TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Statuspage

    Score7 out of 10
    N/AAtlassian Statuspage provides status updates for shared cloud resources to users, eliminating duplicate support tickets and displaying uptime status.

    $29

    per month

    Tettra

    Score10 out of 10
    Small Businesses (1-50 employees)
    Tettra helps teams that use Slack organize and share important knowledge in one central, searchable, manageable place.N/A
    Pricing
    StatuspageTettra
    Editions & Modules
    Hobby
    $29
    per month
    Startup
    $99
    per month
    Business
    $399
    per month
    Enterprise
    1,499
    per month
    Free
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    StatuspageTettra
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Active users are people who sign up for Tettra with their Slack account
    More Pricing Information
    Best Alternatives
    StatuspageTettra
    Small Businesses
    No answers on this topic
    Slite
    Score5.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Bloomfire
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    Bloomfire
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    StatuspageTettra
    Likelihood to Recommend
    10.0
    (3 ratings)
    8.0
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    StatuspageTettra
    Likelihood to Recommend
    Atlassian
    StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
    Incentivized
    Read full review
    Tettra, Inc.
    Tettra is excellent for a small team wiki. It is easy to set-up and use, and for many teams the free version is enough. New features are added regularly. One of the features I would like to see is 2FA for email accounts or even SAML integration.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Interface is very intuitive and easy to use with very little training.
    • Ability to customize messaging for events and notify before, during and after maintenance.
    • Integrations with app like Twitter and Slack.
    • Ability to automate all our maintenance notifications.
    Incentivized
    Read full review
    Tettra, Inc.
    • Easily access revision history
    • Suggest pages to create
    • Find information
    Incentivized
    Read full review
    Cons
    Atlassian
    • I wish I had more ways to customize the layout.
    • I wish I could show custom date ranges when looking at historical up-time.
    Incentivized
    Read full review
    Tettra, Inc.
    • More integrations
    • More options for presentation
    • More customization options
    Incentivized
    Read full review
    Support Rating
    Atlassian
    Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
    Incentivized
    Read full review
    Tettra, Inc.
    I base the rating on the online availability of the help system. The product is quite intuitive but the questions I did have were answered on the online help. That is always better than having to contact support as then you have to wait longer than just a search on the website.
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
    Incentivized
    Read full review
    Tettra, Inc.
    Tettra provides an easy interface, but feels limited in its feauture set. When I need to incorporate more granular permissions or live collaboration I use Google Drive.
    Incentivized
    Read full review
    Return on Investment
    Atlassian
    • Helps organize communication to our clients during an incident.
    • Demonstrates our level of transparency to prospects.
    Incentivized
    Read full review
    Tettra, Inc.
    • Easier to find information
    • Meets you on the platforms you already use - ie Slack and Google.
    Incentivized
    Read full review
    ScreenShots