TrustRadius: an HG Insights company

Symantec Server Management Suite vs. TrueSight Operations Management (discontinued)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Symantec Server Management Suite

    Score7 out of 10
    N/AThe Symantec Server Management Suite is an option for automating the management of servers and deployments.N/A

    TrueSight Operations Management (discontinued)

    Score8.1 out of 10
    N/ATrueSight Operations Management was an IT infrastructure monitoring and management application. The product reached End of Life in July of 2023.N/A
    Pricing
    Symantec Server Management SuiteTrueSight Operations Management (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Symantec Server Management SuiteTrueSight Operations Management (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Symantec Server Management SuiteTrueSight Operations Management (discontinued)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Icinga
    Score9 out of 10
    Icinga
    Score9 out of 10
    Enterprises
    HPE OneView
    Score6 out of 10
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Symantec Server Management SuiteTrueSight Operations Management (discontinued)
    Likelihood to Recommend
    7.0
    (2 ratings)
    8.0
    (5 ratings)
    User Testimonials
    Symantec Server Management SuiteTrueSight Operations Management (discontinued)
    Likelihood to Recommend
    Broadcom
    The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
    Incentivized
    Read full review
    Discontinued Products
    If you have a large or complex environment then this tool can be the perfect fit. From many types of OS, database, applications and web sites supported out of the box and powerful customization ability, TrueSight can manage the most complex. If you have a simple or small IT shop then this tool suite may be over-kill and not worth the complexity to set up
    Read full review
    Pros
    Broadcom
    • Software deployment through policy
    • Engage with customers for feedback
    • Understands the future needs of customers
    Read full review
    Discontinued Products
    • Centralize all monitoring agents in one tool.
    • Big catalog of monitoring types (KMs).
    • Powerful event manager.
    Incentivized
    Read full review
    Cons
    Broadcom
    • The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
    • There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
    Incentivized
    Read full review
    Discontinued Products
    • The interface is functional and adaptable but I kind of wish it looked like its predecessor Patrol Monitor.
    • It is somewhat hard to understand the integrations into the UI.
    • Hoping for more metric choices.
    Incentivized
    Read full review
    Alternatives Considered
    Broadcom
    The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.
    Read full review
    Discontinued Products
    Datadog seems to have more freedom to build dashboards. They have more visualization types. However, Pulse seems to be better from a cost stand point. Pulse is able to accomplish everything we need, so no need to spend the extra cost.
    Incentivized
    Read full review
    Return on Investment
    Broadcom
    • Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
    • Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
    • I've had a lot of help from the SMP Support staff and they're great people and very helpful!
    Incentivized
    Read full review
    Discontinued Products
    • We have not figured ROI at this time.
    Read full review
    ScreenShots

    TrueSight Operations Management (discontinued) Screenshots

    Product screenshot