Helped our disorganized swag efforts and streamlined the process for our company
Updated March 26, 2024
Helped our disorganized swag efforts and streamlined the process for our company
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Printfection
Before Printfection we had swag and promotional items spread throughout our remote workforce. I personally had swag in my garage and would ship items to other employees so they could then ship out. It was extremely inefficient, not cost effective and was taking up many employees valuable time. When it came time to reorder items they would go to someones home or crowd up a closet in our main office. We desperately needed a solution where our items were stored offsite, ease of reordering and ability to ship small and even individual orders out to employees and vendors. Printfection did all of those things (and more) for us and it has been a huge weight lifted off our team. The visibility that we have into our items and budget is huge.
- Swag management
- Item replenishment (product and printing)
- Customer Service
- Affordable bulk shipping rates
- API integrations/ solutions for our tech product
- Budget visibility across teams
- Their Giveaway feature was made some improvements but I would like to see it be more flexible
- Being able to get more samples of products and printing prior to ordering
- Swag photography/ items in stock in our closet- we had to provide photos of these items
- Better updates on swag items that are low in stock
- Printing
- Shipping
- Housing our items
- great customer service
- vast printing item options
- More efficient to send multiple items at once
- More affordable shipping costs
- Less headache keeping track of physical inventory
- ease of budgeting
Printfections ability to ship to our different employees for a variety of uses has been SO helpful! We have a sales team who sends unique links to customers who get our product quickly. We use them for employee reward boxes and it's so easy. We also print and ship sales materials, swag and gifts for conferences and it's so easy to send directly to the venue prior to us arriving. Because we can all tap into centrally located product it allows our team to use as they need.
We used to use Canary for smaller orders only because at the end of the day we needed a "housing swag" solution. So with Printfections warehousing capabilities it was a no-brainer for us. Printfection allows you to order, print and get shipped (or store) items. We have trade shows and other users who need swag and keeping it at our homes is impossible to manage
Do you think Printfection delivers good value for the price?
Yes
Are you happy with Printfection's feature set?
Yes
Did Printfection live up to sales and marketing promises?
Yes
Did implementation of Printfection go as expected?
Yes
Would you buy Printfection again?
Yes
Using Printfection
5 - Marketing, Office Manager and Events all use Printfection. We love the ability to master control the ordering of different departments and set up campaigns for them to use to send to their clients. The x-functional use is really great if you are looking to keep track of what your organization is using.
3 - Printfection is really easy to use. You can set up your users and let them order or get approvals for orders and keep them contained and within budget. It allows us to also send unique links to co-workers who need one-off boxes for clients without providing them a full log in to Printfection. We are able to do a ton with a small team which makes it a perfect solution for us.
- Events
- Marketing Swag
- Employee Swag
- Swag Management
- Swag warehousing
- Our Referral program as auto integrated through API to send out swag to people who met certain platform requirements
- Our employer brand team creates and sends swag to our team
- We do influencer gifts through Printfection
- VIP program
- Christmas Gifts
- Giftcards
Evaluating Printfection and Competitors
- Integration with Other Systems
- Ease of Use
Ease of use. Prior we were storing swag in our offices and at our employees homes- it allowed for waste and things to get lost. Printfection is easy because all of it is in one platform and you can order, print and ship (and house) everything all in one place.
We wouldn't change anything. Printfection was a leader in the space and it was a no-brainer to go with their platform and service. With their combining of custom ink it feels like their selection of products has gotten even better. We would pick them over and over again.
Printfection Implementation
- Implemented in-house
Printfection Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Not kept informed |
No premium support needed. Our rep or their support team is very prompt in getting back to us. We have never felt like we didn't get an answer resolved. We previously did a larger API integration and their team was ON IT. We never felt like our ask was hard to accomplish.
When we first started we were confused on setting up a giveaway and their team was super helpful in showing us how to set up products in the giveaway and send out our links. This process allowed us to learn how to set up for our x-functional teammates who are not on Printfection and allow them through links to send out gifts to their clients.
Using Printfection
| Pros | Cons |
|---|---|
Like to use Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Browsing their catalogue
- Ordering Swag
- Managing your swag you have housed/ purchased
- "Giveaways" on their platform are hard to set up
- Out of stocks can happen if you aren't paying attention
- I wish the platform had drag and drop features