What users are saying about
5 Ratings
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Score 8 out of 100
81 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

StreamShark Live Streaming Platform

For internal communications such as Town Halls, StreamShark is a perfect solution. StreamShark provides the necessary security needed for private companies as well as a tried and true viewing experience for the end user.
Stewart Gilmour | TrustRadius Reviewer

Vimeo

If you're a small company with one or two employees, I'm sure that Vimeo is great. When it comes to larger organizations and teams, they clearly are treating such customers stepmotherly. You need a basic account in order to be an admin on a Pro-plan team, but you only get basic support (3 days wait). The teams function is riddled with bugs and affects the whole experience. In this case, I would not recommend Vimeo at all.
Michael Kazarnowicz | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

StreamShark Live Streaming Platform
Vimeo
6.1
Lead generation
StreamShark Live Streaming Platform
Vimeo
7.6
Video personalization
StreamShark Live Streaming Platform
Vimeo
7.0
eCommerce
StreamShark Live Streaming Platform
Vimeo
4.3
Support for advertisements
StreamShark Live Streaming Platform
Vimeo
4.9
Video SEO
StreamShark Live Streaming Platform
Vimeo
6.8
Integration to Marketing Automation
StreamShark Live Streaming Platform
Vimeo
5.8

Video Platform Integrations

StreamShark Live Streaming Platform
Vimeo
6.1
Integration to Salesforce.com
StreamShark Live Streaming Platform
Vimeo
5.5
Integration to Marketo
StreamShark Live Streaming Platform
Vimeo
5.8
Integration to HubSpot
StreamShark Live Streaming Platform
Vimeo
6.1
Integration to Eloqua
StreamShark Live Streaming Platform
Vimeo
6.0
Integration to LMS
StreamShark Live Streaming Platform
Vimeo
7.2

Video Security

StreamShark Live Streaming Platform
Vimeo
8.1
Video access controls
StreamShark Live Streaming Platform
Vimeo
8.3
User management
StreamShark Live Streaming Platform
Vimeo
7.3
Video link sharing
StreamShark Live Streaming Platform
Vimeo
8.8
Internal video
StreamShark Live Streaming Platform
Vimeo
7.7
External video
StreamShark Live Streaming Platform
Vimeo
8.1

Video Player

StreamShark Live Streaming Platform
Vimeo
8.1
Player customization
StreamShark Live Streaming Platform
Vimeo
7.5
Embedded videos
StreamShark Live Streaming Platform
Vimeo
8.8
Video quality / Bandwidth controls
StreamShark Live Streaming Platform
Vimeo
7.9
Mobile compatibility
StreamShark Live Streaming Platform
Vimeo
8.1

Video Analytics

StreamShark Live Streaming Platform
Vimeo
5.5
A/B testing
StreamShark Live Streaming Platform
Vimeo
2.4
Streaming quality reports
StreamShark Live Streaming Platform
Vimeo
3.9
Per viewer tracking
StreamShark Live Streaming Platform
Vimeo
6.5
Per video tracking
StreamShark Live Streaming Platform
Vimeo
8.0
Video analytics dashboard
StreamShark Live Streaming Platform
Vimeo
6.8

Video Hosting, Management & Storage

StreamShark Live Streaming Platform
Vimeo
7.0
On-Demand video
StreamShark Live Streaming Platform
Vimeo
6.8
Live streaming
StreamShark Live Streaming Platform
Vimeo
7.5
Impact of streaming on network
StreamShark Live Streaming Platform
Vimeo
6.4
Video upload & format support
StreamShark Live Streaming Platform
Vimeo
6.7
Video library / File management
StreamShark Live Streaming Platform
Vimeo
6.8
Video portal
StreamShark Live Streaming Platform
Vimeo
7.5

Video Engagement

StreamShark Live Streaming Platform
Vimeo
4.3
Audience polling
StreamShark Live Streaming Platform
Vimeo
1.6
Audience Q&A / Live chat
StreamShark Live Streaming Platform
Vimeo
3.9
Video comments
StreamShark Live Streaming Platform
Vimeo
7.2

