TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Starmind

    Score8 out of 10
    N/AStarmind in Zurich offers their knowledge sharing platform, featuring augmented Intelligence allowing team members, or employees across departments and offices, to tap into the collective human intelligence in an organization, in real-time.N/A

    Stonly

    Score4.5 out of 10
    N/AWhen users need to explain how a product works to customers, share knowledge with a team, describe workflows for projects, or onboard new employees, Stonly, headquartered in Paris, offers interactive guides.N/A
    Pricing
    StarmindStonly
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    StarmindStonly
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    StarmindStonly
    Small Businesses
    Slite
    Score5.8 out of 10
    Slite
    Score5.8 out of 10
    Medium-sized Companies
    Bloomfire
    Score8.4 out of 10
    Bloomfire
    Score8.4 out of 10
    Enterprises
    Bloomfire
    Score8.4 out of 10
    Bloomfire
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    StarmindStonly
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    StarmindStonly
    Likelihood to Recommend
    Starmind
    Shared knowledge is essential to widely distribute knowledge among the various sectors of the company. Knowledge is power and we have discovered this with Starmind, where we are all capable of solving different problems without the need to work in a certain sector or not.
    Incentivized
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    Stonly
    Unless you have the time and effort to do this on your own, Stonly is a fantastic tool that helped us communicate with our customers without needing to think about it for too long. It is flexible where needed and we noticed that it is constantly improving as time goes on. I would recommend it to anyone who wants to provide their user's more guidance on how to use their applications or free up some time from the developer's workload.
    Incentivized
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    Pros
    Starmind
    • Anonymous requests, with fast and totally efficient results, which is amazing, most of the time he finds the person trained to solve certain problems.
    • The search system has filters that help us prioritize what we are really looking for, in this way the search is much more efficient.
    • Collaborative tools undoubtedly help us to solve communication problems, streamline work processes and achieve work success in carrying out our projects.
    Incentivized
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    Stonly
    • knowledge bases
    • company wikis
    • onboarding
    Incentivized
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    Cons
    Starmind
    • Collaborative tools undoubtedly help us to solve communication problems, streamline work processes and achieve work success in carrying out our projects.
    • I'm still not familiar with its interface in a comfortable way. It seems to me that there are functions whose potential can be exploited more but they are not visual, instead there are many others that can get in the way a little in the daily use of the platform.
    Incentivized
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    Stonly
    • More features around tracking and understanding our users.
    • Sometimes run into issues with development and connecting with existing components, which may require rework on our end to get up and running.
    Incentivized
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    Alternatives Considered
    Starmind
    Bloomfire is an excellent tool, it provides multiple similar features, these platforms being intelligent in the search for shared knowledge, however, Starmind seems to me to have better search options and interaction actions between users.
    Incentivized
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    Stonly
    Intercom and Gist are more focused on Live chat, but the knowledge base is part of their offerings. I love that Stonly is really fleshed out and offers deep features built around the customer education experience.
    Incentivized
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    Return on Investment
    Starmind
    • The effective search for the right person to attend specific commercial projects has allowed us to hit the target, since we are exploiting the potential of each of the company's personnel regardless of the department to which they belong, we diversify, learn and adapt to changes, in favor of always achieving the proposed objectives and achieving better performance and work efficiency.
    Incentivized
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    Stonly
    • Improved time to market for supporting documents.
    • Provided a way for our content team to be autonomous.
    • Helped us think more outside the box on how we tell user's about our new features.
    • Helped migrate outdated users to our new applications.
    Incentivized
    Read full review
    ScreenShots

    Starmind Screenshots

    Screenshot of Starmind Knowledge Wheel