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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Swag Pro

    Score8.5 out of 10
    N/APrintfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.N/A

    UpToDate

    Score8.6 out of 10
    N/AUpToDate from Wolters Kluwer supports clinician decisioning with instant access to drug information, patient data, diagnosis support, and shareable data for patient information.N/A
    Pricing
    Swag ProUpToDate
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Swag ProUpToDate
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Swag ProUpToDate
    Considered Both Products
    Printfection
    No answer on this topic
    Wolters Kluwer
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    79 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    68 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    80 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    56 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    54 Answers
    No answers on this topic
    Features
    Swag ProUpToDate
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Swag Pro and UpToDate
    Feature
    Swag Pro
    -
    Ratings
    UpToDate
    5.0
    1 Ratings
    40% below category average
    Real-time eligibility verification00 Ratings5.01 Ratings
    Claims management00 Ratings6.01 Ratings
    Coding00 Ratings5.01 Ratings
    Patient billing00 Ratings4.01 Ratings
    Financial Reporting00 Ratings5.01 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Swag Pro and UpToDate
    Feature
    Swag Pro
    -
    Ratings
    UpToDate
    4.0
    1 Ratings
    63% below category average
    Calendar interface00 Ratings4.01 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Swag Pro and UpToDate
    Feature
    Swag Pro
    -
    Ratings
    UpToDate
    2.3
    1 Ratings
    113% below category average
    HIPAA compliance00 Ratings3.01 Ratings
    Role-based permission levels00 Ratings1.01 Ratings
    Data backups and redundancy00 Ratings3.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Swag Pro and UpToDate
    Feature
    Swag Pro
    -
    Ratings
    UpToDate
    4.7
    1 Ratings
    46% below category average
    Task tracking00 Ratings4.01 Ratings
    Specialty-specific workflows00 Ratings3.01 Ratings
    Multi-office / multi-physician capabilities00 Ratings7.01 Ratings
    Best Alternatives
    Swag ProUpToDate
    Small Businesses
    No answers on this topic
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    CareLogic EHR
    Score10 out of 10
    Enterprises
    No answers on this topic
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Swag ProUpToDate
    Likelihood to Recommend
    8.5
    (83 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    7.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (6 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    4.0
    (82 ratings)
    10.0
    (1 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.3
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    7.7
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.3
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Swag ProUpToDate
    Likelihood to Recommend
    Printfection
    B2B companies, SaaS companies, larger or important swag or customer gifting motions, ABM strategies, large customer thank you motions, certification programs where earners are thanked or rewarded, lean teams, ample budgets, field sales teams with agency of gifting and swag, marketing teams that don't have room or space for holding or managing inventory
    Incentivized
    Read full review
    Wolters Kluwer
    • On patient rounds (working with the medical team and providing them updates on various therapies
    • Answering drug information questions (MDs questions that may need further review and response)
    • Updating lecture material (ensuring upToDate data)
    • Patient education utility (ensuring appropriate and up to date patient information)
    • Not useful for a comprehensive clinical review e.g. writing a paper, but it is not designed for that function
    Incentivized
    Read full review
    Pros
    Printfection
    • The swag catalogue has lots of items to choose from and they try to source anything else you need
    • Takes care of the logistical challenges of getting swag to offices, events and to customers
    • Their customer team are really hands on and helpful
    Incentivized
    Read full review
    Wolters Kluwer
    • List relevant information on various diseases and conditions.
    • Summarize pertinent information.
    • Easy navigation across information and subjects.
    Incentivized
    Read full review
    Cons
    Printfection
    • Their Giveaway feature was made some improvements but I would like to see it be more flexible
    • Being able to get more samples of products and printing prior to ordering
    • Swag photography/ items in stock in our closet- we had to provide photos of these items
    • Better updates on swag items that are low in stock
    Incentivized
    Read full review
    Wolters Kluwer
    • The app is sometimes a bit hard to use
    Incentivized
    Read full review
    Likelihood to Renew
    Printfection
    We are currently extremely satisfied with printfection. The quality of swag is very good, but the customer service ranks high above any other swag company. I have been working closely with my Printfection manager (Tyler Rowland) and he has been more than helpful from the start.
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Usability
    Printfection
    I think they do their work well. It's just not amazing or a company I feel a necessity to keep. If someone had the same service with the same cost, I might suggest asking both about the level of customer service.
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Reliability and Availability
    Printfection
    Prinfection's availability has been great. There was one time when a product we needed wasn't available, but our Printfection rep made sure to get what we needed.
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Performance
    Printfection
    Printfection's performance has been top-notch. We have been using Printfection for only about 8 months, and have not had any issues with performance.
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Support Rating
    Printfection
    They're willing to help and do what is necessary, even when unnecessary. This is the case when I don't need service at that level, but I'd rather have excellent service always than wonder if it will be there when I need it. Overall, they are perfect, and they have good intentions.
    Incentivized
    Read full review
    Wolters Kluwer
    UpToDate provides evidence-based, currently relevant medical information in an easy and clear method. The software has directly helped me stay up to date in medical treatments and new information on etiology of diseases. This information has directly and positively improved my care and treatments for various musculoskeletal conditions and diseases.
    Incentivized
    Read full review
    In-Person Training
    Printfection
    Tyler led some of our staff through training and was very helpful. Tyler was also always available for any questions after training was complete.
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Online Training
    Printfection
    We completed online training with a Printfection rep leading us through the process. This made the whole experience easy and helpful.
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Implementation Rating
    Printfection
    Their team is very helpful in getting set up and we felt like they worked with us on price and also getting our previous inventory we had at our offices set up in Printfection. The only down side of shipping in your items to Printfection is the photography of the items (which clients can see) is pretty terrible if you don't have clear product photos prior to sending the items to Printfection warehouse.
    **All items purchased through Printfection the product photos look better (so this issue won't be the case with those who aren't shipping existing swag to their warehouse)
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Alternatives Considered
    Printfection
    I reserached swag platforms and narrowed it down to 3 that I wanted to learn more about. I based my choices on response time to demo requests, customer service, items, ability to meet the needs of my supervisor, etc. I learned that 2 out of the 3 platforms I found were both under Custom Ink which I have used in the past. So I know the items are of good quality. The main deciding factor was the staff. Both companies had nice staff. But Printfection did a superb job of not making me feel like a cutomer but a friend. I didn't fee like I was a sale but a partner.
    Incentivized
    Read full review
    Wolters Kluwer
    UpToDate offers a much more comprehensive tool when compared with Epocrates. Although both provide good drug references UpToDate goes far beyond the Epocrates tool in terms of clinical disease diagnostic data.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Printfection
    Simple pricing and easy to pitch to stakeholders
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Scalability
    Printfection
    Only two departments use this product effectively. Ideally we have two other departments would use it, but they kept getting confused on how to navigate through it.
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Professional Services
    Printfection
    There aren't many professional services besides what is related to their product. What would have been great was to get design services included in our membership since we dont have one in house
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Return on Investment
    Printfection
    • Printfection is far more expensive than what we were previously using and we haven't seen a huge ROI yet in terms of influence on pipeline.
    • Our employees are more engaged using Printfection than they were with our previous tool.
    • Printfection helps with product design and research which saves me a ton of time when selecting new items.
    Incentivized
    Read full review
    Wolters Kluwer
    • Improves patient care.
    • Improves provider treatment plans.
    • Updates clinical standards and treatment options.
    Incentivized
    Read full review
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