4 Ratings
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Score 8 out of 100
19 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Trend Micro Worry-Free Services Suite is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Symantec Messaging Gateway

80%
1 Rating
9.6

Trend Micro Worry-Free Services Suite

96%
6 Ratings

Usability

Symantec Messaging Gateway

N/A
0 Ratings
7.0

Trend Micro Worry-Free Services Suite

70%
1 Rating

Support Rating

Symantec Messaging Gateway

N/A
0 Ratings
9.4

Trend Micro Worry-Free Services Suite

94%
4 Ratings

Likelihood to Recommend

Broadcom

It is very well suited for an organization that wants to protect inbound email and use just one product. It may be less appropriate for an organization that is small or has a limited IT support staff.
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Trend Micro

Trend Micro is well suited solution for SMBs, for companies with less than 100 endpoints or devices to protect. Where there is no internal infrastructure to host endpoint protection platforms and there are not internal IT teams or security focused personnel. Not suitable for businesses with more than 200 devices as you can lose effectiveness on the protection intended to be provided.
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Pros

Broadcom

  • Prevents SPAM attacks.
  • Filters email based on content.
  • Blocks phishing links.
  • Blocks ransomware links/attacks.
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Trend Micro

  • Very granular control settings like URL filter/block and separate policies for servers vs workstations.
  • Password restrictions on exiting and uninstalling the software on the end points.
  • You can force updates and scans at any time from admin console.
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Cons

Broadcom

  • The web interface can be difficult at times.
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Trend Micro

  • Apple Mac client is troublesome.
  • Policies are clunky and difficult to understand.
  • Security Agent dashboard lacks tools needed to remediate problems.
  • Technical support was less than satisfactory.
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Pricing Details

Symantec Messaging Gateway

Starting Price

Editions & Modules

Symantec Messaging Gateway editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Trend Micro Worry-Free Services Suite

    Starting Price

    Editions & Modules

    Trend Micro Worry-Free Services Suite editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Broadcom

      No answers on this topic

      Trend Micro

      Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
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      Support Rating

      Broadcom

      No answers on this topic

      Trend Micro

      The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
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      Alternatives Considered

      Broadcom

      Without mentioning some of the other products by name, I can tell you that Symantec Messaging Gateway is one of the best.
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      Trend Micro

      Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
      Read full review

      Return on Investment

      Broadcom

      • It would be difficult to determine the exact ROI Symantec Messaging Gateway had on your overall business. However, I can assure you the downtime suffered due to inbound email threats has been reduced to nearly zero in our environment. If IT isn't chasing down ransomware/phishing issues and users aren't staring at a quarantined PC, life is good.
      • There are no negative impacts on ROI that I can think of.
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      Trend Micro

      • It has stopped several malicious items from getting into our system.
      • It's also saved money over our previous Anti-Virus solution (Kaspersky)
      • Ease of Setup/Use
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