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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Synoptix

    Score7.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Synoptic provides ERP financial reporting tools and analysis. This solution is designed to deliver real-time data. The vendor’s value proposition is that their solution empowers users to create financial and operational reports with spreadsheet ease of use.N/A

    Zoho Books

    Score8.7 out of 10
    N/AZoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. Zoho offers a 14 day free trial.

    $20

    per month

    Pricing
    SynoptixZoho Books
    Editions & Modules
    No answers on this topic
    Free
    $0
    For businesses with turnover <50K USD per annum
    Standard
    $20
    per month per org
    Professional
    $50
    per month per org
    Premium
    $70
    per month per org
    Offerings
    Pricing Offerings
    SynoptixZoho Books
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
    More Pricing Information
    Community Pulse
    SynoptixZoho Books
    Considered Both Products
    Synoptix
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    89%
    Implementation went as expected
    8 Answers
    Features
    SynoptixZoho Books
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Synoptix and Zoho Books
    Feature
    Synoptix
    6.0
    5 Ratings
    22% below category average
    Zoho Books
    -
    Ratings
    Pixel Perfect reports5.73 Ratings00 Ratings
    Customizable dashboards5.85 Ratings00 Ratings
    Report Formatting Templates6.44 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Synoptix and Zoho Books
    Feature
    Synoptix
    7.4
    7 Ratings
    4% below category average
    Zoho Books
    -
    Ratings
    Drill-down analysis7.37 Ratings00 Ratings
    Formatting capabilities7.07 Ratings00 Ratings
    Integration with R or other statistical packages7.03 Ratings00 Ratings
    Report sharing and collaboration8.24 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Synoptix and Zoho Books
    Feature
    Synoptix
    7.7
    5 Ratings
    3% below category average
    Zoho Books
    -
    Ratings
    Publish to Web7.64 Ratings00 Ratings
    Publish to PDF8.45 Ratings00 Ratings
    Report Versioning7.63 Ratings00 Ratings
    Report Delivery Scheduling7.34 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Synoptix and Zoho Books
    Feature
    Synoptix
    6.9
    3 Ratings
    6% below category average
    Zoho Books
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.33 Ratings00 Ratings
    Location Analytics / Geographic Visualization6.82 Ratings00 Ratings
    Predictive Analytics6.82 Ratings00 Ratings
    Pattern Recognition and Data Mining6.82 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Synoptix and Zoho Books
    Feature
    Synoptix
    7.6
    6 Ratings
    10% below category average
    Zoho Books
    -
    Ratings
    Multi-User Support (named login)7.36 Ratings00 Ratings
    Role-Based Security Model8.05 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)7.85 Ratings00 Ratings
    Report-Level Access Control7.35 Ratings00 Ratings
    Single Sign-On (SSO)7.86 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Synoptix and Zoho Books
    Feature
    Synoptix
    6.7
    4 Ratings
    8% below category average
    Zoho Books
    -
    Ratings
    Responsive Design for Web Access6.74 Ratings00 Ratings
    Mobile Application6.82 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.73 Ratings00 Ratings
    Budgeting, Planning, and Forecasting
    Comparison of Budgeting, Planning, and Forecasting features of Synoptix and Zoho Books
    Feature
    Synoptix
    6.6
    8 Ratings
    20% below category average
    Zoho Books
    -
    Ratings
    Long-term financial planning6.06 Ratings00 Ratings
    Financial budgeting6.57 Ratings00 Ratings
    Forecasting6.64 Ratings00 Ratings
    Scenario modeling5.94 Ratings00 Ratings
    Management reporting7.88 Ratings00 Ratings
    Consolidation and Close
    Comparison of Consolidation and Close features of Synoptix and Zoho Books
    Feature
    Synoptix
    7.6
    7 Ratings
    2% below category average
    Zoho Books
    -
    Ratings
    Financial data consolidation8.26 Ratings00 Ratings
    Journal entries and reports7.03 Ratings00 Ratings
    Multi-currency management7.14 Ratings00 Ratings
    Intercompany Eliminations6.82 Ratings00 Ratings
    Minority Ownership9.12 Ratings00 Ratings
    Local and consolidated reporting7.55 Ratings00 Ratings
    Detailed Audit Trails7.46 Ratings00 Ratings
    Financial Reporting and Compliance
    Comparison of Financial Reporting and Compliance features of Synoptix and Zoho Books
    Feature
    Synoptix
    7.2
    8 Ratings
    12% below category average
    Zoho Books
    -
    Ratings
    Financial Statement Reporting7.28 Ratings00 Ratings
    Management Reporting7.78 Ratings00 Ratings
    Excel-based Reporting8.07 Ratings00 Ratings
    Automated board and financial reporting7.37 Ratings00 Ratings
    XBRL support for regulatory filing5.73 Ratings00 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of Synoptix and Zoho Books
    Feature
    Synoptix
    6.5
    6 Ratings
    15% below category average
    Zoho Books
    -
    Ratings
    Personalized dashboards6.46 Ratings00 Ratings
    Color-coded scorecards5.94 Ratings00 Ratings
    KPIs6.73 Ratings00 Ratings
    Cost and profitability analysis6.73 Ratings00 Ratings
    Key Performance Indicator setting6.73 Ratings00 Ratings
    Benchmarking with external data6.73 Ratings00 Ratings
    Integration
    Comparison of Integration features of Synoptix and Zoho Books
    Feature
    Synoptix
    7.4
    6 Ratings
    9% below category average
    Zoho Books
    -
    Ratings
    Flat file integration7.33 Ratings00 Ratings
    Excel data integration8.05 Ratings00 Ratings
    Direct links to 3rd-party data sources6.96 Ratings00 Ratings
    Customization
    Comparison of Customization features of Synoptix and Zoho Books
    Feature
    Synoptix
    -
    Ratings
    Zoho Books
    8.2
    18 Ratings
    8% above category average
    API for custom integration00 Ratings8.218 Ratings
    Security
    Comparison of Security features of Synoptix and Zoho Books
    Feature
    Synoptix
    -
    Ratings
    Zoho Books
    8.6
    28 Ratings
    6% above category average
    Single sign-on capability00 Ratings8.622 Ratings
    Role-based user permissions00 Ratings8.626 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Synoptix and Zoho Books
