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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sumo Logic

    Score8.9 out of 10
    N/ASumo Logic is a log management offering from the San Francisco based company of the same name.

    $3

    Per GB Logs

    TrueNAS

    Score9.1 out of 10
    N/ATrueNAS is a network-attached storage featuring all-flash and hybrid storage editions, from iXsystems headquartered in San Jose.

    $0

    per month

    Pricing
    Sumo LogicTrueNAS
    Editions & Modules
    Essentials
    $3.00
    Per GB Logs
    Enterprise
    $4.00
    Per GB Logs
    Enterprise Security
    $4.25
    Per GB Logs
    Enterprise Suite
    $4.75
    Per GB Logs
    No answers on this topic
    Offerings
    Pricing Offerings
    Sumo LogicTrueNAS
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Sumo LogicTrueNAS
    Considered Both Products
    Sumo Logic
    No answer on this topic
    iXsystems
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    100%
    Would buy again
    39 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    37 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    36 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    100%
    Implementation went as expected
    37 Answers
    Best Alternatives
    Sumo LogicTrueNAS
    Small Businesses
    No answers on this topic
    DiskStation
    Score8.9 out of 10
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score8.9 out of 10
    DiskStation
    Score8.9 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8.1 out of 10
    DiskStation
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sumo LogicTrueNAS
    Likelihood to Recommend
    9.7
    (17 ratings)
    9.9
    (39 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (1 ratings)
    Usability
    9.0
    (5 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.7
    (6 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    Professional Services
    6.2
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Sumo LogicTrueNAS
    Likelihood to Recommend
    Sumo Logic
    SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
    Incentivized
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    iXsystems
    We have many TrueNAS units deployed and they've served us well everywhere. Our most common use case is using it as storage backing for virtual machines. We have Proxmox talking to it, as well as having it acting as the hypervisor. We've never lost data with it, even when faced with multiple disk failures. We've also always found the performance to be robust and able to handle the needs of our clients. Our clients range from libraries, to medium sized enterprises and we've always been able to make it work, and work reliably.
    Incentivized
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    Pros
    Sumo Logic
    • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
    • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
    • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
    • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
    • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
    Incentivized
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    iXsystems
    • iSCSI Datastores for virtualization.
    • NFS store for unix storage or backups over networking.
    • Very fast performance, sometimes outclassing SSD arrays even in NFS.
    • The ZFS filesystem has given use much greater flexibility.
    • Using their newer servers we could in theory scale to any height of required storage.
    Read full review
    Cons
    Sumo Logic
    • I like the help center, but I think if it had more GUI tools, it could help new users.
    • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
    • I would like better know-how on how to create reports that will help our business.
    Incentivized
    Read full review
    iXsystems
    • more graphical interface to admin features like plugins, jails, list are well but a tiles aproach will be better
    • allow bulk upload/download/update to Groups or user accounts from SMB shares.
    • some script language template featured to create/config/change/delete storage pools /dataset or shares .
    Read full review
    Likelihood to Renew
    Sumo Logic
    No answers on this topic
    iXsystems
    The software has been amazing. It has saved me a lot of headache in the past few years. Also, it's nice to knowing that if any of our current Synology devices were to die I can have an iSCSI system up and running very shortly. I didn't give a 10 score because I find their support to be rather slow and pedantic. They test many things when the answer is right in front of them. The compute sytem (not storage) we purchased from them came with pcie gen4 nvme's. They didn't work, but rather than believe me about the spec's in the motherboard manual saying the onboard was pcie3 ONLY they shipped me 2 replacements until I showed them an old pcie3 device worked just fine. The part that rather frustrated me was the machine was claimed to have been tested / burnt in. How can this be true if the server won't even boot up into the BIOS?
    Read full review
    Usability
    Sumo Logic
    Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
    Incentivized
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    iXsystems
    The software is fairly straight forward and if you mess up the network interfaces you can login locally at the console and fix any issues that you may have had with VLANS etc denying you network access. There was a little bit of annoying issues when setting up multiple network interface cards. Rather than keeping one interface setup with DHCP, when you add a second one with a new network it disables the first. Which makes it impossible to login again. However if you wait it will revert. I learned after works that you need to set up the network cards and then go back and setup the first one again and THEN test / apply. After that it was pretty good. The summary of the devices is very nice to. You get an accurate snapshot of how well your system is doing as soon as you login
    Read full review
    Support Rating
    Sumo Logic
    I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
    Incentivized
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    iXsystems
    The support was responsive for opening cases. However I found solutions to simple problems took far too long. When we had a bad power supply and we had another with the exact same firmware version they should have sent replacement for both. We had to file another case for the other PSU that started dyeing the same week. They also had to do a lot of troubleshooting to replace the fans that were not behaving as they should. I'm not a home user. I know when certain things are failing and the silly hoops the jump through made it frustrating. However, once we finally got the problem identified we had parts shipped out via advance replacement which was nice.
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    Implementation Rating
    Sumo Logic
    I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
    Incentivized
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    iXsystems
    The implementation went well after we got the boot drive working properly. The device was setup exactly as i asked with the hardware except for the boot drive. The reason I chose 9 instead of 10 was the boot drive put us back about a week for the part to arrive. I ended up using a personal drive to show them that they were wrong sending use the gen4 drives.
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    Alternatives Considered
    Sumo Logic
    Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
    Incentivized
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    iXsystems
    I chose TrueNAS (upgrading from FreeNAS) because of the small footprint, ease of use, and reliability of the ZFS file system. The file sharing protocols supported as well as the intuitive interface all make TrueNAS a great choice for business and hobbyists alike.
    Read full review
    Professional Services
    Sumo Logic
    I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
    Read full review
    iXsystems
    No answers on this topic
    Return on Investment
    Sumo Logic
    • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
    • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
    • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo
    Incentivized
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    iXsystems
    • Using a TruNAS integrated solution has reduced support overhead compared to using custom hardware.
    • Being cheaper than full flash storage arrays, this unit allows for a good balance of speed with its use of SSD-based caching drives.
    • The reliability of the hardware/software integration means I spend less time troubleshooting and more time doing business. Coming from a custom-built solution it is apparent that IX Systems has done some extensive testing.
    Read full review
    ScreenShots