TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Vimeo

    Score8.9 out of 10
    N/AVimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.

    $9

    per month

    Pricing
    Vimeo
    Editions & Modules
    Starter
    $9
    per month
    Standard
    $25
    per month
    Advanced
    $65
    per month
    Enterprise
    Contact sales
    Offerings
    Pricing Offerings
    Vimeo
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Vimeo
    Considered Both Products
    Vimeo
    Chose Vimeo
    It's more adapted to our main use cases.
    Incentivized
    Chose Vimeo
    Vimeo has a more secure hosting environment than Facebook Live. We can push to Facebook from Vimeo, so that eliminated the need for Facebook alone. YouTube has too many ad interactions, and too many suggested videos on the sidebar, so the Vimeo site has a cleaner and more …
    Incentivized
    Chose Vimeo
    It is a similar alternative to Vimeo. It is a cloud-based video platform that offers a suite of tools for businesses to manage, deliver, and monetize their video content.
    Incentivized
    Chose Vimeo
    Vimeo is more reasonably priced and a little more user-friendly. Plus, I like the look of it and that I can use it at a price that doesn't break the bank for a small business like mine. It seems to have more features than these other platforms, so you don't have to have so many …
    Incentivized
    Chose Vimeo
    We have used You Tube, but do not like that an add for ANYTHING may pop up before your video plays. In a setting where there are parents/families or members of our leadership group this can and has led to some very awkward moments that we have had to try and laugh off.
    Incentivized
    Chose Vimeo
    The only thing was the ability to stream pre-recorded videos hosted on Vimeo which recently totally failed to deliver and that's why we are leaving.
    Incentivized
    Chose Vimeo
    The privacy guarantees and assurances provided by Vimeo was the key factor in choosing Vimeo.
    Incentivized
    Chose Vimeo
    Cinesend is a MUCH slicker platform. It integrates well with our website, and provides a much better branded experience. It costs slightly less, and provides much better access to information and user control.

    If you have a reasonable level of website knowledge in your company, …
    Incentivized
    Chose Vimeo
    Youtube does not have the ability to livestream from anything other than your computer unless you have more than 1,000 subscribers. Vimeo on the other hand allow you to livestream from mobile, camera etc, you just have to subscribe.