    Feature
    Synoptix
    -
    Ratings
    Zoho Books
    9.0
    27 Ratings
    14% above category average
    Dashboards00 Ratings8.827 Ratings
    Standard reports00 Ratings9.225 Ratings
    Custom reports00 Ratings9.01 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Synoptix and Zoho Books
    Feature
    Synoptix
    -
    Ratings
    Zoho Books
    8.4
    28 Ratings
    10% above category average
    Accounts payable00 Ratings8.426 Ratings
    Accounts receivable00 Ratings9.327 Ratings
    Cash management00 Ratings8.025 Ratings
    Bank reconciliation00 Ratings8.025 Ratings
    Expense management00 Ratings8.226 Ratings
    Time tracking00 Ratings8.518 Ratings
    Multi-currency support00 Ratings8.117 Ratings
    Regulations compliance00 Ratings8.115 Ratings
    Self-service portal00 Ratings8.919 Ratings
    Inventory Management
    Comparison of Inventory Management features of Synoptix and Zoho Books
    Feature
    Synoptix
    -
    Ratings
    Zoho Books
    8.0
    16 Ratings
    9% above category average
    Inventory tracking00 Ratings8.216 Ratings
    Automatic reordering00 Ratings7.910 Ratings
    Order Management
    Comparison of Order Management features of Synoptix and Zoho Books
    Feature
    Synoptix
    -
    Ratings
    Zoho Books
    8.7
    25 Ratings
    17% above category average
    Pricing00 Ratings8.421 Ratings
    Order entry00 Ratings9.420 Ratings
    Credit card processing00 Ratings8.020 Ratings
    Cost of goods sold00 Ratings8.820 Ratings
    Best Alternatives
    SynoptixZoho Books
    Small Businesses
    IBM Planning Analytics
    Score8.5 out of 10
    QuickBooks Self-Employed (discontinued)
    Score3.7 out of 10
    Medium-sized Companies
    IBM Planning Analytics
    Score8.5 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Oracle Fusion Cloud Enterprise Performance Management
    Score7 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SynoptixZoho Books
    Likelihood to Recommend
    7.5
    (18 ratings)
    8.9
    (29 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.2
    (7 ratings)
    8.9
    (11 ratings)
    Support Rating
    9.1
    (2 ratings)
    5.3
    (5 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SynoptixZoho Books
    Likelihood to Recommend
    Synoptix
    Synoptix has been great for us to allow end users access to the data and information they need to make informed decisions without letting them have full access to all ERP functions. It has also been very easy to create custom reports that meet our needs. It is also nimble enough to create quick reports that are needed with a small turnaround
    Incentivized
    Read full review
    Zoho
    If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
    Incentivized
    Read full review
    Pros
    Synoptix
    • Easy report building interface with an query interface that allows financial users the ability to conduct complex queries without difficulty.
    • The ability to create reporting that allows us to review in-depth financial review by drilling down into accounts to find transnational data easily.
    • Easily maintained and monitored with simple upgrade installations and end point installation.
    • Great knowledge base for review and trouble-shooting.
    • Highly knowledgeable and easy to work with staff.
    Incentivized
    Read full review
    Zoho
    • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
    • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
    • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
    • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
    • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
    Incentivized
    Read full review
    Cons
    Synoptix
    • It has a poor install procedure which is not standard. It almost requires copying folders from an existing computer to the new install.
    • The update process is less than desirable. It seems like Compusoft needs to do a better job of testing before releasing updates.
    • The interface is a bit archaic. It looks more like a program from 20 years ago than one used today.
    Incentivized
    Read full review
    Zoho
    • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
    • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
    • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
    • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
    • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
    • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
    Read full review
    Likelihood to Renew
    Synoptix
    There is no question that we will continue to use this product for as long as it's available
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Synoptix
    It didn't take long to learn how it works and has always been easy to navigate and accomplish all that we have needed. Whenever there have been any issues Synopotix has been great to address them in a timely manner and have always been able to resolve the issues we have had
    Incentivized
    Read full review
    Zoho
    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
    Incentivized
    Read full review
    Support Rating
    Synoptix
    Support does not know much about software solutions. As an example, I have struggled for weeks just to set up LDAP that should be fairly simple.
    Incentivized
    Read full review
    Zoho
    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Incentivized
    Read full review
    Implementation Rating
    Synoptix
    Good guidance of what steps will halppen.
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Synoptix
    Synoptix is more oriented to users as their own developers. You do not need to understand any sort of coding or languages. If you are working in financials you just need to know your trial balance. The menus and programing are so user friendly the programming is "kinda obvious"
    Incentivized
    Read full review
    Zoho
    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Incentivized
    Read full review
    Return on Investment
    Synoptix
    • As a reporting tool it has allowed us to make fact based decisions. We have a significant annual cost with relation to our legacy system and Synoptix provides us with the best tool to mine the data that resides in our legacy system.
    Incentivized
    Read full review
    Zoho
    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Incentivized
    Read full review
    ScreenShots

    Zoho Books Screenshots

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