What users are saying about
4 Ratings
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Score 8.3 out of 100
3 Ratings
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Score 9 out of 100

Likelihood to Recommend

SurveySparrow

From our experience, most people that fill out our surveys will do so from a mobile device. Survey Sparrow is perfect for a mobile audience and greatly improves response rates with its chat-style survey format. It is a great option for businesses that want a simple and reliable way to get feedback from their customers and website visitors and don't need extensive customization options. I would highly recommend Survey Sparrow if you want a no-fuss, easy to use survey software that just works. It is also suited for businesses that want the reassurance that they can speak to customer support when needed.
Gary Shouldis | TrustRadius Reviewer

Voxco Survey Software

It's made for surveys...just like Survey Monkey or SurveyGizmo and very similar to them as well. I just don't know about how the cost compares.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

SurveySparrow
8.1
Voxco Survey Software
5.0
Survey templates
SurveySparrow
8.5
Voxco Survey Software
5.0
Themes
SurveySparrow
8.5
Voxco Survey Software
5.0
Custom logo/branding
SurveySparrow
7.5
Voxco Survey Software
5.0

Survey Content

SurveySparrow
9.9
Voxco Survey Software
7.5
Changes to live survey
SurveySparrow
10.0
Voxco Survey Software
7.0
Question design help
SurveySparrow
10.0
Voxco Survey Software
Multiple question types
SurveySparrow
9.7
Voxco Survey Software
8.0

Survey Logic

SurveySparrow
10.0
Voxco Survey Software
7.0
Survey logic flexibility
SurveySparrow
10.0
Voxco Survey Software
7.0

Survey Reporting & Analytics

SurveySparrow
9.4
Voxco Survey Software
5.8
Response tracking
SurveySparrow
10.0
Voxco Survey Software
6.0
Data export
SurveySparrow
9.2
Voxco Survey Software
6.0
Standard reports
SurveySparrow
9.7
Voxco Survey Software
6.0
Custom reports
SurveySparrow
8.7
Voxco Survey Software
5.0
Analytics
SurveySparrow
9.2
Voxco Survey Software
6.0

Survey Administration & Security

SurveySparrow
10.0
Voxco Survey Software
Access controls
SurveySparrow
10.0
Voxco Survey Software
Compliance
SurveySparrow
10.0
Voxco Survey Software

Survey Distribution

SurveySparrow
10.0
Voxco Survey Software
Vendor-offered crowdsourcing
SurveySparrow
10.0
Voxco Survey Software
Respondent restrictions
SurveySparrow
10.0
Voxco Survey Software

Pros

SurveySparrow

  • Measurement NPS.
  • Getting feedback from customers.
  • We also use for lead generation.
Vitali Kosyrau | TrustRadius Reviewer

Voxco Survey Software

  • Has a simple and cleanly laid out website making function and projects easy to fine.
  • Reporting and analysis functions are easy to find and understand.
  • Has a nice feature in the reporting that automatically reorders response categories so they are always from max to min.
Anonymous | TrustRadius Reviewer

Cons

SurveySparrow

  • There are limits as far as features and design options, and it would be nice to have more customization options.
  • The reporting and analyzing of survey data needs improvement. Exported reports do not show answers to custom text answers, and you can only read them online.
  • Needs more template options for specific use cases.
Gary Shouldis | TrustRadius Reviewer

Voxco Survey Software

  • On the same topic about the automatic reordering of responses from max to min, the downside is it does not allow me to leave the ordering in original format.
Anonymous | TrustRadius Reviewer

Alternatives Considered

SurveySparrow

SurverySparrow is cheaper with better options, and includes built-in email sharing and recurring surveys.
Vitali Kosyrau | TrustRadius Reviewer

Voxco Survey Software

Very similar to SurveyMonkey and SurveyGizmo. They all have some minor differences and it makes you wish you could own all of them to get every function you would need.
Anonymous | TrustRadius Reviewer

Return on Investment

SurveySparrow

  • With a few short surveys, we were able to introduce improvements that greatly increased ROI.
  • With NPS scoring surveys we were able to catch customer service challenges before they became an issue with our customers.
  • Since Survey Sparrow is so easy to use we regularly create feedback surveys both for our customers and on our website.
Gary Shouldis | TrustRadius Reviewer

Voxco Survey Software

  • I can't speak to this as I'm just using it for analysis and it's the only tool available in this situation.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SurveySparrow

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Voxco Survey Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SurveySparrow
9.7
Voxco Survey Software
7.0

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