    Wistia does not have livestream capability.
    Incentivized
    Chose Vimeo
    We are currently looking at Dacast as an alternative option to Vimeo for many obvious reasons. However, we have not tried Dacast yet, we will be doing a free trial next week. While they offer a lower storage that Vimeo, and cost about 400 more per year than Vimeo, they offer …
    Incentivized
    Chose Vimeo
    Vimeo leaves ClickMeeting in the dust when comparing compatibility on social media and other platforms. Vimeo has also been proven to be much more customizable. In ClickMeeting for example, video formatting may be changed if a certain font is not recognized by ClickMeeting. It …
    Incentivized
    Chose Vimeo
    We publish our films to Vimeo and YouTube, but our films come first to Vimeo by way of Frame.io, which is our client editing platform. The videos move over from Frame.io to Vimeo effortlessly, with longer films moving slowly and shorter films moving quickly. After the films are …
    Incentivized
    Chose Vimeo
    For our business applications, the primary competitor to Vimeo is YouTube, although Dailymotion is arguably a competitor for some of our business applications, though not others. The most complete full-featured competitor for our business use cases is YouTube, and I think Vimeo …
    Incentivized
    Chose Vimeo
    We also use YouTube to publish our films, but that is more for SEO sake than for everyday use. Vimeo is the primary way we share films whether via the direct URL or by sharing the video link on our social media.
    Incentivized
    Chose Vimeo
    Dropbox takes much longer to upload than Vimeo. Vimeo is much more user-friendly and allows for more customization.
    Incentivized
    Chose Vimeo
    We also use Youtube to host our videos, but rely principally on Vimeo for hosting them to our site and sharing them with others. Vimeo has a great feature where it allows you to update a video if you ever make changes to it. While the video file changes, the URL and all embeds …
    Incentivized
    Chose Vimeo
    Similar in nature. Integration with MAP and SFDC were a bit more built out and native with Wistia. Folder management is on par with both.
    Incentivized
    Chose Vimeo
    Vimeo is best suited for internal video sharing and proofing as well as video storage for creatives, such as video editors and marketers. I think most organizations who need a simple, lightweight access-controlled video sharing platform should use Vimeo since it is easy enough …
    Incentivized
    Chose Vimeo
    We've tried YouTube in the past, and it's just not as good as Vimeo. Vimeo is a software that's built for professionals. And while it doesn't have the "marketability" of Youtube, it looks and FEELS better than a traditional YouTube setting, which is quickly becoming a platform …
    Incentivized
    Chose Vimeo
    YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With …
    Incentivized
    Chose Vimeo
    The only competitor we've used to Vimeo is YouTube. Both offer embedded players, basic view counts, etc... but Vimeo has (in my opinion) easier customization for embed options, security features, and thumbnail selection. Youtube has a better recommendation system and the …
    Incentivized
    Chose Vimeo
    In higher ed we have a couple of options that integrate directly with our LMS (Blackboard/Canvas) that are comparable. Kaltura is outstanding but it's very expensive whereas I've found Viddler(and YouTube) to be much more simplistic. I've worked with other tools that want to …
    Incentivized
    Chose Vimeo
    I recall that we looked at YouTube and Wistia. We were looking for a solid, no-frills solution to host and embed videos within our application, and Vimeo just seemed to do that the best, and at the best price.
    Incentivized
    Chose Vimeo
    We use Zoom for a lot of recordings (webinars, videos, etc.) but it doesn't stack up to Vimeo Pro in terms of features and functionality. So we just use Zoom for recording purposes now.
    Incentivized
    Chose Vimeo
    In my opinion, Vimeo Pro beats these competing products hands down because it has customizable features and just for video. The other services treat your videos only as files (indistinguishable from other file types except by their extension and preview). The ability to offer …
    Incentivized
    Key User Insights
    Would buy again
    67%
    Would buy again
    14 Answers
    Delivers good value for the price
    68%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    76%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    47%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    15 Answers
    Features
    Vimeo
    Video Marketing
    Comparison of Video Marketing features of Vimeo
    Feature
    Vimeo
    5.3
    39 Ratings
    36% below category average
    Lead generation6.022 Ratings
    Video personalization6.635 Ratings
    eCommerce3.013 Ratings
    Support for advertisements2.914 Ratings
    Video SEO6.629 Ratings
    Integration to Marketing Automation7.022 Ratings
    Video Platform Integrations
    Comparison of Video Platform Integrations features of Vimeo
    Feature
    Vimeo
    2.8
    11 Ratings
    75% below category average
    Integration to Salesforce.com1.06 Ratings
    Integration to Marketo1.06 Ratings
    Integration to HubSpot1.06 Ratings
    Integration to Eloqua1.04 Ratings
    Integration to LMS10.08 Ratings
    Video Security
    Comparison of Video Security features of Vimeo
    Feature
    Vimeo
    9.0
    40 Ratings
    5% above category average
    Video access controls8.640 Ratings
    User management8.937 Ratings
    Video link sharing10.038 Ratings
    Internal video8.636 Ratings
    External video8.637 Ratings
    Video Player
    Comparison of Video Player features of Vimeo
    Feature
