Stripe Billing subscription management software is used to bill and manage customers in various ways, from simple recurring billing to usage-based billing and sales-negotiated contracts. It is used to automate revenue management workflows, and accept payments globally.
$620
per month 1 year contract
Vindicia Retain
Score 8.7 out of 10
N/A
Vindicia's (formerly CashBox) subscription billing and one-time transactions billing platform consists of a billing system where merchants can define billing plans, issue refunds, create payment retry schedules.
If you have a small to medium sized business Stripe is most likely the perfect solution for you. It will automate almost all of your billing, freeing up your time to be used elsewhere. If you have a large business I would recommend getting in touch with the Stripe customer support team first to ensure it will be a good fit for you.
This presents the customers with a customized invoice, it does manage a lot of attributes. The prices and dates with the entitlements and so forth. This also includes a great feature it will configure the invoice by fields with, clients, products, and a billing plan. I do enjoy that you can send the invoices and notifications automatically with the schedule that I have chosen. It is a great product, it ensures that the outstanding balances are accounted for and billed appropriately I do not really have any negative feedback on this product.
Stripe attempts to bill clients multiple times, so if the initial attempt to collect payment fails, they keep trying. Often payment is collected on the 2nd or 3rd try. This ability to re-try billing attempts with the same user on a monthly basis increases the overall amount we collect in payments.
It is easy to search for customers using Stripe- type in the first few letters of the subscriber's name and they immediately appear. It's a simple feature, but very useful when fielding customer service calls.
Stripe does make it easy to create new coupon codes or issue partial or total refunds.
I have had no problems with Stripe support, they are prompt and it does not crash like other platforms or software. They are also great about notifying if maintenance is needed. Since the interface is so easy to use, I haven’t had to contact support that much, versus other platforms, it can be hard to be aware of certain features.
Our previous product was Cloudnet360, which provides an integrated shopping cart and CRM. With Cloudnet, our customers had to leave our site and go to an outside checkout page in order to purchase. In addition, Stripe provides a robust API which allows us to automate more of the work of maintaining a subscription service.
We selected Vindicia since they were one of the only providers who could run a proof of concept test. The other providers were asking for exorbitant sums of money and good faith to show the results would increase.
By managing our e-commerce, Stripe makes it easy to have a subscription business, so it automates the whole thing.
ROI would be much higher with better analytics -- having to create reports and segment customers manually is a pain and definitely eats into the ROI of the product
I would also like to see more AI applied to the reporting and data for better insights
