What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

    Survey Format & Appearance

    SurveySparrow

    Feature Set Not Supported
    N/A
    5.0

    Voxco Survey Software

    50%
    Voxco Survey Software ranks higher in 3/3 features

    Survey templates

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Themes

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Custom logo/branding

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Survey Content

    SurveySparrow

    Feature Set Not Supported
    N/A
    7.5

    Voxco Survey Software

    75%
    Voxco Survey Software ranks higher in 2/2 features

    Changes to live survey

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Multiple question types

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Survey Logic

    SurveySparrow

    Feature Set Not Supported
    N/A
    7.0

    Voxco Survey Software

    70%
    Voxco Survey Software ranks higher in 1/1 features

    Survey logic flexibility

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Survey Reporting & Analytics

    SurveySparrow

    Feature Set Not Supported
    N/A
    5.8

    Voxco Survey Software

    58%
    Voxco Survey Software ranks higher in 5/5 features

    Response tracking

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Data export

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Standard reports

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Custom reports

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Analytics

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Attribute Ratings

    • SurveySparrow is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    SurveySparrow

    100%
    3 Ratings
    7.0

    Voxco Survey Software

    70%
    1 Rating

    Usability

    9.0

    SurveySparrow

    90%
    1 Rating

    Voxco Survey Software

    N/A
    0 Ratings

    Support Rating

    9.0

    SurveySparrow

    90%
    1 Rating

    Voxco Survey Software

    N/A
    0 Ratings

    Likelihood to Recommend

    SurveySparrow

    Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
    Read full review

    Voxco

    It's made for surveys...just like Survey Monkey or SurveyGizmo and very similar to them as well. I just don't know about how the cost compares.
    Read full review

    Pros

    SurveySparrow

    • Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
    • The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
    • Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
    • The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
    • Customer support is very responsive.
    Read full review

    Voxco

    • Has a simple and cleanly laid out website making function and projects easy to fine.
    • Reporting and analysis functions are easy to find and understand.
    • Has a nice feature in the reporting that automatically reorders response categories so they are always from max to min.
    Read full review

    Cons

    SurveySparrow

    • Add custom CSS for Premium plan.
    Read full review

    Voxco

    • On the same topic about the automatic reordering of responses from max to min, the downside is it does not allow me to leave the ordering in original format.
    Read full review

    Pricing Details

    SurveySparrow

    Starting Price

    $39 quarterly 500 responses per month

    Editions & Modules

    SurveySparrow editions and modules pricing
    EditionModules
    Basic$1171
    Premium$1772
    Business$5973
    Enterprise$2,0974
    CX Premium$1,4975
    CX Basic$5976

    Footnotes

    1. quarterly 500 responses per month
    2. quarterly 2,000 responses per month
    3. quarterly 10,000 responses per month
    4. quarterly 50,000 responses per month
    5. quarterly 10,000 responses per month
    6. quarterly 1,000 responses per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Voxco Survey Software

    Starting Price

    Editions & Modules

    Voxco Survey Software editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      SurveySparrow

      User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
      Read full review

      Voxco

      No answers on this topic

      Support Rating

      SurveySparrow

      The support team is just a call away and also provides email support.
      Read full review

      Voxco

      No answers on this topic

      Alternatives Considered

      SurveySparrow

      We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
      Read full review

      Voxco

      Very similar to SurveyMonkey and SurveyGizmo. They all have some minor differences and it makes you wish you could own all of them to get every function you would need.
      Read full review

      Return on Investment

      SurveySparrow

      • Very simple and intuitive interface.
      • Easy to set-up and use - pays off quickly.
      Read full review

      Voxco

      • I can't speak to this as I'm just using it for analysis and it's the only tool available in this situation.
      Read full review

      Screenshots

      Add comparison