    Vimeo
    8.3
    41 Ratings
    1% above category average
    Player customization7.433 Ratings
    Embedded videos8.440 Ratings
    Video quality / Bandwidth controls8.639 Ratings
    Mobile compatibility8.940 Ratings
    Video Analytics
    Comparison of Video Analytics features of Vimeo
    Feature
    Vimeo
    9.0
    36 Ratings
    13% above category average
    A/B testing7.914 Ratings
    Streaming quality reports9.018 Ratings
    Per viewer tracking9.525 Ratings
    Per video tracking9.531 Ratings
    Video analytics dashboard9.029 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of Vimeo
    Feature
    Vimeo
    9.2
    40 Ratings
    7% above category average
    On-Demand video10.024 Ratings
    Live streaming10.015 Ratings
    Impact of streaming on network10.020 Ratings
    Video upload & format support9.537 Ratings
    Video library / File management7.136 Ratings
    Video portal9.026 Ratings
    Video Engagement
    Comparison of Video Engagement features of Vimeo
    Feature
    Vimeo
    4.9
    27 Ratings
    47% below category average
    Audience polling1.16 Ratings
    Audience Q&A / Live chat6.88 Ratings
    Video comments6.827 Ratings
    Best Alternatives
    Vimeo
    Small Businesses
    Vidyard
    Score8.3 out of 10
    Medium-sized Companies
    Vidyard
    Score8.3 out of 10
    Enterprises
    Panopto
    Score7.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Vimeo
    Likelihood to Recommend
    9.1
    (44 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    Usability
    8.4
    (4 ratings)
    Availability
    9.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    Support Rating
    5.0
    (10 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    Configurability
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    Ease of integration
    8.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    User Testimonials
    Vimeo
    Likelihood to Recommend
    Vimeo
    For an overall professional appearance of Vimeo, I think it looks fabulous for the clients we work with. I think it works extremely well to host videos for courses and training that can be paid training. The privacy feature is great for that. I've never used it for going LIVE and wonder if that might be a good option for businesses but since I haven't tried it, I'm not of the capabilities. And I'm not sure how the clients are able to get on the LIVES. It does have so many new features since I started 4 years ago, and that means that there is a higher learning curve if you want to make full use of this platform.
    Incentivized
    Read full review
    Pros
    Vimeo
    • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
    • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
    • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
    Incentivized
    Read full review
    Cons
    Vimeo
    • Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
    • "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
    • Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
    Incentivized
    Read full review
    Likelihood to Renew
    Vimeo
    I usually extract the links of all lectures from the embed code, but now Vimeo is not allowing that feature. Instead, I have to copy the whole embed code and then extract the URL from the embed code separately. This process has become cumbersome and a bit of hassle since I don't need the whole embed code.
    Incentivized
    Read full review
    Usability
    Vimeo
    The design is clean and intuitive for the most part, which allows for ease of use by both novice and experience users. We are grateful for the ways that the front-end video player is easy to navigate and intuitive to use, and the backend is generally designed the same way. Tools and options are where you expect to find them, and it was easy to navigate the storage on the backend through folders and content filters
    Incentivized
    Read full review
    Reliability and Availability
    Vimeo
    I use Vimeo all the time, and never had any issues with the system.
    Incentivized
    Read full review
    Performance
    Vimeo
    Vimeo does well in performance with systems with ease. I have not encountered any issues with loading pages or slowing down in other software or systems.
    Incentivized
    Read full review
    Support Rating
    Vimeo
    Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
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    Implementation Rating
    Vimeo
    Vimeo does provide the legwork of content curation and management of sources. The quality of content is not bad from a viewer's point of view. I think the analytics could use a little bit of improvement, only because my department has a lot of users.
    Incentivized
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    Alternatives Considered
    Vimeo
    YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Vimeo
    Nothing that I could think of. Maybe changing the way of extracting the URL's from the embed codes.
    Incentivized
    Read full review
    Scalability
    Vimeo
    Vimeo does well with integrating videos in the Absorb LMS that I currently manage.
    Incentivized
    Read full review
    Professional Services
    Vimeo
    Everything works fine in Vimeo, and the users like the quality and sound of the lectures when viewed on Absorb LMS. They can view the lectures on the desktop and mobile devices.
    Incentivized
    Read full review
    Return on Investment
    Vimeo
    • It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
    • The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
    • The tool has allowed students in other countries to access content faster.
    • NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
    Incentivized
    Read full review
    ScreenShots