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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SumTotal (legacy)

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    The SumTotal Talent Expansion Suite included SumTotal (LMS), and was supported by Skillsoft since the October 2014 acquisition. Acquired by Cornerstone OnDemand in 2022, it is a legacy product, and Cornerstone recommends upgrading to their modern platform.N/A

    Trakstar Hire

    Score8 out of 10
    N/ATrakstar Hire (formerly RecruiterBox) is a cloud-based ATS boasting a suite of features: a centralized candidate database, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), instantaneous posting to multiple job boards, a customizable career page, resume parsing and bulk uploading, and customizable applications including questionnaires. Feedback sharing is facilitated by allowing…N/A
    Pricing
    SumTotal (legacy)Trakstar Hire
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SumTotal (legacy)Trakstar Hire
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SumTotal (legacy)Trakstar Hire
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Mitratech
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    SumTotal (legacy)Trakstar Hire
    Onboarding
    Comparison of Onboarding features of SumTotal (legacy) and Trakstar Hire
    Feature
    SumTotal (legacy)
    8.2
    2 Ratings
    12% above category average
    Trakstar Hire
    -
    Ratings
    New hire portal8.02 Ratings00 Ratings
    Manager tracking tools8.52 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of SumTotal (legacy) and Trakstar Hire
    Feature
    SumTotal (legacy)
    8.8
    1 Ratings
    18% above category average
    Trakstar Hire
    -
    Ratings
    Corporate goal setting9.01 Ratings00 Ratings
    Individual goal setting8.01 Ratings00 Ratings
    Line-of sight-visibility9.01 Ratings00 Ratings
    Performance tracking9.01 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of SumTotal (legacy) and Trakstar Hire
    Feature
    SumTotal (legacy)
    8.2
    2 Ratings
    18% above category average
    Trakstar Hire
    -
    Ratings
    Performance plans8.02 Ratings00 Ratings
    Performance improvement plans7.52 Ratings00 Ratings
    Review status tracking7.92 Ratings00 Ratings
    Review reminders8.52 Ratings00 Ratings
    Multiple review frequency9.01 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of SumTotal (legacy) and Trakstar Hire
    Feature
    SumTotal (legacy)
    7.0
    1 Ratings
    3% above category average
    Trakstar Hire
    -
    Ratings
    Create succession plans/pools8.01 Ratings00 Ratings
    Candidate search7.01 Ratings00 Ratings
    Candidate development6.01 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SumTotal (legacy) and Trakstar Hire
    Feature
    SumTotal (legacy)
    7.8
    2 Ratings
    9% above category average
    Trakstar Hire
    8.5
    11 Ratings
    7% above category average
    Job Requisition Management8.02 Ratings8.410 Ratings
    Company Website Posting7.52 Ratings9.29 Ratings
    Publish to Social Media7.92 Ratings7.37 Ratings
    Job Search Site Posting8.52 Ratings7.58 Ratings
    Duplicate Candidate Prevention6.52 Ratings7.811 Ratings
    Applicant Tracking8.02 Ratings9.411 Ratings
    Notifications and Alerts8.52 Ratings9.410 Ratings
    Customized Application Form00 Ratings7.110 Ratings
    Resume Management00 Ratings8.810 Ratings
    Candidate Search00 Ratings8.510 Ratings
    Collaboration00 Ratings9.410 Ratings
    Task Creation and Delegation00 Ratings7.88 Ratings
    Email Templates00 Ratings9.111 Ratings
    User Permissions00 Ratings8.611 Ratings
    Reporting00 Ratings9.77 Ratings
    Learning Management
    Comparison of Learning Management features of SumTotal (legacy) and Trakstar Hire
    Feature
    SumTotal (legacy)
    6.5
    1 Ratings
    8% below category average
    Trakstar Hire
    -
    Ratings
    Course authoring9.01 Ratings00 Ratings
    Course catalog or library4.01 Ratings00 Ratings
    Player/Portal10.01 Ratings00 Ratings
    Progress tracking & certifications6.01 Ratings00 Ratings
    Assignments6.01 Ratings00 Ratings
    Compliance management8.01 Ratings00 Ratings
    Learning administration4.01 Ratings00 Ratings
    Learning reporting & analytics5.01 Ratings00 Ratings
    Best Alternatives
    SumTotal (legacy)Trakstar Hire
    Small Businesses
    No answers on this topic
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    ClearCo
    Score7.9 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Cornerstone Galaxy
    Score8.1 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SumTotal (legacy)Trakstar Hire
    Likelihood to Recommend
    7.5
    (9 ratings)
    8.8
    (11 ratings)
    Likelihood to Renew
    6.0
    (5 ratings)
    1.0
    (1 ratings)
    Usability
    2.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    3.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SumTotal (legacy)Trakstar Hire
    Likelihood to Recommend
    Discontinued Products
    Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.
    Incentivized
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    Mitratech
    Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
    Incentivized
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    Pros
    Discontinued Products
    • Assign complete learning plans to users so they don't have to spend time searching for courses.
    • Export learner's transcripts so managers can easily see their employee's progress.
    • Embed Social Media feeds that are relevant to their business.
    Incentivized
    Read full review
    Mitratech
    • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
    • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
    • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
    • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
    • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
    Incentivized
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    Cons
    Discontinued Products
    • Reporting
    • Mass importing of manual checks to be issued in California
    • Ability to fund pay cards immediately
    • Perform gross-up calculations within the payroll system automatically
    Incentivized
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    Mitratech
    • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
    • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
    • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
    Incentivized
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    Likelihood to Renew
    Discontinued Products
    I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.
    Incentivized
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    Mitratech
    We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
    Incentivized
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    Mitratech
    Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
    Incentivized
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    Support Rating
    Discontinued Products
    We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.
    Incentivized
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    Mitratech
    The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
    Incentivized
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    Alternatives Considered
    Discontinued Products
    When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich
    Incentivized
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    Mitratech
    Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
    Incentivized
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    Return on Investment
    Discontinued Products
    • Clean front-end user interface for easier course catalog management.
    • Reporting has been more difficult than previous LMS.
    • Audience building has more variables making it more difficult to manage.
    • Slower overall client turnaround due to admin side interface.
    Incentivized
    Read full review
    Mitratech
    • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
    • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
    Incentivized
    Read full review
    ScreenShots

    SumTotal (legacy) Screenshots

    Screenshot of SumTotal Learning Management: Deliver the learning your organization needs including skilling/upskilling/reskilling, career planning & development. All delivered with our engaging learner experience across all modalities (desktop, tablet & mobile) and in the flow of workScreenshot of SumTotal Onboarding: Foster learning before day one with our robust onboarding solution. Build culture, complete necessary paperwork and begin the path to productivity for all your new and returning employees.Screenshot of SumTotal Performance: Performance management that meets the needs of today’s forward-thinking organizations. Align the goals and performance of your entire workforce with those of the broader organization for better business outcomes.Screenshot of SumTotal Succession: Make succession planning an organizational strength. SumTotal allows you to better understand your workforce now and better plan for your future with our intuitive succession planning tools.Screenshot of SumTotal Recruiting: A modern recruiting solution that delivers a powerful candidate experience, recruiter productivity, job matching and internal mobility.Screenshot of SumTotal Compensation: SumTotal makes compensation planning easier and less time consuming. Build a pay for performance culture that meets your organizations goals and objectives while keeping you competitive in the ever-changing marketplace.