TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SurveySparrow

    Score9 out of 10
    N/ASurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.

    $19

    per month 5000 Responses

    Wellable

    Score9.5 out of 10
    N/AWellable is a holistic wellness provider that aims to enable organizations to create engaging and effective wellness programs. Its offerings include a wellness platform, multimedia health content, holistic on-site and virtual wellness services. Wellable works with employers, health plans and properties of all sizes across the world, with active users in more than 35 different countries.N/A
    Pricing
    SurveySparrowWellable
    Editions & Modules
    Basic
    $19
    per month 5000 Responses
    Essentials
    $49
    per month 15000 responses
    360 Assessments Basic
    $59
    Per Subject Billed Yearly For upto 100 Subjects
    Business
    $99
    per month 100000 responses
    CX Basic
    $199
    per month 100000 responses
    No answers on this topic
    Offerings
    Pricing Offerings
    SurveySparrowWellable
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SurveySparrowWellable
    Considered Both Products
    SurveySparrow
    No answer on this topic
    Wellable
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    User Ratings
    SurveySparrowWellable
    Likelihood to Recommend
    10.0
    (3 ratings)
    10.0
    (5 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SurveySparrowWellable
    Likelihood to Recommend
    SurveySparrow
    Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
    Read full review
    Wellable
    We love the variety of activities Wellable offers and the secondary platforms it's able to connect to. All of our team members were able to use link the apps that they were already using to the Wellable platform. Even our team members that do not use wearable devices can go in and manually input their exercises to receive points. This makes it accessible for all users.
    Incentivized
    Read full review
    Pros
    SurveySparrow
    • Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
    • The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
    • Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
    • The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
    • Customer support is very responsive.
    Incentivized
    Read full review
    Wellable
    • Wellable makes it so easy for us to manage this program. They make it so that we have very little to do on our end to keep the program running smoothly. It really helps us continue to focus on the business while still being able to offer a great program like this.
    Incentivized
    Read full review
    Cons
    SurveySparrow
    • Add custom CSS for Premium plan.
    Incentivized
    Read full review
    Wellable
    • None! Our team really loves it.
    Read full review
    Usability
    SurveySparrow
    User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
    Read full review
    Wellable
    No answers on this topic
    Support Rating
    SurveySparrow
    The support team is just a call away and also provides email support.
    Read full review
    Wellable
    The support team is just the best! They answer questions really quickly and would usually go above and beyond to help us diagnose and fix the problems. Admin support from the account managers is also great!
    Read full review
    Alternatives Considered
    SurveySparrow
    We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
    Incentivized
    Read full review
    Wellable
    Never looked into other Wellable-type products.
    Incentivized
    Read full review
    Return on Investment
    SurveySparrow
    • Very simple and intuitive interface.
    • Easy to set-up and use - pays off quickly.
    Incentivized
    Read full review
    Wellable
    • 90% of our corporate staff participate in our annual team events on the Wellable platform.
    • Our use tapers off during the individual events throughout the year, but that is mostly due to our organization not continuing to push usage.
    • Wellable offers many opportunities for us to interact with our team members and has helped us all stay connected through the pandemic.
    Incentivized
    Read full review
    ScreenShots

    Wellable Screenshots

    Screenshot of Choose from dozens of curated, research-based challenges with everything needed for a successful program, including marketing materials, proprietary content, and more. Customize turnkey challenges to meet specific needs.Screenshot of The Wellable app integrates with all leading apps and devices to track steps, distance, healthy locations, nutrition, and more. It also includes access to a brand- agnostic, discounted device store with no minimums and free shipping.Screenshot of Get a bird's eye view of the health of your program with Wellable's comprehensive admin dashboard, showcasing aggregated data broken down by age, gender, as well as other engagement metrics.