SurveySparrow vs. Voxco Survey Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SurveySparrow
Score 9.8 out of 10
N/A
SurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.
$19
per month 5000 Responses
Voxco Survey Software
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Voxco Survey Software features one centralized database across multiple survey channels. The vendor says that with this solution, users can collect and process respondent data at any time and in any place.  This flexible software can be used to create device-responsive online surveys (web, mobile, or embedded in-app), over-the-phone interviews (CATI, IVR and dialers), or face-to-face interviewing (CAPI). According to the vendor, their clients appreciate their engaging, interactive survey…N/A
Pricing
SurveySparrowVoxco Survey Software
Editions & Modules
Basic
$19
per month 5000 Responses
Essentials
$49
per month 15000 responses
360 Assessments Basic
$59
Per Subject Billed Yearly For upto 100 Subjects
Business
$99
per month 100000 responses
CX Basic
$199
per month 100000 responses
No answers on this topic
Offerings
Pricing Offerings
SurveySparrowVoxco Survey Software
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
SurveySparrowVoxco Survey Software
Top Pros
Top Cons

No answers on this topic

Features
SurveySparrowVoxco Survey Software
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
SurveySparrow
-
Ratings
Voxco Survey Software
5.0
1 Ratings
44% below category average
Survey templates00 Ratings5.01 Ratings
Themes00 Ratings5.01 Ratings
Custom logo/branding00 Ratings5.01 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
SurveySparrow
-
Ratings
Voxco Survey Software
7.5
1 Ratings
14% below category average
Changes to live survey00 Ratings7.01 Ratings
Multiple question types00 Ratings8.01 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
SurveySparrow
-
Ratings
Voxco Survey Software
7.0
1 Ratings
17% below category average
Survey logic flexibility00 Ratings7.01 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
SurveySparrow
-
Ratings
Voxco Survey Software
5.8
1 Ratings
35% below category average
Response tracking00 Ratings6.01 Ratings
Data export00 Ratings6.01 Ratings
Standard reports00 Ratings6.01 Ratings
Custom reports00 Ratings5.01 Ratings
Analytics00 Ratings6.01 Ratings
Best Alternatives
SurveySparrowVoxco Survey Software
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Score 8.7 out of 10
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Medium-sized Companies
Jotform
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Qualaroo
Qualaroo
Score 6.7 out of 10
Enterprises
Verint Voice of the Customer
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DocuWare
DocuWare
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User Ratings
SurveySparrowVoxco Survey Software
Likelihood to Recommend
10.0
(3 ratings)
7.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
SurveySparrowVoxco Survey Software
Likelihood to Recommend
SurveySparrow
Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
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Voxco
It's made for surveys...just like Survey Monkey or SurveyGizmo and very similar to them as well. I just don't know about how the cost compares.
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Pros
SurveySparrow
  • Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
  • The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
  • Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
  • The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
  • Customer support is very responsive.
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Voxco
  • Has a simple and cleanly laid out website making function and projects easy to fine.
  • Reporting and analysis functions are easy to find and understand.
  • Has a nice feature in the reporting that automatically reorders response categories so they are always from max to min.
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Cons
SurveySparrow
  • Add custom CSS for Premium plan.
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Voxco
  • On the same topic about the automatic reordering of responses from max to min, the downside is it does not allow me to leave the ordering in original format.
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Usability
SurveySparrow
User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
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Voxco
No answers on this topic
Support Rating
SurveySparrow
The support team is just a call away and also provides email support.
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Voxco
No answers on this topic
Alternatives Considered
SurveySparrow
We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
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Voxco
Very similar to SurveyMonkey and SurveyGizmo. They all have some minor differences and it makes you wish you could own all of them to get every function you would need.
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Return on Investment
SurveySparrow
  • Very simple and intuitive interface.
  • Easy to set-up and use - pays off quickly.
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Voxco
  • I can't speak to this as I'm just using it for analysis and it's the only tool available in this situation.
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ScreenShots

Voxco Survey Software Screenshots

Screenshot of Sophisticated logic.Screenshot of Total customization capability.Screenshot of Real-time results.Screenshot of Device-responsive user interface