are regularly able to schedule me in for meetings as opposed to me always having to coordinate the meeting and book it. They can see my availability and schedule around it. This allows me to have consultations with many more clients which results in better retention
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Timely

I've researched a lot of salon software, and Timely was the top-of-the-line software that does it all compared to competitors. It has a friendly interface, offers easy ways to communicate with clients via text and emails, and provides insights and reports, so it indeed does everything you need for booking software. On top of that, it's cloud-based, so say goodbye to only accessing your appointment book through your computer at the salon.
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Pros

Square

  • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
  • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
  • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
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Timely

  • Integration with Google Calendar allows avoiding double ups
  • Automatic appointment bookings with SMS reminders
  • Xero integration and Automatic Invoicing, Payments and Partial Reconciliation
  • Multiple Staff Members to be booked
  • Facebook Integration, allows people to book from Facebook
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Cons

Square

  • Glitchy. Frequent crashes where data is lost
  • Not a ton of customized features within an appointment
  • Takes a while to set up
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Timely

  • UI/UX
  • Cloud based system
  • Has to be more customer friendly
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Pricing Details

Square Appointments

Starting Price

Editions & Modules

Square Appointments editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Timely Salon Software

    Starting Price

    Editions & Modules

    Timely Salon Software editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Square

      • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
      • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
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      Timely

      No answers on this topic

      Alternatives Considered

      Square

      Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
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      Timely

      Business administration network has more stable since we deployed this product. The busyers software guide has attracted more customers to our business increasing profit gains. Conversation across all the business network channels have been more productive than ever before. This application is flexible and can be accessed from both iOS and android powered devices. We have been able to secure safe database for storage of customers data.
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      Return on Investment

      Square

      • Ease of scheduling brings in more appointments
      • Must have a card on system to schedule and prepay for an appointment
      • Offers multiple types of appointments
      • Cancellation fees
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      Timely

      • More customers from rebooking texts and emails
      • Saved time with bookings
      • Better customer experience
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