4 Ratings
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Score 8 out of 100
11 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Symantec Messaging Gateway

It is very well suited for an organization that wants to protect inbound email and use just one product. It may be less appropriate for an organization that is small or has a limited IT support staff.
Steve P | TrustRadius Reviewer

Trend Micro Worry-Free Services Suite

Trend Micro is well suited solution for SMBs, for companies with less than 100 endpoints or devices to protect. Where there is no internal infrastructure to host endpoint protection platforms and there are not internal IT teams or security focused personnel. Not suitable for businesses with more than 200 devices as you can lose effectiveness on the protection intended to be provided.
Jose A Garcia | TrustRadius Reviewer

Pros

Symantec Messaging Gateway

  • Prevents SPAM attacks.
  • Filters email based on content.
  • Blocks phishing links.
  • Blocks ransomware links/attacks.
Steve P | TrustRadius Reviewer

Trend Micro Worry-Free Services Suite

  • Very granular control settings like URL filter/block and separate policies for servers vs workstations.
  • Password restrictions on exiting and uninstalling the software on the end points.
  • You can force updates and scans at any time from admin console.
Anonymous | TrustRadius Reviewer

Cons

Symantec Messaging Gateway

  • The web interface can be difficult at times.
Steve P | TrustRadius Reviewer

Trend Micro Worry-Free Services Suite

  • Apple Mac client is troublesome.
  • Policies are clunky and difficult to understand.
  • Security Agent dashboard lacks tools needed to remediate problems.
  • Technical support was less than satisfactory.
Brian Duffy | TrustRadius Reviewer

Usability

Symantec Messaging Gateway

No score
No answers yet
No answers on this topic

Trend Micro Worry-Free Services Suite

Trend Micro Worry-Free Services Suite 7.0
Based on 1 answer
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
Brian Duffy | TrustRadius Reviewer

Support Rating

Symantec Messaging Gateway

No score
No answers yet
No answers on this topic

Trend Micro Worry-Free Services Suite

Trend Micro Worry-Free Services Suite 9.1
Based on 4 answers
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Symantec Messaging Gateway

Without mentioning some of the other products by name, I can tell you that Symantec Messaging Gateway is one of the best.
Steve P | TrustRadius Reviewer

Trend Micro Worry-Free Services Suite

Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
David Schwartz | TrustRadius Reviewer

Return on Investment

Symantec Messaging Gateway

  • It would be difficult to determine the exact ROI Symantec Messaging Gateway had on your overall business. However, I can assure you the downtime suffered due to inbound email threats has been reduced to nearly zero in our environment. If IT isn't chasing down ransomware/phishing issues and users aren't staring at a quarantined PC, life is good.
  • There are no negative impacts on ROI that I can think of.
Steve P | TrustRadius Reviewer

Trend Micro Worry-Free Services Suite

  • It has stopped several malicious items from getting into our system.
  • It's also saved money over our previous Anti-Virus solution (Kaspersky)
  • Ease of Setup/Use
Mitch Hubbell | TrustRadius Reviewer

Pricing Details

Symantec Messaging Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Worry-Free Services Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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