SurePayroll vs. Universal Background Screening

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SurePayroll
Score 2.5 out of 10
N/A
SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.N/A
Universal Background Screening
Score 10.0 out of 10
N/A
Universal Background Screening in Phoenix is a background check service provider that offers a background check technology platform, designed to integrate with clients’ applicant tracking systems (ATS) and human resources information systems (HRIS).N/A
Pricing
SurePayrollUniversal Background Screening
Editions & Modules
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Offerings
Pricing Offerings
SurePayrollUniversal Background Screening
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
SurePayrollUniversal Background Screening
Top Pros

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Top Cons

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Features
SurePayrollUniversal Background Screening
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SurePayroll
4.0
14 Ratings
70% below category average
Universal Background Screening
-
Ratings
Pay calculation4.714 Ratings00 Ratings
Support for external payroll vendors1.010 Ratings00 Ratings
Off-cycle/On-Demand payment4.27 Ratings00 Ratings
Benefit plan administration4.77 Ratings00 Ratings
Direct deposit files4.613 Ratings00 Ratings
Salary revision and increment management4.412 Ratings00 Ratings
Reimbursement management4.210 Ratings00 Ratings
Best Alternatives
SurePayrollUniversal Background Screening
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Arcoro HR
Arcoro HR
Score 8.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paycom
Paycom
Score 7.3 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10

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All AlternativesView all alternativesView all alternatives
User Ratings
SurePayrollUniversal Background Screening
Likelihood to Recommend
1.3
(24 ratings)
-
(0 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.2
(5 ratings)
-
(0 ratings)
User Testimonials
SurePayrollUniversal Background Screening
Likelihood to Recommend
Paychex, Inc.
We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
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Universal Background Screening
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Pros
Paychex, Inc.
  • Super easy interface - honestly running payroll couldn't be easier on their site.
  • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
  • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
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Universal Background Screening
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Cons
Paychex, Inc.
  • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
  • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
  • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
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Universal Background Screening
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Likelihood to Renew
Paychex, Inc.
The service works well and the price is worth it.
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Universal Background Screening
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Support Rating
Paychex, Inc.
SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
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Universal Background Screening
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Alternatives Considered
Paychex, Inc.
SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
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Universal Background Screening
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Return on Investment
Paychex, Inc.
  • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
  • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
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Universal Background Screening
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ScreenShots