Taskworld vs. Unanet ERP GovCon

I don't know anything about pricing, but if Taskworld were an inexpensive choice I would say it works fairly well for small to mid-sized companies with complex workflows. It's great for managing tasks that move through multiple-stage pipelines that aren't necessarily linear. However, depending on the price it's not worth the spend for all the technical difficulties it brought. Our company was relatively small (60 employees) and yet we constantly faced "server issues" and bugs and even software-wide crashes that seriously impacted our ability to do business. If you choose to go with Taskworld, be sure you have a solid disaster-management plan in place just in case, because chances are you'll experience bugs on a weekly basis

Unanet is a great system and has really helped our managers gain more insight to their projects. We have faster timesheet completion rates which leads to faster billing. We have been very happy with the system but there are some trial and error scenarios where it takes us some time to actually get the data needed or use the system the way we need it to be utilized. Thankfully they do have a great support staff that assists with issues as they arise.

Incentivized

• Task Management - It's super easy to track progress on Taskworld. If your team keeps up with it, you'll never wonder where in the project someone is, because it's marked.
• Project checklists - Having these to organize out smaller portions of the tasks makes everything so much easier and helps keep track of progress.

Incentivized

• The time keeping component works well. It gives a level of confidentiality we did not have in our previous home grown system.
• We are able to set up projects based on a number of criteria, allowing us to differentiate for reporting purposes.
• We can easily import billing information into our Financial system from Unanet, when previously we would manually enter this information.

Incentivized

• Taskworld crashed ALL THE TIME. It was so frustrating. You'd notice certain functions not working (like adding an additional location or reassigning a task) and then the whole thing would go down. We lost at least 3 individual business days due to Taskworld acting up.
• We often requested features and bug fixes that took forever to be resolved. Taskworld staff was responsive, but issues took too long to resolve. As a small example, the GIF functionality of chat and task communication was down for weeks with no explanation.
• Small glitches were frequent and obnoxious. We had to clear caches all the time in hopes that we'd be able to use Taskworld the way it was intended. There were many times employees didn't get notified of their "@ mentions" or weren't seeing notifications at all. It was a nightmare of death by a thousand cuts.

• Would like to be able to search for users by first name as well as last name.
• Would like to be able to modify save and share some of the canned reports.

Incentivized

I can't say too much about the support we've gotten from Taskworld, because we haven't needed it. There haven't been any issues we've to have to reach out about because it works too well. Given the quality of the application, I'm sure the quality of the support follows.

Incentivized

The support of Unanet is incredible, A simple email to their support team always gets a response in less than 24 hours and is really solutions focused. Unanet support is the best out there- guaranteed

Incentivized

We used Basecamp very briefly before switching over to Taskworld. Basecamp wasn't nearly as dynamic as Taskworld and served more as a static archive than an active workflow software.

We were used to Deltek's Costpoint from the prior company and Unanet is far easier to use for users, accounting personnel, project managers, and corporate managers. Continuous enhancements lead us to believe that Unanet will be even better in meeting our needs.

Incentivized

• Efficient task assigning and management
• No stories left behind! It's too easy to track what's been worked on.

Incentivized

• Increased employee efficiency - less back end work for incorrect submissions.
• Better results with profit analysis of profits on an ongoing basis.

Incentivized