TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Squarespace

    Score8.4 out of 10
    N/ASquarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

    $25

    per month

    WorkArea

    Score10 out of 10
    N/AWorkArea (formerly WebLinc) is an e-commerce platform and services provider for fast growing online retailers. Its technologies and strategic expertise empower enterprise level companies running global, omnichannel commerce operations, B2C or B2B. It is a VTEX brand since the early 2021 acquisition.N/A
    Pricing
    SquarespaceWorkArea
    Editions & Modules
    Basic
    $25
    per month
    Core
    $36
    per month
    Plus
    $56
    per month
    Advanced
    $139
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    SquarespaceWorkArea
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details28% to 36% discount available for annual pricing.
    More Pricing Information
    Community Pulse
    SquarespaceWorkArea
    Considered Both Products
    Squarespace
    No answer on this topic
    VTEX
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    35 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    35 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    34 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    31 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    33 Answers
    No answers on this topic
    Features
    SquarespaceWorkArea
    Security
    Comparison of Security features of Squarespace and WorkArea
    Feature
    Squarespace
    8.4
    67 Ratings
    2% above category average
    WorkArea
    -
    Ratings
    Role-based user permissions8.467 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Squarespace and WorkArea
    Feature
    Squarespace
    6.6
    58 Ratings
    17% below category average
    WorkArea
    -
    Ratings
    API7.051 Ratings00 Ratings
    Internationalization / multi-language6.237 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Squarespace and WorkArea
    Feature
    Squarespace
    7.6
    99 Ratings
    3% below category average
    WorkArea
    -
    Ratings
    WYSIWYG editor9.284 Ratings00 Ratings
    Code quality / cleanliness6.778 Ratings00 Ratings
    Admin section7.398 Ratings00 Ratings
    Page templates7.099 Ratings00 Ratings
    Library of website themes7.296 Ratings00 Ratings
    Mobile optimization / responsive design8.195 Ratings00 Ratings
    Publishing workflow8.386 Ratings00 Ratings
    Form generator6.580 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Squarespace and WorkArea
    Feature
    Squarespace
    6.1
    89 Ratings
    21% below category average
    WorkArea
    -
    Ratings
    Content taxonomy7.376 Ratings00 Ratings
    SEO support6.380 Ratings00 Ratings
    Bulk management5.851 Ratings00 Ratings
    Availability / breadth of extensions5.565 Ratings00 Ratings
    Community / comment management5.567 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Squarespace and WorkArea
    Feature
    Squarespace
    -
    Ratings
    WorkArea
    4.4
    1 Ratings
    56% below category average
    Product catalog & listings00 Ratings5.01 Ratings
    Product management00 Ratings6.01 Ratings
    Bulk product upload00 Ratings4.01 Ratings
    Branding00 Ratings5.01 Ratings
    Mobile storefront00 Ratings2.01 Ratings
    Product variations00 Ratings5.01 Ratings
    Website integration00 Ratings2.01 Ratings
    Visual customization00 Ratings6.01 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Squarespace and WorkArea
    Feature
    Squarespace
    -
    Ratings
    WorkArea
    2.0
    1 Ratings
    117% below category average
    Abandoned cart recovery00 Ratings1.01 Ratings
    Checkout user experience00 Ratings3.01 Ratings
    Online Payment System
    Comparison of Online Payment System features of Squarespace and WorkArea
    Feature
    Squarespace
    -
    Ratings
    WorkArea
    2.0
    1 Ratings
    123% below category average
    eCommerce security00 Ratings2.01 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Squarespace and WorkArea
    Feature
    Squarespace
    -
    Ratings
    WorkArea
    4.0
    1 Ratings
    63% below category average
    Promotions & discounts00 Ratings2.01 Ratings
    Personalized recommendations00 Ratings4.01 Ratings
    SEO00 Ratings6.01 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Squarespace and WorkArea
    Feature
    Squarespace
    -
    Ratings
    WorkArea
    1.8
    1 Ratings
    127% below category average
    Order processing00 Ratings3.01 Ratings
    Inventory management00 Ratings1.01 Ratings
    Shipping00 Ratings2.01 Ratings
    Custom functionality00 Ratings1.01 Ratings
    Best Alternatives
    SquarespaceWorkArea
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SquarespaceWorkArea
    Likelihood to Recommend
    8.6
    (100 ratings)
    3.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    8.5
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SquarespaceWorkArea
    Likelihood to Recommend
    Squarespace
    Squarespace is one of the best solutions out there for building a website or web experience that looks good, has great functionality and is cost-effective, even for smaller businesses. Although most people in marketing will find most of the elements intuitive, if the creator is struggling with any of the functionality, there are many, many support options and other users who can offer assistance.
    Incentivized
    Read full review
    VTEX
    At least in retail, I would only recommend using Weblinc for merchandising and uploading products.
    Incentivized
    Read full review
    Pros
    Squarespace
    • Stupid simple to use. I know very creative people who cannot code and this is probably the easiest ever platform for them!
    • Pretty website templates and great functionality with showing off portfolios.
    • They've already figured out what are the problems that non-coding people have when creating websites and they've figured out a simple solution for all of it.
    Incentivized
    Read full review
    VTEX
    • Easy to set up
    • Responsive to feature requests
    • Great company to work with
    Incentivized
    Read full review
    Cons
    Squarespace
    • Customizing the sites can be highly UN intuitive
    • Navigation for editing the sites can be difficult and frustrating
    • Squarespace has different versions and it's hard to know which version you're on. You can't switch after you start making a site with one version.
    Incentivized
    Read full review
    VTEX
    • We were never able to delete categories/subcategories. And because of this inability, it was often difficult navigating the back-end. If we accidentally deleted a category/subcategory, it would create a problem on the front end.
    • Creating discount codes was a nightmare. It was easy enough to create, but the text/description area was so sensitive and often had a mind of its own. This sensitivity created problems on the front end as well, ranging from incomplete text showing up to the products tiling all in one row. Also, there wasn't an easy way to create a "complex" discount code (complex defined as any code that wasn't a % off)
    • In general, it was very buggy. We were constantly opening tickets.
    Incentivized
    Read full review
    Likelihood to Renew
    Squarespace
    Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
    Incentivized
    Read full review
    VTEX
    Continuous wins with WebLinc make this an easy choice.
    Incentivized
    Read full review
    Usability
    Squarespace
    It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
    Incentivized
    Read full review
    VTEX
    No answers on this topic
    Support Rating
    Squarespace
    Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
    Incentivized
    Read full review
    VTEX
    No answers on this topic
    Alternatives Considered
    Squarespace
    Squarespace was quicker to set up and more accessible to manipulate the theme, pictures, and content. The page layouts are more versatile and fluid. With WordPress, more time-consuming efforts go into making a template work the way you want it to (because of the lack of the drag-and-drop grids that Squarespace has).
    Incentivized
    Read full review
    VTEX
    Weblinc was more user-friendly and less confusing to work with.
    Incentivized
    Read full review
    Return on Investment
    Squarespace
    • The cost is reasonably decent. My client says they spent about $20 a month or $240 a year. I asked her if she could add Google AdSense to her blog one day, and they believe they can. They said a custom site would cost them $3000-10,000 depending on who does it. And I agreed, but I found the website they created was on the lower end of that range.
    Incentivized
    Read full review
    VTEX
    • WebLinc solves ecommerce as a turnkey solution, avoiding the need to hire-up a department to build/manage this aspect of a business.
    Incentivized
    Read full review
    ScreenShots