Pros

StreamShark Live Streaming Platform

  • StreamShark has an excellent live support model, which gives us real-time support on live stream productions. Another feature we like is the Okta SSO integration. This makes it simple to manage access to the videos and streams.
  • Our account manager, James Broberg, is an absolute pleasure to work with. He clearly has our goals in mind when he suggests the new features in our bi-weekly meeting.
  • Additionally, the StreamShark support team, namely, Yudong, Robert, and Aakanksha drive our requests to completion in a timely manner.
  • The look and feel of the GUI is user-friendly.
Anonymous | TrustRadius Reviewer

Vimeo

  • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
  • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
  • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
Marissa Roth | TrustRadius Reviewer

Cons

StreamShark Live Streaming Platform

  • Multiple homepages for channels e.g. one for public and one for internal.
Lawrence Barrett | TrustRadius Reviewer

Vimeo

  • Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
  • "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
  • Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
Jonah Dempcy | TrustRadius Reviewer

Usability

StreamShark Live Streaming Platform

No score
No answers yet
No answers on this topic

Vimeo

Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Jeannette Saysomvang | TrustRadius Reviewer

Support Rating

StreamShark Live Streaming Platform

StreamShark Live Streaming Platform 8.7
Based on 6 answers
Great response times, had personal help from James when needed, felt like an extremely valued customer.
Adam Racovalis | TrustRadius Reviewer

Vimeo

Vimeo 8.0
Based on 15 answers
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
Anonymous | TrustRadius Reviewer

Alternatives Considered

StreamShark Live Streaming Platform

We used IBM Cloud Video (previously called Ustream) for years. StreamShark is a better product in every sense. It is a more cost effective product. They have a support team who really cares about their clients success. And their product is ultimately more reliable than IBMs.
Stewart Gilmour | TrustRadius Reviewer

Vimeo

YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
Hanaa Ibham | TrustRadius Reviewer

Return on Investment

StreamShark Live Streaming Platform

  • This service has positively impacted the organization by allowing larger audiences to receive information and act on said information in a more timely manner. This equates to more productivity around the organization, as initiatives and objectives can be efficiently shared with remote attendees in all of our different office locations.
Anonymous | TrustRadius Reviewer

Vimeo

  • It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
  • The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
  • The tool has allowed students in other countries to access content faster.
  • NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
Mark Nowowiejski | TrustRadius Reviewer

Screenshots

Pricing Details

StreamShark Live Streaming Platform

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

StreamShark Live Streaming Platform Editions & Modules

Edition
Enterprisecustom pricing
Standard Monthly Live Streaming$1992
Standard Annual Live Streaming$1593
Team Annual Live Streaming$3994
Team Monthly Live Streaming$4995
Business Monthly Live Streaming$9995
Business Annual Live Streaming$7996
  1. per month (billed monthly)
  2. per month ($1,908 billed annually)
  3. per month ($4,788 billed annually)
  4. per month (billed monthly)
  5. per month ($9,588 billed annually)
Additional Pricing Details
Full pricing breakdown and feature points available on the StreamShark website. Monthly plans: for individuals and small businesses Starting from $199/mo Features: 1080p Cloud Transcoding Real Time Stats Instant Video Archives Live Highlight Clips DVR & Live Rewind Multistream to Social Chat Privacy Controls Sub Users Enterprise Solutions: Custom plans for organizations, publishers and broadcasters (Contact for pricing) Includes all the monthly plans features, and: Single Sign On (SSO) Support Encoder Management Enterprise Viewer Home Page Peer-to-Peer (P2P) Assisted Streaming Encrypted Streams 360º 4K Streams White Glove Stream Monitoring 24/7 Phone Support

Vimeo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vimeo Editions & Modules

Edition
Plus$121
Pro$201
Business$501
Premium$751
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

StreamShark Live Streaming Platform
7.9
Vimeo
6.5

Usability

StreamShark Live Streaming Platform
Vimeo
9.0

Support Rating

StreamShark Live Streaming Platform
8.7
Vimeo
8.0

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