SurveyLegend vs. Zendesk Suite
SurveyLegend vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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SurveyLegend | N/A | SurveyLegend aims to help individuals and companies create mobile-friendly surveys. Users can create surveys on a computer or tablet device and customize the look of the survey. Data can be displayed with eye-catching and insightful graphics. SurveyLegend's advanced users can take advantage of unlimited features, company branding, white-label questionnaires, skip logic, branching, media-rich questions and more. Customers include L'Oréal, Universal, Harvard, Greenpeace, Airbnb,… | $0 per user | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | SurveyLegend gives a 25 % discount on the yearly plans for everyone. We believe in being and doing good, so we also offer special discounts for educators and non-profit organizations that can be found here: https://www.surveylegend.com/pricing-education/ and https://www.surveylegend.com/pricing-ngo/ | — | ||||||||||||||
More Pricing Information |
SurveyLegend | Zendesk Suite | |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Survey Distribution |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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SurveyLegend | Zendesk Suite | |
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Small Businesses | Square 9 Softworks Score 9.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Qualaroo Score 6.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | PG Forsta HX Platform Score 9.0 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SurveyLegend | Zendesk Suite | |
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Likelihood to Recommend | 8.5 (9 ratings) | 8.3 (151 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 7.7 (24 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | - (0 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
SurveyLegend | Zendesk Suite | |
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Likelihood to Recommend | SurveyLegend | Zendesk |
Pros | SurveyLegend | Zendesk |
Cons | SurveyLegend | Zendesk |
Likelihood to Renew | SurveyLegend No answers on this topic | Zendesk |
Usability | SurveyLegend No answers on this topic | Zendesk |
Reliability and Availability | SurveyLegend No answers on this topic | Zendesk |
Performance | SurveyLegend No answers on this topic | Zendesk |
Support Rating | SurveyLegend No answers on this topic | Zendesk |
Online Training | SurveyLegend No answers on this topic | Zendesk |
Implementation Rating | SurveyLegend No answers on this topic | Zendesk |
Alternatives Considered | SurveyLegend | Zendesk |
Return on Investment | SurveyLegend | Zendesk |
ScreenShots | SurveyLegend Screenshots | Zendesk Suite Screenshots |