Superhuman vs. Zimbra by Synacor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Superhuman
Score 8.9 out of 10
N/A
Superhuman for Business is an email management solution that helps to enhance team collaboration and help users maintain focus. Some features include timed sent, Unsend, conversation snooze, support for offline actions, Gmail shortcuts, etc.
$30
per month per user
Zimbra
Score 6.6 out of 10
N/A
Zimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A
Pricing
SuperhumanZimbra by Synacor
Editions & Modules
Starter
$30
per month per user
Business
$40
per month per user
Enterprise
Contact for pricing
No answers on this topic
Offerings
Pricing Offerings
SuperhumanZimbra
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to 18% discount for annual billing on Starter and Business plans.
More Pricing Information
Community Pulse
SuperhumanZimbra by Synacor
Features
SuperhumanZimbra by Synacor
Project Management
Comparison of Project Management features of Product A and Product B
Superhuman
-
Ratings
Zimbra by Synacor
9.0
6 Ratings
15% above category average
Task Management00 Ratings9.86 Ratings
Gantt Charts00 Ratings8.13 Ratings
Scheduling00 Ratings9.85 Ratings
Workflow Automation00 Ratings7.23 Ratings
Mobile Access00 Ratings9.76 Ratings
Search00 Ratings9.86 Ratings
Visual planning tools00 Ratings8.53 Ratings
Communication
Comparison of Communication features of Product A and Product B
Superhuman
-
Ratings
Zimbra by Synacor
6.6
9 Ratings
19% below category average
Chat00 Ratings7.07 Ratings
Notifications00 Ratings5.48 Ratings
Discussions00 Ratings2.07 Ratings
Surveys00 Ratings7.72 Ratings
Internal knowledgebase00 Ratings7.73 Ratings
Integrates with GoToMeeting00 Ratings7.63 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
Integrates with Outlook00 Ratings7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Superhuman
-
Ratings
Zimbra by Synacor
5.7
10 Ratings
34% below category average
Versioning00 Ratings5.39 Ratings
Video files00 Ratings1.99 Ratings
Audio files00 Ratings1.99 Ratings
Document collaboration00 Ratings5.39 Ratings
Access control00 Ratings8.75 Ratings
Advanced security features00 Ratings9.76 Ratings
Integrates with Google Drive00 Ratings6.62 Ratings
Device sync00 Ratings6.64 Ratings
Best Alternatives
SuperhumanZimbra by Synacor
Small Businesses
Zoho Mail
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Score 9.3 out of 10
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Score 9.0 out of 10
Medium-sized Companies
Front
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Score 9.0 out of 10
Troop Messenger
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Score 9.8 out of 10
Enterprises
Front
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Score 9.0 out of 10
HCL Connections
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SuperhumanZimbra by Synacor
Likelihood to Recommend
10.0
(4 ratings)
7.9
(10 ratings)
Usability
10.0
(1 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
SuperhumanZimbra by Synacor
Likelihood to Recommend
Grammarly
1. Inbox management 2. Saving time 3. For CXOs, it can save a lot of time. 4. Superhuman AI is very good, optimized for the use case. 5. UI/UX is to notch, the team has really put in some effort here. 6. Although there's a learning curve but the onboarding makes it very simple.
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Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
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Pros
Grammarly
  • Faster than Gmail - if speed is a priority Superhuman loads and processes very quickly
  • Clean interface - Superhuman is well designed, making it easy to focus on only what you're writing
  • Snippets save time - by prewriting snippets and adding them via shortcuts, writing emails is quick
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Synacor
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
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Cons
Grammarly
  • When I started adopting it, it was VERY Apple-focused. I could not get access to Android and Windows. They are not releasing an Android version, and there is web access for Windows, which I use with an iPhone.
  • Built-in calendar, while nice, could be a little more functional.
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Synacor
  • Zimbra's mobile application leaves much to be desired; it is its weakest point.
  • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
  • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
  • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
  • Zimbra lacks a robust integrated chat system, which its competitors offer.
  • It lacks AI integration.
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Usability
Grammarly
It's amazing, it solves the inbox management problem. Makes emails keyboard friendly and AI is self-sufficient.
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Synacor
The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
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Implementation Rating
Grammarly
No answers on this topic
Synacor
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
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Alternatives Considered
Grammarly
You could have information from your contacts right on your inbox.
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Synacor
Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
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Return on Investment
Grammarly
  • Sales call intensity improving
  • Focused workflows which help avoid the scattered "ADD" style in which emails arrive
  • Efficiency
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Synacor
  • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
  • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
  • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
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ScreenShots

Zimbra Screenshots

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