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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Synygy

    Score8 out of 10
    N/ASynygy is a Sales Performance Management solution from the company of the same name, which advertises itself as SOaaS (Sales Operations as a Service). It includes software and best practices around sales compensation management, sales optimization, sales enablement, and sales analytics. Synygy is frequently compared to other ICM point solutions and SPM tools. Synygy’s incentive compensation management software component allows organizations to: Promote and reward…N/A

    Troops

    Score9 out of 10
    N/ATroops is a sales pipeline tool that uses artificial intelligence to enable users to configure Salesforce reports, set up notifications and alerts, and search for and edit Salesforce records from within Slack. Examples of companies using Troops include Square, Flexport, Looker, InVision, and HubSpot.N/A
    Pricing
    SynygyTroops
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SynygyTroops
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SynygyTroops
    Considered Both Products
    Synygy
    No answer on this topic
    Troops, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SynygyTroops
    Sales ICM
    Comparison of Sales ICM features of Synygy and Troops
    Feature
    Synygy
    6.7
    1 Ratings
    16% below category average
    Troops
    -
    Ratings
    Sales compensation plan creation7.01 Ratings00 Ratings
    Complex sales crediting6.01 Ratings00 Ratings
    Sales compensation process automation9.01 Ratings00 Ratings
    Incentive auditing/regulation compliance9.01 Ratings00 Ratings
    Sales compensation dashboards & forecasting3.01 Ratings00 Ratings
    Incentive modeling7.01 Ratings00 Ratings
    Agile incentive strategy6.01 Ratings00 Ratings
    Best Alternatives
    SynygyTroops
    Small Businesses
    No answers on this topic
    HubSpot Data Hub
    Score8.2 out of 10
    Medium-sized Companies
    Everstage
    Score9.1 out of 10
    Clari (legacy product)
    Score8.2 out of 10
    Enterprises
    CaptivateIQ
    Score9.3 out of 10
    Clari (legacy product)
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SynygyTroops
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.0
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (5 ratings)
    User Testimonials
    SynygyTroops
    Likelihood to Recommend
    Synygy
    It's possible to use spreadsheets to calculate and manage incentive payments, but for a larger organization with multiple sales plans I highly recommend Synygy.
    Incentivized
    Read full review
    Troops, Inc.
    If you use a CRM (Salesforce, Hubspot, etc.), and a work communication system (Slack, Teams), this product will be extremely helpful
    Incentivized
    Read full review
    Pros
    Synygy
    • Accurate and detailed incentive calculation.
    • Managing a large amount of data.
    • Excellent customer service.
    Incentivized
    Read full review
    Troops, Inc.
    • Troops does a great job of bringing efficiency to the workplace. I am able to jump right to certain deals and learn details of the deals that are coming in straight from Slack. Getting all that info quickly and all in one place has been crucial for our team.
    • Troops does an awesome job of notifying me when signals are shown in my accounts. It lets me focus my attention on the more important accounts, and helps me find what accounts are in the news.
    Incentivized
    Read full review
    Cons
    Synygy
    No answers on this topic
    Troops, Inc.
    • One thing I would like is more customization regarding the notifications I receive. Letting a user make edits to the certain notifications they get could be nice.
    • Troops opens a new tab/browser every time I click on a new lead. It makes things difficult to organize with multiple tabs open.
    Incentivized
    Read full review
    Support Rating
    Synygy
    No answers on this topic
    Troops, Inc.
    Every time I have had a question, challenge, or looked to submit feedback, the team was ready to live chat or hop on a phone call to discuss.
    Incentivized
    Read full review
    Alternatives Considered
    Synygy
    No answers on this topic
    Troops, Inc.
    We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
    Incentivized
    Read full review
    Return on Investment
    Synygy
    No answers on this topic
    Troops, Inc.
    • Accurate forecasting.
    • Streamlines our agenda.
    Incentivized
    Read full review
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