Vimeo was the best move for our company.
Marissa Roth | TrustRadius Reviewer
April 22, 2020

Vimeo was the best move for our company.

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Vimeo

Vimeo is used by one department at the organization's headquarters. Videos that are produced and uploaded can be viewed by the entire organization. Now more than ever, our organization is depending on modern technology to educate and engage members worldwide. Vimeo provides a solution to educating members near and far, especially now that most of the world is working remotely/virtually. Not only does this allow the organization to educate others in light of a pandemic, but it also provides a method of ongoing and on-demand learning in the long-term.
  • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
  • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
  • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
  • In the past, I have had trouble locating the account of others to follow. It very well could be user error, however, finding others within the organization has been a challenge.
  • The navigation pane on the left-hand side could be more thorough than the basic "Home, Video and Create" options available.
  • I would like to see more comprehensive editing features to videos being uploaded. Trimming, audio, and other options should be readily available.
  • General membership engagement has increased significantly. We are accustomed to 20-35% of users viewing content and that has increased to about 40-60% within the past 5 months.
  • We have found that linking a Vimeo video where the video can be viewed in-app or on the website is when we see most views, rather than redirecting users to the Vimeo account.
Vimeo leaves ClickMeeting in the dust when comparing compatibility on social media and other platforms. Vimeo has also been proven to be much more customizable. In ClickMeeting for example, video formatting may be changed if a certain font is not recognized by ClickMeeting. It will find the closest font style to that in your document (unless you use a PDF). That issue has not presented itself in Vimeo. While ClickMeeting is much more tech-savvy, Vimeo is true to the services it provides without any hiccups.
I have only needed support twice and in both cases, support was provided punctually. The service agent went as far as explaining how the issue could be avoided in the future, how to troubleshoot, and get ahead of any questions that may surface down the road.

Do you think Vimeo delivers good value for the price?

Yes

Are you happy with Vimeo's feature set?

Yes

Did Vimeo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Vimeo go as expected?

Yes

Would you buy Vimeo again?

Yes

I think Vimeo is well-used by organizations or people interested in placing the videos within another platform (within an app, embedded in a website, etc.) rather than someone looking for a video platform for social media purposes. I would say Vimeo is a wonderful business solution rather than a personal outlet.

Vimeo Feature Ratings

Lead generation
Not Rated
Video personalization
7
eCommerce
Not Rated
Support for advertisements
Not Rated
Video SEO
8
Integration to Marketing Automation
Not Rated
Integration to Salesforce.com
Not Rated
Integration to Marketo
Not Rated
Integration to HubSpot
Not Rated
Integration to Eloqua
Not Rated
Integration to LMS
Not Rated
Video access controls
8
User management
9
Video link sharing
10
Internal video
8
External video
9
Player customization
6
Embedded videos
9
Video quality / Bandwidth controls
9
Mobile compatibility
9
A/B testing
Not Rated
Streaming quality reports
Not Rated
Per viewer tracking
Not Rated
Per video tracking
8
Video analytics dashboard
9
On-Demand video
9
Live streaming
Not Rated
Impact of streaming on network
Not Rated
Video upload & format support
8
Video library / File management
7
Video portal
Not Rated
Audience polling
Not Rated
Audience Q&A / Live chat
Not Rated
Video comments
Not Rated